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Customer Service Manufacturing Jobs in Florida (NOW HIRING)

Clopay

Customer Service Representative

Orlando, FL · On-site

$13.50 - $18.50/hr

Headquartered in Mason, Ohio , and operating state-of-the-art manufacturing facilities in Troy ... We currently have an opening for a Customer Service Representative in our Orlando location.

Clopay

Customer Service Representative

Orlando, FL · On-site

$15 - $20.25/hr

Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio ... We currently have an opening for a Customer Service Representative in our Orlando location.

Ingersoll Rand

Customer Service Representative

Ocala, FL · On-site

$14.25 - $19.50/hr

The CSR coordinates order flow activities across manufacturing sites while proactively communicating order status, resolving issues, and strengthening customer relationships. Responsibilities:

MITER Brands

Customer Service Representative

Nokomis, FL

$15 - $20.50/hr

With manufacturing facilities across the U.S., we are committed to innovation, quality, and delivering exceptional service - for our customers and our team members. Core Skills (Required) These are ...

MITER Brands

Customer Service Representative

Nokomis, FL · On-site

$15 - $20.50/hr

With manufacturing facilities across the U.S., we are committed to innovation, quality, and delivering exceptional service - for our customers and our team members. Core Skills (Required) These are ...

MITER Brands

Customer Service Representative

Nokomis, FL · On-site

$15 - $20.50/hr

With manufacturing facilities across the U.S., we are committed to innovation, quality, and delivering exceptional service - for our customers and our team members. ✅ Core Skills (Required) These ...

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Customer Service Manufacturing information

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How much do customer service manufacturing jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for customer service manufacturing in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are 5 careers in customer service manufacturing?

Five careers in customer service manufacturing include Customer Service Representative, Technical Support Specialist, Quality Assurance Coordinator, Manufacturing Support Associate, and Service Technician. These roles often require strong communication skills, problem-solving abilities, and familiarity with manufacturing processes and tools. They focus on assisting customers, resolving product issues, and ensuring customer satisfaction within manufacturing environments.

What jobs can you do in customer service manufacturing?

In customer service manufacturing, common roles include customer service representatives who handle client inquiries, order processing specialists, technical support agents, and quality assurance coordinators. These jobs often require good communication skills, familiarity with manufacturing processes, and the ability to use customer management software. Opportunities may also include supervisory or training positions as experience grows.

What are the most commonly searched types of Customer Service Manufacturing jobs in Florida?

The most popular types of Customer Service Manufacturing jobs in Florida are:

What are popular job titles related to Customer Service Manufacturing jobs in Florida?

For Customer Service Manufacturing jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Service Manufacturing jobs in Florida look for?

The top searched job categories for Customer Service Manufacturing jobs in Florida are:

Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Customer service coordinator

Palm Harbor, FL • On-site

Universal Manufacturing and Design LLC
See more jobs at Universal Manufacturing and Design LLCexternal

$42K - $46K/yr

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

Universal Manufacturing & Design (UMD) is a growing manufacturer of premium gutter protection products serving dealers and distributors across North America. We are looking for an organized, customer-focused professional to join our team as a Customer Service Coordinator.

This position will work remotely until Summer 2027, when our new headquarters in Greenville, South Carolina is completed. At that time, this position will transition to an in-office role. Candidates should be willing to relocate or already live within commuting distance of Greenville by Summer 2027.

About the Position

As our Customer Service Coordinator, you will be the primary point of contact for customers after the sale. You'll work closely with our Customer Service Manager to ensure orders are processed accurately, payments are collected, customers receive timely updates, and every interaction reflects our commitment to exceptional service.

If you enjoy helping customers, thrive in a fast-paced environment, and have experience in manufacturing, distribution, or B2B customer service, we'd love to hear from you.

Responsibilities
  • Process customer orders accurately and efficiently
  • Process credit card payments and customer invoices
  • Provide order confirmations and shipment tracking information
  • Answer customer questions regarding products, orders, and deliveries
  • Coordinate with the warehouse and shipping department
  • Assist with dealer onboarding and dealer agreements
  • Coordinate shipment of dealer sample kits
  • Maintain accurate customer records in our CRM and ERP systems
  • Resolve customer concerns professionally and promptly
  • Follow up with customers to ensure satisfaction
  • Support sales representatives with customer requests
  • Assist with administrative projects as needed
  • Travel occasionally to industry trade shows and conferences to assist with customer support and product demonstrations
    • Qualifications
  • Minimum 2 years of customer service experience
  • Manufacturing, distribution, wholesale, or construction industry experience preferred
  • Experience processing customer orders
  • Experience handling customer payments
  • Strong computer skills including Microsoft Office
  • CRM and ERP experience preferred
  • Excellent phone and written communication skills
  • Strong organizational and multitasking abilities
  • High attention to detail
  • Professional, positive, and dependable
  • Ability to work independently in a remote environment
    • Preferred Experience
  • B2B Customer Service
  • Order Entry
  • Manufacturing
  • Distribution
  • Building Materials
  • Construction Products
  • Shipping & Logistics
  • Fishbowl, or similar ERP software
    • What We Offer
  • Competitive pay based on experience
  • Fulltime, MondayFriday schedule
  • Paid Time Off
  • Paid Holidays
  • Health Benefits
  • 401(k)
  • Opportunities for advancement
  • Stable, growing company with a supportive team environment
    • Schedule
  • Monday through Friday
  • 8:00 AM 4:30 PM
  • FullTime
    • Work Location
  • Remote through Summer 2027
  • Transition to our Greenville, South Carolina headquarters upon completion

    • About Universal Manufacturing & Design

    Universal Manufacturing & Design (UMD) manufactures innovative gutter protection products trusted by contractors and dealers throughout North America. Our brands include **ONE Gutter Guard®, Lock N Mesh®, BroGuard®,** and exciting new product lines currently under development. We pride ourselves on quality products, outstanding customer service, and building long-term relationships with our customers.

    If you're looking for an opportunity to grow with a company that values teamwork, professionalism, and customer satisfaction, we'd love to hear from you.

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