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Customer Service Manufacturing Jobs in Chicago, IL

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... for manufacturing and shipping * After-Sale Customer Service o Field customer reports of freight damage and determine appropriate response. When necessary, initiate freight claims on behalf of ...

Customer Service

Des Plaines, IL · On-site

$50K - $62K/yr

LHH is seeking a Customer Service / Order Management Representative to support our clients ... This role is ideal for a detail-oriented professional with manufacturing industry experience who ...

LHH is seeking a Customer Service / Order Management Representative to support our clients ... This role is ideal for a detail-oriented professional with manufacturing industry experience who ...

Customer Advocate

Round Lake Park, IL · On-site

$57K - $62K/yr

Prior experience in a manufacturing, distribution, or logistics environment. * Proven experience in order entry, data entry, or customer service roles. * Strong proficiency in ERP/CRM systems (e.g ...

The Customer Service Manager is responsible for leading and managing the day-to-day activities of ... The Labels facility operates in a fast-paced label manufacturing environment producing a variety of ...

The Customer Service Manager is responsible for leading and managing the day-to-day activities of ... The Labels facility operates in a fast-paced label manufacturing environment producing a variety of ...

The Customer Service Manager is responsible for leading and managing the day-to-day activities of ... The Labels facility operates in a fast-paced label manufacturing environment producing a variety of ...

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company located in the Chicago area. The ideal candidate will be responsible for ...

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company located in the Chicago area. The ideal candidate will be responsible for ...

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company located in the Chicago area. The ideal candidate will be responsible for ...

Strong communication and customer service skills Preferred: * Experience in industrial equipment service, manufacturing, or field maintenance * Mechanical and electrical troubleshooting experience

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Customer Service

Barrington, IL · On-site

$20 - $30/hr

High School diploma or equivalent, college education preferred. * 2-5 years of customer service experience in a manufacturing environment. * Ability to prioritize and multi-task in a fast-paced ...

Customer Service Specialist

Lisle, IL · On-site

$16.75 - $22.25/hr

Customer Service Specialist Location: Lisle, IL Onsite Role Travel: Less than 5% Due to the global ... You will serve as a critical link between customers, sales, supply chain, manufacturing, and ...

Customer Service Specialist

Lisle, IL · On-site

$16.75 - $22.25/hr

Customer Service Specialist Location: Lisle, IL | Onsite Role Travel: Less than 5% Due to the ... You will serve as a critical link between customers, sales, supply chain, manufacturing, and ...

Customer Service Representative - Client Support Location: Round Lake Park, IL Work Arrangement ... products, manufacturing, specialty chemicals, or related industries is highly preferred. Zing ...

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Customer Service Manufacturing information

See Chicago, IL salary details

$10

$19

$27

How much do customer service manufacturing jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for customer service manufacturing in Chicago, IL is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are 5 careers in customer service manufacturing?

Five careers in customer service manufacturing include Customer Service Representative, Technical Support Specialist, Quality Assurance Coordinator, Manufacturing Support Associate, and Service Technician. These roles often require strong communication skills, problem-solving abilities, and familiarity with manufacturing processes and tools. They focus on assisting customers, resolving product issues, and ensuring customer satisfaction within manufacturing environments.

What jobs can you do in customer service manufacturing?

In customer service manufacturing, common roles include customer service representatives who handle client inquiries, order processing specialists, technical support agents, and quality assurance coordinators. These jobs often require good communication skills, familiarity with manufacturing processes, and the ability to use customer management software. Opportunities may also include supervisory or training positions as experience grows.

What are the most commonly searched types of Customer Service Manufacturing jobs in Chicago, IL?

The most popular types of Customer Service Manufacturing jobs in Chicago, IL are:

What are popular job titles related to Customer Service Manufacturing jobs in Chicago, IL?

For Customer Service Manufacturing jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service Manufacturing jobs in Chicago, IL look for?

The top searched job categories for Customer Service Manufacturing jobs in Chicago, IL are:

Infographic showing various Customer Service Manufacturing job openings in Chicago, IL as of August 2026, with employment types broken down into 80% Full Time, 7% Temporary, and 13% Contract. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $40,276 per year, or $19.4 per hour.

Customer Service Rep - Manufacturing

Wood Dale, IL • On-site

$16 - $21.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Description:

 The Customer Service Representative supports customers and internal teams in a metal fabrication manufacturing environment. This role focuses on processing orders, answering customer inquiries, and coordinating with production to ensure timely and accurate delivery. This is a great opportunity for someone looking to start a career in manufacturing, operations, or customer service.

Requirements:

Education & Experience

  • High school diploma or equivalent required
  • 2-5 years of customer service or administrative experience 
  • Experience in manufacturing or industrial preferred

Skills & Competencies

  • Strong communication and customer service skills
  • Basic computer skills (Microsoft Office, email, data entry)
  • Attention to detail and willingness to learn
  • Ability to multitask and stay organized
  • Positive attitude and team-oriented mindset