The CHAT (Chicago Healthy Adolescents & Teens) Specialist supports Planned Parenthood of Illinois (PPIL) and the Chicago Department of Public Health (CDPH) in efforts to reduce sexually transmitted
The CHAT (Chicago Healthy Adolescents & Teens) Specialist supports Planned Parenthood of Illinois (PPIL) and the Chicago Department of Public Health (CDPH) in efforts to reduce sexually transmitted
The CHAT (Chicago Healthy Adolescents & Teens) Specialist supports Planned Parenthood of Illinois (PPIL) and the Chicago Department of Public Health (CDPH) in efforts to reduce sexually transmitted
Quick apply
The CHAT (Chicago Healthy Adolescents & Teens) Specialist supports Planned Parenthood of Illinois (PPIL) and the Chicago Department of Public Health (CDPH) in efforts to reduce sexually transmitted
The CHAT (Chicago Healthy Adolescents & Teens) Specialist supports Planned Parenthood of Illinois (PPIL) and the Chicago Department of Public Health (CDPH) in efforts to reduce sexually transmitted
The CHAT (Chicago Healthy Adolescents & Teens) Specialist supports Planned Parenthood of Illinois (PPIL) and the Chicago Department of Public Health (CDPH) in efforts to reduce sexually transmitted
Customer Service Representative (CSR) The Customer Service Representative is primarily responsible for managing all customer interactions and follow-up activities, ensuring a positive customer
Customer Service Representative (CSR) The Customer Service Representative is primarily responsible for managing all customer interactions and follow-up activities, ensuring a positive customer
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Customer Service Representative / Manager
Willowbrook, IL · On-site
$38K - $50K/yr
As a Customer Service Representative, you will play a vital role in delivering exceptional support and ensuring customer satisfaction within a small team environment. You will handle a variety of
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Customer Service Representative / Manager
Willowbrook, IL · On-site
$38K - $50K/yr
As a Customer Service Representative, you will play a vital role in delivering exceptional support and ensuring customer satisfaction within a small team environment. You will handle a variety of
Customer Service Rep (CRL)
Elgin, IL · On-site
$15.75 - $21.50/hr
What You'll Will Get To Do The Customer Service Representative - Distribution Center is responsible for managing customer communications through phone, email, and chat channels while supporting the
Customer Service Rep (CRL)
Elgin, IL · On-site
$15.75 - $21.50/hr
What You'll Will Get To Do The Customer Service Representative - Distribution Center is responsible for managing customer communications through phone, email, and chat channels while supporting the
Description The Customer Service Representative will act as the primary point of contact between the company and its customers. The role involves handling inquiries, resolving issues, and providing
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Description The Customer Service Representative will act as the primary point of contact between the company and its customers. The role involves handling inquiries, resolving issues, and providing
Costco Roadshow Brand Ambassador Premium Retail Services Acosta Group Want a job where you talk to people all day, never sit at a desk, and know by lunchtime whether you're winning? A Costco roadshow
Costco Roadshow Brand Ambassador Premium Retail Services Acosta Group Want a job where you talk to people all day, never sit at a desk, and know by lunchtime whether you're winning? A Costco roadshow
BDC Representative
Portage, IN · On-site
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer? Come join our team at Castle Automotive Group as a
BDC Representative
Portage, IN · On-site
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer? Come join our team at Castle Automotive Group as a
Costco Roadshow Brand Ambassador Premium Retail Services Acosta Group Want a job where you talk to people all day, never sit at a desk, and know by lunchtime whether you're winning? A Costco roadshow
Costco Roadshow Brand Ambassador Premium Retail Services Acosta Group Want a job where you talk to people all day, never sit at a desk, and know by lunchtime whether you're winning? A Costco roadshow
BDC Representative
Portage, IN · On-site
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer? Come join our team at Castle Automotive Group as a
BDC Representative
Portage, IN · On-site
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer? Come join our team at Castle Automotive Group as a
BDC Representative
Portage, IN · On-site
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer? Come join our team at Castle Automotive Group as a
BDC Representative
Portage, IN · On-site
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer? Come join our team at Castle Automotive Group as a
BDC Representative
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer? Come join our team at Castle Automotive Group as a
BDC Representative
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer? Come join our team at Castle Automotive Group as a
Corporate Account Representative (CAR)
Palos Hills, IL · On-site
$17 - $21/hr
Corporate Account Representative (CAR) The Corporate Account Representative (CAR) is primarily responsible for managing and growing relationships with corporate clients while serving as the primary
Corporate Account Representative (CAR)
Palos Hills, IL · On-site
$17 - $21/hr
Corporate Account Representative (CAR) The Corporate Account Representative (CAR) is primarily responsible for managing and growing relationships with corporate clients while serving as the primary
Customer Service Rep (CRL)
Carol Stream, IL · On-site
$17.79 - $22.60/hr
Customer Service Rep (CRL) Elgin, IL Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our
Customer Service Rep (CRL)
Carol Stream, IL · On-site
$17.79 - $22.60/hr
Customer Service Rep (CRL) Elgin, IL Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our
Costco Roadshow - Sales Rep
Rolling Meadows, IL · On-site
$25/hr
Costco Roadshow - Sales Rep General Information Company: PRE-US Location: ROLLING MEADOWS, Illinois, 60008 Ref #: 117032 Pay Rate: $ 25.00 Experience/skills and/or location may influence position
Costco Roadshow - Sales Rep
Rolling Meadows, IL · On-site
$25/hr
Costco Roadshow - Sales Rep General Information Company: PRE-US Location: ROLLING MEADOWS, Illinois, 60008 Ref #: 117032 Pay Rate: $ 25.00 Experience/skills and/or location may influence position
Costco Roadshow - Sales Rep
Bridgeview, IL · On-site
$25/hr
Costco Roadshow - Sales Rep General Information Company: PRE-US Location: BRIDGEVIEW, Illinois, 60455 Ref #: 117041 Pay Rate: $ 25.00 Experience/skills and/or location may influence position wage
Costco Roadshow - Sales Rep
Bridgeview, IL · On-site
$25/hr
Costco Roadshow - Sales Rep General Information Company: PRE-US Location: BRIDGEVIEW, Illinois, 60455 Ref #: 117041 Pay Rate: $ 25.00 Experience/skills and/or location may influence position wage
Chat Representative information
See Chicago, IL salary details
$11.90 - $14.01
3% of jobs
$14.01 - $16.13
13% of jobs
$16.96 is the 25th percentile. Wages below this are outliers.
$16.13 - $18.25
23% of jobs
The median wage is $18.99 / hr.
$18.25 - $20.37
32% of jobs
$21.69 is the 75th percentile. Wages above this are outliers.
$20.37 - $22.48
6% of jobs
$22.48 - $24.60
4% of jobs
$24.60 - $26.72
1% of jobs
$26.72 - $28.84
12% of jobs
$28.84 - $30.96
3% of jobs
$30.96 - $33.07
0% of jobs
$33.07 - $35.19
2% of jobs
$11
$21
$35
How much do chat representative jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for chat representative in Chicago, IL is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.80 per hour, depending on experience, location, and employer.
What is a chat representative?
Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.
What does a chat representative do?
Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.
What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?
To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.
What are some common challenges faced by chat representatives, and how can they be managed effectively?
Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.
What is the difference between Chat Representative vs Customer Service Agent?
| Aspect | Chat Representative | Customer Service Agent |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer customer service certifications | High school diploma or equivalent; customer service certifications are common |
| Work Environment | Online or remote chat platforms, customer support centers | Call centers, retail stores, online support |
| Industry Usage | Common in e-commerce, tech support, and online services | Widespread across retail, telecom, and hospitality sectors |
| Search & Comparison Intent | Understanding roles, skills, and job requirements | Similar roles, career progression, and differences |
Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.
More about Chat Representative jobs
What are the most commonly searched types of Chat Representative jobs in Chicago, IL?
The most popular types of Chat Representative jobs in Chicago, IL are:
What are popular job titles related to Chat Representative jobs in Chicago, IL?
For Chat Representative jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Chat Representative jobs in Chicago, IL look for?
The top searched job categories for Chat Representative jobs in Chicago, IL are:
- Customer Service
- High School Diploma
- Virtual Customer Service
- Work From Home Customer Service Ups
- High School Diploma Work From Home
- Airbnb Customer Service Representative
- Work From Home 6Pm 12Am
- Accenture Customer Service Representative
- Unlicensed Customer Service Representative
- From Home Customer Service Rep Self Storage
What cities near Chicago, IL are hiring for Chat Representative jobs?
Cities near Chicago, IL with the most Chat Representative job openings:
