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Customer Service Manufacturing Jobs in Connecticut

incredible container

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Customer service

Newtown, CT · On-site

$16.50 - $22.50/hr

Customer Service Representative - Manufacturing A rapidly growing manufacturing company is seeking a motivated and customer-focused Customer Service Representative to join our team. We are looking ...

MW Industries

Customer Service Representative

Seymour, CT · On-site

$16 - $21.75/hr

Previous customer service or order management experience in a manufacturing environment ... Experience working with ERP, MRP, or customer order management systems. * Experience processing ...

IDEX

Customer Service Representative

Farmington, CT · On-site

$69K - $103K/yr

Familiarity with manufacturing operations, including inventory, shipping, vendor coordination, and ... customers, engineers, management, and internal teams to support account growth and service ...

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HarcoSemco LLC

Customer Service Manager

Branford, CT · On-site

$90 - $130/hr

HarcoSemco is a Custom Aerospace Components Manufacturer. We have achieved great success in ... The CSM oversees customer service operations within HarcoSemco. The CSM leads a team of Customer ...

R&R Corrugated Packaging Group

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Customer Service Representative

Bristol, CT · On-site

$16 - $21.75/hr

We are looking for a highly motivated, positive, detail oriented customer service representative ... Centrally located in Bristol Connecticut, R & R has 206,000 square feet of combined manufacturing ...

Timken

Customer Service Analyst

East Haven, CT · On-site

... Customer Service Analyst based out of East Haven, CT. The purpose of this position is to support ... Gather cost information from historical data, supplier quotes, and internal manufacturing resources ...

Schaeffler

Customer Service Representative

Danbury, CT · On-site

$16.25 - $22.25/hr

As a partner to all of the major automobile manufacturers, as well as key players in the aerospace ... Provide explanations and solutions to ensure customer satisfaction. * Ensure that services ...

Schaeffler

Customer Service Representative

Danbury, CT · On-site

$16.25 - $22.25/hr

As a partner to all of the major automobile manufacturers, as well as key players in the aerospace ... Provide explanations and solutions to ensure customer satisfaction. * Ensure that services ...

Ohio Transmission Corporation

Customer Service Lead

CT · On-site

$33 - $38.50/hr

... and/ or manufacturing environment. * Excellent customer relation and problem-solving skills ... Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve ...

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Customer Service Manufacturing information

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How much do customer service manufacturing jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service manufacturing in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are 5 careers in customer service manufacturing?

Five careers in customer service manufacturing include Customer Service Representative, Technical Support Specialist, Quality Assurance Coordinator, Manufacturing Support Associate, and Service Technician. These roles often require strong communication skills, problem-solving abilities, and familiarity with manufacturing processes and tools. They focus on assisting customers, resolving product issues, and ensuring customer satisfaction within manufacturing environments.

What jobs can you do in customer service manufacturing?

In customer service manufacturing, common roles include customer service representatives who handle client inquiries, order processing specialists, technical support agents, and quality assurance coordinators. These jobs often require good communication skills, familiarity with manufacturing processes, and the ability to use customer management software. Opportunities may also include supervisory or training positions as experience grows.

What are the most commonly searched types of Customer Service Manufacturing jobs in Connecticut?

The most popular types of Customer Service Manufacturing jobs in Connecticut are:

What are popular job titles related to Customer Service Manufacturing jobs in Connecticut?

For Customer Service Manufacturing jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Customer Service Manufacturing jobs in Connecticut look for?

The top searched job categories for Customer Service Manufacturing jobs in Connecticut are:

What cities in Connecticut are hiring for Customer Service Manufacturing jobs?

Cities in Connecticut with the most Customer Service Manufacturing job openings:

Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Customer service

incredible container

Newtown, CT • On-site

$16.50 - $22.50/hr

Full-time

PTO

Re-posted 6 hours ago

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Job description

Customer Service Representative – Manufacturing


A rapidly growing manufacturing company is seeking a motivated and customer-focused Customer Service Representative to join our team. We are looking for someone who is organized, detail-oriented, and thrives in a fast-paced manufacturing environment.


Responsibilities


- Process customer orders accurately and efficiently.

- Communicate with customers regarding orders, pricing, and delivery schedules.

- Coordinate with production, scheduling, shipping, and sales to ensure customer expectations are met.

- Respond to customer inquiries and resolve issues professionally.

- Prepare quotes and maintain accurate customer records.

- Build strong, long-term relationships by providing exceptional customer service.


Qualifications


- Previous customer service experience is required.

- Experience in manufacturing or corrugated packaging is a plus, but not required. We are willing to train the right candidate.

- Strong communication, organizational, and problem-solving skills.

- Proficiency with Microsoft Office and basic computer systems.

- Ability to multitask and work effectively in a fast-paced environment.

- Positive attitude, reliability, and a strong work ethic.


What We Offer


- Competitive pay based on experience.

- Full-time, stable employment.

- Opportunities for growth and advancement.

- A supportive team environment.


If you're looking for a long-term career with a growing company and enjoy helping customers, we'd love to hear from you. Apply today and join the Incredible Container Corp. team! Come and grow with us !!!