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Customer Service Manufacturing Jobs in Connecticut

Manufacturing Company

Customer Service Admin

Putnam, CT · On-site

$25/hr

Gain experience in both the front-end (Customer Service) and back-end (HR/Admin) operations of a manufacturing environment. * Skill Advancement: Access to training and development to sharpen your ...

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Customer service

Newtown, CT · On-site

$16.50 - $22.50/hr

Customer Service Representative - Manufacturing A rapidly growing manufacturing company is seeking a motivated and customer-focused Customer Service Representative to join our team. We are looking ...

Outer Armor

OEM Customer Service

Torrington, CT · On-site

$16.75 - $22.25/hr

The ideal candidate thrives in a fast-paced manufacturing environment and possesses experience ... Customer Service, Order Management, Sales Operations, Supply Chain Coordination, Manufacturing ...

Shotgun

Customer Service Representative

North Haven, CT · On-site

$16 - $21.75/hr

Record product manufacturing defects, look for trends and propose solutions to management as needed ... Other duties as assigned by Customer Service Manager. * Participate in LEAN events as requested and ...

MW Components

Customer Service Representative

Seymour, CT · On-site

$16 - $21.75/hr

Previous customer service or order management experience in a manufacturing environment ... Experience working with ERP, MRP, or customer order management systems. * Experience processing ...

New

MW Industries

Customer Service Representative

Seymour, CT · On-site

$16 - $21.75/hr

Previous customer service or order management experience in a manufacturing environment ... Experience working with ERP, MRP, or customer order management systems. * Experience processing ...

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Customer Service Manufacturing information

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$9

$17

$25

How much do customer service manufacturing jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service manufacturing in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are 5 careers in customer service manufacturing?

Five careers in customer service manufacturing include Customer Service Representative, Technical Support Specialist, Quality Assurance Coordinator, Manufacturing Support Associate, and Service Technician. These roles often require strong communication skills, problem-solving abilities, and familiarity with manufacturing processes and tools. They focus on assisting customers, resolving product issues, and ensuring customer satisfaction within manufacturing environments.

What jobs can you do in customer service manufacturing?

In customer service manufacturing, common roles include customer service representatives who handle client inquiries, order processing specialists, technical support agents, and quality assurance coordinators. These jobs often require good communication skills, familiarity with manufacturing processes, and the ability to use customer management software. Opportunities may also include supervisory or training positions as experience grows.

What are the most commonly searched types of Customer Service Manufacturing jobs in Connecticut?

The most popular types of Customer Service Manufacturing jobs in Connecticut are:

What are popular job titles related to Customer Service Manufacturing jobs in Connecticut?

For Customer Service Manufacturing jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Customer Service Manufacturing jobs in Connecticut look for?

The top searched job categories for Customer Service Manufacturing jobs in Connecticut are:

What cities in Connecticut are hiring for Customer Service Manufacturing jobs?

Cities in Connecticut with the most Customer Service Manufacturing job openings:

Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, 2% Temporary, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Manufacturing Customer Service Support

Fastenal Company

Wallingford, CT • On-site

$17 - $21.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 6 days ago

Fastenal rating

7.6

Company rating: 7.6 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

62nd of 737 rated retailers

Job description

Job Description
Manufacturing Customer Service Support 61 Barnes Industrial Park North, Wallingford, CT 06492 CT180 Manufacturing Facility Full-time Shift(s): MON TUE WED THU FRI 7:00am - 4:30pm OVERVIEW: Working as Full-time Manufacturing Customer Service Support, you will be responsible for the day-to-day support of our Customer Service Department. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals. RESPONSIBILITIES: The duties and responsibilities of this position include, but are not limited to: o Working directly with customers via telephone and email o Entering and confirming customer purchase orders o Maintaining in-house filing of department paperwork o Maintaining customer profiles in the Point-of-Sale (POS) system o Working on special projects as directed by Manager o Updating department metrics on a daily, weekly, and monthly basis as required REQUIRED POSITION QUALIFICATIONS: The following skills and qualifications are required for this position: o 18 years of age or older, due to the nature of work o Prior administrative work experience o Excellent written and oral communication skills o Proficient using Microsoft Office Suite o Demonstrate strong math aptitude, attention to detail and sense of urgency o Knowledge of Inside Sales/Customer Service principles and practices o Highly motivated, self directed and customer service oriented o Demonstrate strong organization, planning, and prioritizing abilities o Exhibit strong problem solving, deductive reasoning and decision making skills o Learn and perform multiple tasks in a fast paced environment o Work independently as well as in a team environment o Demonstrate our core values of ambition, innovation, integrity and teamwork o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY) PREFERRED POSITION QUALIFICATIONS: o Product knowledge ABOUT US: Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal. FULL-TIME BENEFITS: Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.

What Fastenal employees say

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About Fastenal

Sourced by ZipRecruiter

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Winona, MN, US

Year founded

1967

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