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Customer Service Advocate Jobs (NOW HIRING)

Daniels Health

Customer Service Advocate

Sturtevant, WI · On-site

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven. This is a fully ...

Champion Windows

Customer Advocate

Evansville, IN · On-site

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

Daniels Health

Customer Service Advocate

Sturtevant, WI · On-site

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven. This is a fully ...

Champion Windows

Customer Advocate

Cincinnati, OH · On-site

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

Champion Windows

Customer Advocate

Memphis, TN · On-site

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

Champion Windows

Customer Advocate

Rochester, NY

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

Daniels Health

Customer Service Advocate

Sturtevant, WI · On-site

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven. This is a fully ...

Champion Windows

Customer Advocate

Morrisville, NC · On-site

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

Champion Windows

Customer Advocate

Albany, NY · On-site

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

Champion Windows

Customer Advocate

Louisville, KY

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

Champion Windows

Customer Advocate

Minneapolis, MN · On-site

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

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All JobsCustomer Service Advocate Jobs

Customer Service Advocate information

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$11

$23

$33

How much do customer service advocate jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for customer service advocate in the United States is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $33.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Advocate, and why are they important?

To thrive as a Customer Service Advocate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining positive brand reputation.

What are Customer Service Advocates?

Customer Service Advocates are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and ensure customer satisfaction. They handle questions about products or services, troubleshoot problems, and provide information or guidance. Their main goal is to represent the customer's interests while supporting the company’s objectives, often serving as a bridge between customers and different departments within the organization.

What Is a Customer Service Advocate?

A customer service advocate is a representative for the customer of a business. As a customer service advocate, your primary job duties are to meet the needs of the customer and make sure the company serves their best interests. You strive to protect customers from illicit business practices and improper product marketing. Other responsibilities include meeting with high-level executives and shareholders to advocate for the consumer. Problem-solving and decision-making skills are crucial for this career. Qualifications for working as a customer service advocate generally include a bachelor’s degree and experience working in customer service or marketing.

What is the difference between Customer Service Advocate vs Customer Support Specialist?

AspectCustomer Service AdvocateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Employer & IndustryRetail, telecom, finance, healthcareTech companies, software, hardware, telecom
Search & Comparison IntentCustomer Service Advocate vs Customer Support Specialist

While both roles focus on assisting customers, Customer Service Advocates typically handle general inquiries and resolve issues related to products or services, emphasizing customer satisfaction. Customer Support Specialists often provide technical assistance and troubleshooting, requiring more technical knowledge. Both roles are vital in customer service but differ in their focus and skill requirements.

How does a Customer Service Advocate typically collaborate with other departments to resolve customer issues?

Customer Service Advocates often work closely with teams such as technical support, billing, and sales to resolve complex customer issues efficiently. When a customer's concern extends beyond standard procedures, advocates may escalate cases or communicate directly with specialists to ensure accurate and timely solutions. This cross-functional collaboration not only helps address customer needs but also provides advocates with broader insights into company operations, which can be valuable for career growth within the organization.

How much do you get paid to be a advocate?

Customer Service Advocates typically earn an hourly wage that ranges from $12 to $20, depending on experience, location, and the company. Some roles may also offer bonuses or incentives based on performance, and knowledge of customer service tools like CRM software can be beneficial.

How can I make 2000 a week working from home?

A Customer Service Advocate can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, and having a reliable internet connection and relevant certifications can improve earning potential.

What is the role of a customer service advocate?

A customer service advocate is responsible for assisting customers by addressing inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What jobs pay 4000 a week without a degree?

Customer Service Advocates typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurial ventures where income depends on performance and commissions. Most jobs paying this amount require significant experience, certifications, or business ownership.
More about Customer Service Advocate jobs
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What job categories do people searching Customer Service Advocate jobs look for? The top searched job categories for Customer Service Advocate jobs are:
What are popular job titles related to Customer Service Advocate jobs? For Customer Service Advocate jobs, the most frequently searched job titles are:
Customer Service Advocate jobs near you
Infographic showing various Customer Service Advocate job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 12% Full Time, 76% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,357 per year, or $23.2 per hour.
Customer Service Advocate

Customer Service Advocate

Daniels Health

Sturtevant, WI • On-site

Full-time

Posted 16 days ago

Daniels Health rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Make a meaningful impact in healthcare while growing your career. Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven. This is a fully on site position at our plant in Sturtevant, WI.
 
Check out more about our Customer Service team here: https://www.danielshealth.com/knowledge-center/life-customer-service-representative-daniels-health
 
About Daniels Health
We’re on a mission to make healthcare safer. Daniels Health provides reusable medical waste containers designed to reduce needlestick injuries and support sustainability. After use, we professionally clean and sanitize each container for reuse, while responsibly disposing of medical waste at our treatment facilities. Our closed-loop system ensures safety, compliance, and environmental responsibility for our customers.
What you will do
  • Support all customer service and administrative functions including preparing and closing manifests, creating route books, scheduling with third-party incinerators, and ensuring regulatory compliance
  • Serve as the first point of contact for hospitals and healthcare facilities via phone and email
  • Investigate and resolve customer requests and complaints using Salesforce
  • Coordinate with production and transport teams to ensure timely deliveries
  • Create and distribute manifests, tracking forms, and process documents
  • Support daily routing logistics and inventory coordination
  • Collaborate across departments to manage account changes and generate reports
  • Analyze customer and operational data to identify trends and improve service delivery Continuously seek ways to improve processes and enhance customer experience
What we are looking for
Must Have Qualifications
  • 2+ years of customer service or administrative experience
  • Proficiency in Microsoft Office; Salesforce experience is a plus
  • Comfortable working with data to support decisions and process improvements
  • Must be able to reliably commute to Sturtevant, WI
  • Highly organized, adaptable, and able to manage multiple priorities
  • Willingness to work flexible hours, including weekends or holidays as needed
Nice to Have Qualifications
  • Experience in healthcare, logistics, or service-based industries
  • Proven track record of improving processes or customer satisfaction
  • Familiarity with inventory or routing systems
Why work for us
  • Job Stability – As an essential service to healthcare, Daniels Health is non-seasonal and recession-proof
  • Comprehensive Benefits – Medical, Dental, and Vision Insurance effective on Day One; Paid Short-Term Disability; Company-sponsored Life Insurance; Voluntary Long-Term Disability and Accident Insurance
  • 401K Matching Plan – 50% employer match on up to 6% contribution (up to 3% employer contribution) with a 5-year vesting schedule and no waiting period on the match
  • Permanent Position – Full-time, 40 hours per week with long-term career potential
  • Mission-Driven Work – Be part of a company that’s making healthcare safer and more sustainable through innovative waste management solutions
  • Growth & Development – Opportunities to expand your skills in leadership, data analysis, and cross-functional collaboration within a supportive and evolving organization
If you're looking for a stable, mission-driven role where your leadership makes a real impact, we’d love to hear from you. At Daniels Health, you’ll be part of a team that values safety, innovation, and people. Apply today and take the next step in your career with a company that’s transforming healthcare waste management for good.

Who are we?
We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.
 
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart  conforms to the spirit as well as to the letter of all applicable laws and regulations.

Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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