ZipRecruiter

Log In

1

Pier One Customer Service Jobs (NOW HIRING)

Customer Service

Be Seen First

Servicing - Customer Care Specialist

Pontiac, MI · On-site

$16/hr

High school diploma or equivalent. * 1+ year of experience in customer service, call center operations, mortgage servicing, banking, financial services, or a related field. * Experience handling a ...

next page

Showing results 1-20

All JobsBusiness JobsPier One Customer Service Jobs

Pier One Customer Service information

See salary details

$9

$18

$26

How much do pier one customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for pier one customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Pier One Customer Service representative?

Pier One Customer Service representatives are professionals who assist customers with inquiries, orders, returns, and product information related to Pier One products. They handle customer issues via phone, email, or online chat, ensuring a positive shopping experience. Their responsibilities also include resolving complaints, processing refunds or exchanges, and providing detailed product knowledge. These representatives play a key role in maintaining customer satisfaction and loyalty for Pier One.

What are the key skills and qualifications needed to thrive as a Pier One Customer Service representative?

To excel as a Pier One Customer Service Representative, you need strong interpersonal skills, product knowledge, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is often required. Outstanding communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure a positive shopping experience, foster customer loyalty, and support store operations efficiently.

How does a Pier One Customer Service representative typically handle challenging customer interactions?

At Pier One, customer service representatives are trained to approach challenging interactions with patience, empathy, and a solutions-oriented mindset. They listen actively to customer concerns, follow established protocols for resolving issues, and often collaborate with supervisors or other departments to ensure customer satisfaction. Representatives also document interactions and outcomes, which helps the team identify trends and improve service. This supportive environment encourages team members to learn from each experience and develop strong problem-solving skills.

What is the difference between Pier One Customer Service vs Pier One Sales Associate?

AspectPier One Customer ServicePier One Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCustomer support desk, call center, or in-storeRetail floor, assisting customers with products
Employer & Industry UsageUsed across retail stores, including Pier OneCommonly employed in retail stores like Pier One
Search & Comparison IntentCustomer service roles at Pier OneSales roles at Pier One

While both roles are part of the retail environment at Pier One, Pier One Customer Service focuses on assisting customers with inquiries, returns, and support, often in a support or call center setting. Pier One Sales Associate primarily involves engaging customers on the sales floor, helping them find products and completing transactions. Both roles require strong communication skills and retail experience but differ in daily responsibilities and work settings.

More about Pier One Customer Service jobs

What job categories do people searching Pier One Customer Service jobs look for?

The top searched job categories for Pier One Customer Service jobs are:

Pier One Customer Service jobs near you
Infographic showing various Pier One Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Pier Staff - Customer Service Galveston

Intercruises Shoreside & Port Services

Galveston, TX

$16/hr

Part-time

Retirement

Re-posted 11 days ago

Job description

Pier Staff - Customer Service – Galveston
We are looking for dynamic and enthusiastic individuals interested in working part time/seasonal position at the Port of Galveston Cruise Terminal. Applicants must be available weekends (Saturday amp; Sunday)
Intercruises Shoreside amp; Port Services is an experienced global business offering a full range of services to the cruise industry
  • Individual with computer skills and other electronic devices
  • Customer Service Experience
  • 18 years or older
  • Able to stand and walk for long periods of time
  • Fluent in English - speak, read amp; write
  • Ability to Pass a background check to obtain a Transport Worker Identification Credentials (TWIC) card
What we provide:
  • Paid Training
  • Weekly Pay
  • Travel and Entertainment Employee Discounts
  • 401K with Company match
EOE

Apply