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Pier One Customer Service Jobs (NOW HIRING)

Million Air

Customer Service Manager

Birmingham, AL · On-site

$70K/yr

Responsibilities and Duties 1. Greet customers in a friendly, professional manner 2. Supervise the customer service team prioritizing, assigning and monitor work, provide training as required 3. ...

Million Air

Customer Service Manager

Birmingham, AL

Responsibilities and Duties 1. Greet customers in a friendly, professional manner 2. Supervise the customer service team prioritizing, assigning and monitor work, provide training as required 3. ...

Formula H Motorworks

Be Seen First

Customer Service/Service Advisor

Middletown, NY · On-site

$22 - $26/hr

Formula H Motorworks, Inc., one of the largest and oldest independent Honda & Acura service facilities in the US, is seeking to immediately fill one Customer Service/Service Advisor position. A ...

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Pier One Customer Service information

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How much do pier one customer service jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for pier one customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized surgeons, corporate executives, successful entrepreneurs, or certain freelance consultants with high hourly rates. These positions often require advanced skills, extensive experience, or significant responsibility, and may involve irregular or demanding schedules.

Is Pier 1 in business anymore?

Pier One Customer Service is a role within the company Pier 1 Imports, which filed for bankruptcy in 2020 and closed most stores. The brand was acquired by Retail Ecommerce Ventures and has since relaunched online, so customer service jobs may now be primarily remote or online-based. Job seekers should verify current openings through the company's official website or job boards.

How do I get a job as a customer service representative?

To become a customer service representative, you typically need a high school diploma or equivalent and strong communication skills. Applying through company websites, job boards, or staffing agencies is common, and relevant experience or familiarity with customer service tools can improve your chances.

Why did Pier 1 imports fail?

Pier One Customer Service is a role that involves assisting customers and managing inquiries. The failure of Pier 1 Imports was primarily due to declining sales, increased competition, and changing consumer preferences, leading the company to file for bankruptcy in 2020 and close many stores.

What are Pier One Customer Service representatives?

Pier One Customer Service representatives are professionals who assist customers with inquiries, orders, returns, and product information related to Pier One products. They handle customer issues via phone, email, or online chat, ensuring a positive shopping experience. Their responsibilities also include resolving complaints, processing refunds or exchanges, and providing detailed product knowledge. These representatives play a key role in maintaining customer satisfaction and loyalty for Pier One.

How does a Pier One Customer Service representative typically handle challenging customer interactions?

At Pier One, customer service representatives are trained to approach challenging interactions with patience, empathy, and a solutions-oriented mindset. They listen actively to customer concerns, follow established protocols for resolving issues, and often collaborate with supervisors or other departments to ensure customer satisfaction. Representatives also document interactions and outcomes, which helps the team identify trends and improve service. This supportive environment encourages team members to learn from each experience and develop strong problem-solving skills.

What are the key skills and qualifications needed to thrive as a Pier One Customer Service Representative, and why are they important?

To excel as a Pier One Customer Service Representative, you need strong interpersonal skills, product knowledge, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is often required. Outstanding communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure a positive shopping experience, foster customer loyalty, and support store operations efficiently.

What is the difference between Pier One Customer Service vs Pier One Sales Associate?

AspectPier One Customer ServicePier One Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCustomer support desk, call center, or in-storeRetail floor, assisting customers with products
Employer & Industry UsageUsed across retail stores, including Pier OneCommonly employed in retail stores like Pier One
Search & Comparison IntentCustomer service roles at Pier OneSales roles at Pier One

While both roles are part of the retail environment at Pier One, Pier One Customer Service focuses on assisting customers with inquiries, returns, and support, often in a support or call center setting. Pier One Sales Associate primarily involves engaging customers on the sales floor, helping them find products and completing transactions. Both roles require strong communication skills and retail experience but differ in daily responsibilities and work settings.

More about Pier One Customer Service jobs
What job categories do people searching Pier One Customer Service jobs look for? The top searched job categories for Pier One Customer Service jobs are:
Pier One Customer Service jobs near you
Infographic showing various Pier One Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Guest Services Representative

Guest Services Representative

Cannery Pier Hotel & Spa

Astoria, OR

$18/hr

Other

Posted 6 days ago

Job description

The Guest Services Representative at Cannery Pier Hotel & Spa is a key member of our luxury 46-room boutique hotel team located in Astoria, Oregon. This role involves representing the hotel throughout all stages of the guest's stay, providing exceptional customer service, making reservations, responding to communications, and offering concierge services. A thorough knowledge of Astoria’s local attractions, restaurants, and bars is essential to assist guests effectively.

Responsibilities
  • Answer phones using sales methods and provide customer service at the level required by the hotel.
  • Work collaboratively in a team environment with a spirit of cooperation.
  • Display excellent communication skills including presentations, proper telephone etiquette, negotiation skills, and the ability to remain calm and courteous under pressure.
  • Represent the hotel professionally, adhering to the uniform, dress code, and grooming standards.
  • Maintain a welcoming and personable style with guests, anticipate their needs, ensure satisfaction, and address service errors promptly.
  • Take direction respectfully from supervisors.
  • Perform well on company shopping programs and use suggestive selling techniques to up-sell hotel rooms and packages.
  • Adhere to punctuality and attendance guidelines.
  • Comply with all safety policies, emergency procedures, and report unsafe activities to supervisors.
  • Follow all guest service procedures including check-in, reservations, check out, special requests, per-registration, and key control.
  • Adhere to hotel credit policies including credit card authorization, cash payments, advance deposits, etc.
  • Coordinate room status with housekeeping for late checkouts, early check-ins, extended stays, and special requests.
  • Follow procedures for handling mail, packages, and lost and found items.
  • Post outlet charges accurately and balance end-of-shift work and cash drawer.
  • Perform other duties as assigned.
  • Must satisfactorily pass a background check.
  • This is a part-time position, with the potential for full-time based on hotel seasonality.
  • Flexible shifts available: AM (7am-3pm), Mid (11am-7pm), Close (3pm-11pm), with Close shift requiring one overnight shift per month for cross-training.
Requirements
  • High school diploma or GED, or six months to one year related experience/training, or equivalent combination of education and experience.
  • Ability to lift 40 – 50 pounds and stand for long periods.
  • Effective English communication skills, both verbal and written, with clear speech to individuals and groups.
  • Basic mathematical skills including addition and subtraction.
  • Advanced basic computer skills including system logins, email communication, document composition, and database entry.
  • Strong reasoning ability to apply instructions, solve problems, and demonstrate interpersonal skills, sound judgment, and decision-making.
Benefits
  • Competitive pay at $18.00 per hour, paid bi-weekly.
  • Opportunity for seasonal shift flexibility with potential for full-time hours.
  • Work in a luxury boutique hotel environment in beautiful Astoria, Oregon.
  • Gain experience in customer service, sales, and hospitality.
About the Company

Cannery Pier Hotel & Spa is a boutique luxury hotel located in Astoria, Oregon, featuring 46 elegantly appointed guest rooms. We pride ourselves on exceptional guest experiences, blending historic charm with high-end amenities. As part of Vesta Hospitality, we are committed to maintaining a professional, welcoming environment where our team members can grow and thrive.

Cannery Pier Hotel & Spa and Vesta Hospitality are Equal Opportunity Employers.

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