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Pier One Customer Service Jobs (NOW HIRING)

Huntington

Customer Service Specialist 1

Minnetonka, MN · On-site +1

$22 - $27.50/hr

Minimum of 1 year of customer service experience required High School Diploma or GED Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office ...

Primerica

Customer Service Rep 1

Duluth, GA · Hybrid

$14.75 - $20/hr

About this Position The Customer Service Representative 1 works in the Field Compensation department delivering exemplary customer service to Primerica agents. The candidate recognizes priority ...

Stinker Stores

Customer Service

Boise, ID · On-site

$15.50 - $20.75/hr

... one employee, one customer, and one community at a time. Plus, we don't take ourselves too ... Free Virtual Medical Services through Teladoc, so you can handle minor health issues from the ...

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Pier One Customer Service information

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How much do pier one customer service jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for pier one customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is Pier 1 in business anymore?

Pier One Customer Service is a role within the company, but Pier 1 Imports filed for bankruptcy in 2020 and closed most of its stores. Some online operations and select stores may still operate, but the company as a whole has significantly reduced its physical presence.

What are some customer service jobs?

Customer service jobs include roles such as customer service representative, call center agent, retail associate, and support specialist. These positions typically require strong communication skills, problem-solving abilities, and familiarity with customer management tools or software. In roles like Pier One Customer Service, employees often assist customers with inquiries, returns, and product information in a retail environment.

What are Pier One Customer Service representatives?

Pier One Customer Service representatives are professionals who assist customers with inquiries, orders, returns, and product information related to Pier One products. They handle customer issues via phone, email, or online chat, ensuring a positive shopping experience. Their responsibilities also include resolving complaints, processing refunds or exchanges, and providing detailed product knowledge. These representatives play a key role in maintaining customer satisfaction and loyalty for Pier One.

How does a Pier One Customer Service representative typically handle challenging customer interactions?

At Pier One, customer service representatives are trained to approach challenging interactions with patience, empathy, and a solutions-oriented mindset. They listen actively to customer concerns, follow established protocols for resolving issues, and often collaborate with supervisors or other departments to ensure customer satisfaction. Representatives also document interactions and outcomes, which helps the team identify trends and improve service. This supportive environment encourages team members to learn from each experience and develop strong problem-solving skills.

What are the key skills and qualifications needed to thrive as a Pier One Customer Service Representative, and why are they important?

To excel as a Pier One Customer Service Representative, you need strong interpersonal skills, product knowledge, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is often required. Outstanding communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure a positive shopping experience, foster customer loyalty, and support store operations efficiently.

What is the difference between Pier One Customer Service vs Pier One Sales Associate?

AspectPier One Customer ServicePier One Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCustomer support desk, call center, or in-storeRetail floor, assisting customers with products
Employer & Industry UsageUsed across retail stores, including Pier OneCommonly employed in retail stores like Pier One
Search & Comparison IntentCustomer service roles at Pier OneSales roles at Pier One

While both roles are part of the retail environment at Pier One, Pier One Customer Service focuses on assisting customers with inquiries, returns, and support, often in a support or call center setting. Pier One Sales Associate primarily involves engaging customers on the sales floor, helping them find products and completing transactions. Both roles require strong communication skills and retail experience but differ in daily responsibilities and work settings.

How to get a job as a customer service representative?

To become a customer service representative, candidates typically need a high school diploma or equivalent and strong communication skills. Applying through company websites, job boards, or staffing agencies is common, and relevant experience or familiarity with customer service tools can improve chances of hiring.

Is Pier 1 still available online?

Pier One Customer Service representatives typically work for Pier 1 Imports, which filed for bankruptcy and closed most stores in 2020. The company's online presence was also affected, so the brand is no longer available online through its previous website. Job seekers should verify current employment opportunities through official company channels or job boards for related roles.
More about Pier One Customer Service jobs
What job categories do people searching Pier One Customer Service jobs look for? The top searched job categories for Pier One Customer Service jobs are:
Pier One Customer Service jobs near you
Infographic showing various Pier One Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Grill/Saute Cooks for Pier 290

Grill/Saute Cooks for Pier 290

Gage Marine Corporation

Williams Bay, WI • On-site

$18 - $23/hr

Full-time, Part-time

Posted 11 days ago

Gage Marine rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Description:

PIER 290 Restaurant in Williams Bay, WI is hiring Grill and Sauté Cooks to join our culinary team! We are seeking energetic and dependable individuals who thrive in a fun, fast-paced kitchen environment. Some prior experience is preferred, but we are willing to train motivated candidates with a passion for food.


If you enjoy working with a great team, take pride in creating high-quality dishes, and want to be part of a restaurant that brings the Lake Life experience to every guest, we’d love to have you on our crew. Hiring immediately – dinner shifts available (2 PM – 10 PM). Five positions open.


ABOUT GAGE MARINE
Gage Marine Corporation includes Gage Marine Boat Sales and Service, Lake Geneva Cruise Line, PIER 290 Restaurant, Lake Life Catering, and the Lake Life Store. Founded in 1873, our family of businesses brings the spirit of the lake life to locals and visitors across Wisconsin. With a passion for fun and a commitment to excellence, we serve our customers, colleagues, and community every day. Gage Marine has locations in Delavan, Fontana, Green Lake, Lake Geneva, Minocqua, and Williams Bay. Lake Life Begins with Gage.


ABOUT PIER 290

PIER 290 serves up the Lake Life as the only waterfront restaurant on Lake Geneva! Guests enjoy beautiful lake views in our dining room, front deck, or covered canopies. Our extensive menu features casual American fare for lunch, dinner, and weekend brunch. Along with dining options, guests can also sit with their toes in the sand and a drink in their hand on our lakefront sandy beach or around our fire pits throughout the summer. PIER 290 is a year-round spot for weekly specials, lakeside dining, live music, and fun! Lake Life Begins With Gage.


RESPONSIBILITIES

  • Prepare and cook menu items on the grill and sauté station according to recipes and quality standards
  • Maintain a clean, organized, and safe work area, following all food safety and sanitation guidelines
  • Work collaboratively with the kitchen team to ensure timely preparation and service of dishes
  • Assist with prep work, stocking, and organizing ingredients for daily service
  • Ensure consistency in portioning, presentation, and taste of all dishes
  • Communicate effectively with chefs, servers, and team members during busy service periods

QUALIFICATIONS

  • Previous cooking experience in a restaurant kitchen preferred; willing to train the right candidate
  • Strong work ethic, reliability, and ability to perform in a fast-paced environment
  • Knowledge of food safety and handling procedures
  • Team-oriented attitude with good communication skills
  • Ability to stand for long periods and lift up to 50 lbs
  • Passion for food and a positive approach to problem-solving

WORK SCHEDULE

We are hiring immediately for dinner shifts: 2 PM – 10 PM. Full-time and part-time positions are available. Weekend and evening availability will be required.

Requirements:


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