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Pier One Customer Service Jobs (NOW HIRING)

Customer Service

Largo, FL

$13.75 - $18.75/hr

Our #1 goal is simple: "A Happy Customer the First Time." As a member of our Solutions Center team ... Provide caring, one-on-one customer service to resolve issues and create happy, loyal customers

Recology Auburn Placer THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE: Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are ...

Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate ...

customer service 1

Seat Pleasant, MD · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Catering Sales Manager

Fort Lauderdale, FL · On-site

$49K - $63K/yr

Overview South Florida's beacon of hospitality, Pier Sixty-Six Resort returned to Fort Lauderdale ... Executes brand's Customer Service Standards and property's Brand Standards. * Sets a positive ...

customer service 1

Seat Pleasant, MD · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer service 1

Reno, NV · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

customer service 1

Seat Pleasant, MD · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Be Seen First

Resolve Tier 1 customer inquiries and provide accurate information and guidance. * Review customer ... Meet established service levels, productivity goals, and quality performance expectations.

Be Seen First

Lead a crew during daily marine service operations * Execute job plans, navigating barges ... Maintain professionalism with customers on-site * Enforce safety protocols and lake regulations at ...

New

Urgent

Marina Front Desk

Fort Lauderdale, FL · On-site

$13.50 - $17.25/hr

Overview South Florida's beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale ... Provides on-site customer service for residence, club members and transient marina guests as well ...

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Pier One Customer Service information

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$9

$18

$26

How much do pier one customer service jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for pier one customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized surgeons, corporate executives, successful entrepreneurs, or certain freelance consultants with high hourly rates. These positions often require advanced skills, extensive experience, or significant responsibility, and may involve irregular or demanding schedules.

Is Pier 1 in business anymore?

Pier One Customer Service is a role within the company Pier 1 Imports, which filed for bankruptcy in 2020 and closed most stores. The brand was acquired by Retail Ecommerce Ventures and has since relaunched online, so customer service jobs may now be primarily remote or online-based. Job seekers should verify current openings through the company's official website or job boards.

How do I get a job as a customer service representative?

To become a customer service representative, you typically need a high school diploma or equivalent and strong communication skills. Applying through company websites, job boards, or staffing agencies is common, and relevant experience or familiarity with customer service tools can improve your chances.

Why did Pier 1 imports fail?

Pier One Customer Service is a role that involves assisting customers and managing inquiries. The failure of Pier 1 Imports was primarily due to declining sales, increased competition, and changing consumer preferences, leading the company to file for bankruptcy in 2020 and close many stores.

What are Pier One Customer Service representatives?

Pier One Customer Service representatives are professionals who assist customers with inquiries, orders, returns, and product information related to Pier One products. They handle customer issues via phone, email, or online chat, ensuring a positive shopping experience. Their responsibilities also include resolving complaints, processing refunds or exchanges, and providing detailed product knowledge. These representatives play a key role in maintaining customer satisfaction and loyalty for Pier One.

How does a Pier One Customer Service representative typically handle challenging customer interactions?

At Pier One, customer service representatives are trained to approach challenging interactions with patience, empathy, and a solutions-oriented mindset. They listen actively to customer concerns, follow established protocols for resolving issues, and often collaborate with supervisors or other departments to ensure customer satisfaction. Representatives also document interactions and outcomes, which helps the team identify trends and improve service. This supportive environment encourages team members to learn from each experience and develop strong problem-solving skills.

What are the key skills and qualifications needed to thrive as a Pier One Customer Service Representative, and why are they important?

To excel as a Pier One Customer Service Representative, you need strong interpersonal skills, product knowledge, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is often required. Outstanding communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure a positive shopping experience, foster customer loyalty, and support store operations efficiently.

What is the difference between Pier One Customer Service vs Pier One Sales Associate?

AspectPier One Customer ServicePier One Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCustomer support desk, call center, or in-storeRetail floor, assisting customers with products
Employer & Industry UsageUsed across retail stores, including Pier OneCommonly employed in retail stores like Pier One
Search & Comparison IntentCustomer service roles at Pier OneSales roles at Pier One

While both roles are part of the retail environment at Pier One, Pier One Customer Service focuses on assisting customers with inquiries, returns, and support, often in a support or call center setting. Pier One Sales Associate primarily involves engaging customers on the sales floor, helping them find products and completing transactions. Both roles require strong communication skills and retail experience but differ in daily responsibilities and work settings.

More about Pier One Customer Service jobs
Infographic showing various Pier One Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Leaders Furnitureis a 55 year old Florida family owned manufacturer and retailer specializing in quality outdoor furniture and accessories. Our #1 goal is simple: "A Happy Customer the First Time."

As a member of our Solutions Center team, you will become a go to team member delivering creative, personalized solutions that turn every customer interaction into a great experience and keep our industry-leading reputation strong.

What We Offer

  • Outstanding Work-Life Balance: Monday-Friday, 8:00 AM-6:00 PM (no nights or weekends!)
  • Small, friendly, and supportive office environment
  • Paid Time Off after 90 days
  • Comprehensive benefits: Health, Vision, Dental, Life Insurance, and 401(k) with company match
  • Extremely generous employee discount on premium furniture

What You'll Do

  • Provide caring, one-on-one customer service to resolve issues and create happy, loyal customers
  • Serve as the central point of communication with customers, showroom teams, warehouse, distribution center, and vendors
  • Handle high volumes of professional phone calls and emails
  • Process and submit vendor warranty claims
  • Coordinate repairs with our in-house repair department
  • Quickly master multiple computer systems and become a trusted product expert on our furniture collections

What We're Looking For

  • Customer service or retail experience (preferred)
  • A warm, positive attitude and genuine love for helping people
  • Professional verbal and written communication skills
  • Ability to work independentlyandcollaboratively in a small team
  • Strong computer skills and a quick willingness to learn new systems
  • Self-motivated "Can Do" attitude with initiative to find creative solutions
  • Commitment to continuous learning and growth

Leaders Furniture maintains a drug-free workplace and conducts pre-employment background checks and drug testing.Leaders Furniture is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment decisions are based on qualifications, merit, and business needs.


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