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Foundever
Foundever

20 Foundever Customer Service Advocate Jobs Hiring Near You

Foundever

$18/hr

Loyalty Advocate Join our dynamic team at Foundever, where every interaction is an opportunity to ... Job Overview Join Foundever's team in Las Vegas and be part of a fast-paced, customer-first ...

Foundever

$17/hr

Banking Customer Service Representative Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...

Foundever

$17 - $18/hr

Must live within 50 miles of the Foundever Fayetteville site: 921 Strickland Bridge Rd, Fayetteville, NC 28304 Job Overview Join our team as a Customer Service Representative supporting one of the ...

Foundever

$17/hr

Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...

Foundever

$17/hr

Customer Service Agent Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting range and be able to ...

Foundever

$19/hr

Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our ...

Foundever

Customer Service Representative

Fort Smith, AR · On-site

$17/hr

Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...

Foundever

Customer Service Representative

Deland, FL · On-site

$17/hr

Banking Customer Service Representative Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...

Foundever

$17/hr

Why Foundever Sykes and Sitel are now Foundever! Are you ready to move your career forward? We are looking for Seasonal Customer Service Representative to join our team of incredible people. At ...

Foundever

Customer Service Representative

Deland, FL

$17/hr

Banking Customer Service Representative Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...

Foundever

Customer Service Representative

Sumter, SC · On-site

$17/hr

Customer Service Representative Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on ...

Foundever

Customer Service Representative

Deland, FL · On-site

$17/hr

Customer Service Representative Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on ...

Foundever

Customer Service Representative

Fort Smith, AR · On-site

$17/hr

Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on ...

Foundever

$18 - $20/hr

Foundever will invest in YOU- We cover your training, testing, and insurance licensing costs! As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound ...

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Foundever Jobs Information

What makes Foundever an attractive place to work?

Foundever is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace is characterized by a collaborative environment, where employees can engage in creative problem-solving and work on cutting-edge projects, fostering a sense of community and teamwork. Joining Foundever offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, making it an attractive choice for those seeking a challenging and rewarding career.

Do workers at Foundever get paid breaks?

Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Foundever pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
94% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

At Foundever, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 74 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Foundever affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 58 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Foundever?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 83 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 49% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 26% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 35 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at Foundever worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Foundever workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it for Foundever workers to change shifts?

Most people find it hard to change shifts.
79% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at Foundever?

Some people find it hard to get time off.
61% of people report it’s hard to get time off.
Based on data from 74 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Foundever managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Foundever spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 70 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Foundever?

Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Foundever job good for students?

Only some students say this is a good place to work if you’re studying.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.

Is working at Foundever good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Foundever feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 78 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Foundever get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Foundever?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Foundever enjoy their jobs?

Only some people enjoy their job.
53% of people report they don’t enjoy their job.
Based on data from 73 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Foundever recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 83 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Foundever?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Foundever?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Foundever’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Foundever is doing?

Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Service Advocate jobs?
What are the most popular jobs at Foundever?
What are the most popular categories at Foundever?
Infographic showing various Customer Service Advocate job openings at Foundever in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 67% Physical, and 33% Remote job distribution.

Customer Service Loyalty Advocate

Foundever

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Foundever rating

5.6

Company rating: 5.6 out of 10

Based on 192 frontline employees who took The Breakroom Quiz

41st of 71 rated call and contact centers

Job description

Loyalty Advocate

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! 

Job Overview 

Join Foundever's  team in Las Vegas and be part of a fast-paced, customer-first environment where your support makes a real impact. You'll help customers resolve service and technical concerns, strengthen loyalty through smart retention solutions, and deliver an experience that drives high satisfaction-while building a career with strong training and growth opportunities. 
 

Location Requirements 

This is an on-site role at: 420 E Pilot Rd, Las Vegas, NV 89119 and you Must live within 50 miles of the Las Vegas site

Why You Should Join Us
  • $18/hr plus the opportunity to earn a performance bonus 
  • Work Monday to Friday and have weekends off! 
  • 100% paid professional training 
  • Comprehensive benefits: medical, dental, vision 
  • Wellness benefits including Employee Assistance Program (EAP) 
  • 401(k) with company matching 
  • Paid Time Off (PTO) 
  • Employee discounts 
  • Career growth: 93% of managers promoted within 
  • Referral bonus 
What We're Looking For

  • 1+ year in a high-volume customer service and/or retention environment, handling complex customer needs. 

  • Demonstrated results delivering strong FCR and CSAT/NPS performance. 

  • Hands-on technical support experience troubleshooting device/hardware, software applications, and network connectivity issues. 

  • Experience using CRM/ticketing systems to document interactions and track issues through resolution. 

Key Skills
  • Customer Communication: Ask thoughtful questions, set clear expectations, and summarize outcomes and next steps. 
  • Ownership & Reliability: Take accountability, follow through, and close loops with customers and internal teams. 
  • Problem Solving : Identify root causes, evaluate options, and choose practical solutions. 
  • Attention to Detail: Produce accurate documentation and spot inconsistencies that impact customer experience. 
  • Customer Value Focused: Confidently present relevant options (e.g., upgrades, plan optimization, value-added services) in a customer-first way. 
  • Integrity: Operate honesty, fairness, and sound business ethics. 
About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Military Partners

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.

Equal Opportunity Employment (EEO)

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

What Foundever employees say

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