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Foundever
Foundever

60 Foundever Customer Service Advocate Jobs Hiring Near You

Foundever

Customer Service Representative

Deland, FL · On-site

$17/hr

Banking Customer Service Representative Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...

Foundever

Customer Service Representative

Sumter, SC · On-site

$17/hr

Customer Service Representative Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on ...

Foundever

Customer Service Representative

Fort Smith, AR · On-site

$17/hr

Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...

Foundever

Customer Service Representative

Fort Smith, AR · On-site

$17/hr

Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on ...

Foundever

Customer Service Representative

Deland, FL · On-site

$17/hr

Customer Service Representative Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on ...

Foundever

$15.25 - $20.75/hr

Foundever will invest in YOU- We cover your training, testing, and insurance licensing costs! As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound ...

Foundever

$19/hr

Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demas? Eres fluido ... Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make ...

Foundever

Customer Service Representative

Sumter, SC · On-site

$17/hr

Banking Customer Service Representative Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...

Foundever

Customer Service Representative

Sumter, SC · On-site

$17/hr

Banking Customer Service Representative Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...

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Foundever Jobs Information

What makes Foundever an attractive place to work?

Foundever is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace is characterized by a collaborative environment, where employees can engage in creative problem-solving and work on cutting-edge projects, fostering a sense of community and teamwork. Joining Foundever offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, making it an attractive choice for those seeking a challenging and rewarding career.

Do workers at Foundever get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Foundever pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
93% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

At Foundever, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Foundever affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get paid time off at Foundever?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 49% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 26% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 35 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at Foundever worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Foundever workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it for Foundever workers to change shifts?

Most people find it hard to change shifts.
79% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at Foundever?

Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Foundever managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Foundever spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 70 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Foundever?

Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Foundever job good for students?

Only some students say this is a good place to work if you’re studying.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.

Is working at Foundever good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
53% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Foundever feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Foundever get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Foundever?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Foundever enjoy their jobs?

Only some people enjoy their job.
52% of people report they don’t enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Foundever recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Foundever?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Foundever?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people think Foundever’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Foundever is doing?

Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 64 people who took the Breakroom Quiz between September 2025 and August 2026.

What other companies are hiring for Customer Service Advocate jobs?

What are the most popular jobs at Foundever?

What are the most popular categories at Foundever?

Infographic showing various Customer Service Advocate job openings at Foundever in the United States as of August 2026, with employment types broken down into 69% Full Time, and 31% Contract. Highlights an 27% Physical, and 73% Remote job distribution.

Customer Service Representative

Foundever

Deland, FL • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

45th of 72 rated call and contact centers

Job description

Banking Customer Service Representative

Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.

Job Overview 

As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.

Why You Should Join Us
  • Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
  • Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
  • Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
  • Growth Opportunities: Clear pathways for career advancement within the company.
What We’re Looking For
  • Location: Must reside in DeLand, FL, or within commuting distance
  • Age Requirement: Must be at least 18 years old
  • Education: High school diploma or GED equivalent is required
  • Experience: Preferred 6 months to 1 year of relevant work experience
  • Availability: Must have flexible availability during operating hours
  • Customer Service Skills: A professional attitude and aptitude for customer service are essential
Key Skills
  • Tech-Savvy: Proficient in navigating system tools to search for information and answers
  • Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
  • Reliability: Dependable and responsible, with a strong commitment to your role
  • Critical Thinking: Capable of assessing situations and developing empathetic solutions
  • Service Orientation: A personal drive to serve others with compassion and professionalism
  • Organizational Skills: Strong organizational abilities to manage tasks effectively
  • Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.   
About Foundever

Foundever® is a global leader in the customer experience (CX) industry. With 130,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Military Partners

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. 

Equal Opportunity Employment (EEO)

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. 

Interested in Becoming Part of Our Team? 

Visit us at https://foundever.com/and connect with us on Facebook, LinkedIn, and Twitter. 

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