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Customer Engagement Analyst Jobs (NOW HIRING)

The Senior Analyst, Partner Engagement , will be a key supporter of this transformation. Stepping into a highly visible position, this Senior Analyst will take ownership of key provider engagement ...

Provide project management and administrative support across the Client Engagement teams supporting both Institutional Capital and Private Wealth businesses, ensuring key initiatives, events, and ...

The Analyst, Practice Engagement , will be a part of the Partner Engagement lane on Clinical Transformation within DaVita Integrated Kidney Care (IKC). The Clinical Transformation team leads DaVita ...

Lead, Customer Engagement

Dublin, CA · On-site

$96K - $146K/yr

The Lead serves as a key liaison between Marketing, Creative, Analytics, and external partners to ... Customer Engagement & Credit Marketing Execution Lead the coordination and execution of customer ...

Lead, Customer Engagement

Dublin, CA · On-site

$96K - $146K/yr

The Lead serves as a key liaison between Marketing, Creative, Analytics, and external partners to ... Customer Engagement & Credit Marketing Execution Lead the coordination and execution of customer ...

Lead, Customer Engagement

Dublin, CA · On-site

$96K - $146K/yr

The Lead serves as a key liaison between Marketing, Creative, Analytics, and external partners to ... Customer Engagement & Credit Marketing Execution • Lead the coordination and execution of ...

Lead, Customer Engagement

Dublin, CA · On-site

$96K - $146K/yr

The Lead serves as a key liaison between Marketing, Creative, Analytics, and external partners to ... Customer Engagement & Credit Marketing Execution • Lead the coordination and execution of ...

Lead, Customer Engagement

Dublin, CA · On-site

$96K - $146K/yr

The Lead serves as a key liaison between Marketing, Creative, Analytics, and external partners to ... Customer Engagement & Credit Marketing Execution Lead the coordination and execution of customer ...

Lead, Customer Engagement

Dublin, CA · On-site

$96K - $146K/yr

The Lead serves as a key liaison between Marketing, Creative, Analytics, and external partners to ... Customer Engagement & Credit Marketing Execution • Lead the coordination and execution of ...

Showing results 41-60

Customer Engagement Analyst information

See salary details

$54.5K

$98.5K

$133.5K

How much do customer engagement analyst jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer engagement analyst in the United States is $98,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $132,000.00 per year, depending on experience, location, and employer.

What is a customer engagement analyst?

A Customer Engagement Analyst is a professional who collects, analyzes, and interprets data related to customer interactions and engagement with a company’s products or services. Their main goal is to understand customer behavior, identify trends, and recommend strategies to improve customer satisfaction, loyalty, and retention. They often work closely with marketing, sales, and customer service teams to optimize the overall customer experience. Customer Engagement Analysts use tools like CRM systems, analytics platforms, and customer feedback to drive business decisions.

What does a customer engagement analyst do?

As a customer engagement analyst, your job is to convert marketing data into useful insights for your business. Your responsibilities include analyzing the information to gain a better understanding of the client, producing a report for other parts of the company, and providing advice for product development. The goal of your research is to acquire more information about the average consumer, help promote brand awareness, and employ a variety of techniques and approaches to gain a better understanding of the audience. The most important part of your duties is providing information that others can use, such as the best demographics for targeted advertisement.

What are the key skills and qualifications needed to thrive as a customer engagement analyst, and why are they important?

To thrive as a Customer Engagement Analyst, you need strong analytical skills, a background in data analysis or marketing, and often a degree in business, marketing, or a related field. Proficiency with CRM platforms, data visualization tools like Tableau or Power BI, and experience with customer analytics software are commonly required. Excellent communication, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills ensure you can accurately interpret customer data, drive engagement strategies, and support business growth.

What are the main challenges a customer engagement analyst faces when working with cross-functional teams?

A Customer Engagement Analyst often collaborates with marketing, sales, product, and customer service teams to gather and interpret customer data. One common challenge is aligning priorities across departments, as each team may have different objectives and timelines. Effective communication and a clear understanding of each team's goals are crucial for success. Analysts must also be comfortable translating complex data insights into actionable recommendations that resonate with diverse stakeholders.

What is the difference between Customer Engagement Analyst vs Customer Service Representative?

AspectCustomer Engagement AnalystCustomer Service Representative
Primary FocusAnalyzing customer data to improve engagement strategiesAssisting customers with inquiries and resolving issues
Required SkillsData analysis, CRM tools, communicationCommunication, problem-solving, product knowledge
Work EnvironmentOffice, data-driven settings, marketing teamsCall centers, retail, support centers
Common CertificationsCRM certifications, data analysis coursesCustomer service certifications, communication training

The Customer Engagement Analyst focuses on analyzing customer data to develop strategies that enhance engagement, while the Customer Service Representative primarily handles direct customer interactions and resolves issues. Both roles require strong communication skills, but the analyst role emphasizes data analysis and strategic planning, whereas the representative role centers on customer support and problem resolution.

What cities are hiring for Customer Engagement Analyst jobs?

Cities with the most Customer Engagement Analyst job openings:

Who are the top companies hiring for Customer Engagement Analyst jobs?

The top employers for Customer Engagement Analyst jobs are:

What job categories do people searching Customer Engagement Analyst jobs look for?

The top searched job categories for Customer Engagement Analyst jobs are:

Infographic showing various Customer Engagement Analyst job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $98,459 per year, or $47.3 per hour.

Global Client Engagement - Analyst

Blue Owl Capital Inc.

Manhattan, NY • On-site

$85 - $100/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Key responsibilities

  • Support project management and administrative tasks for client engagement initiatives, ensuring key events and deliverables are organized and on track.

  • Coordinate event calendars, speaker meetings, and travel arrangements for industry and proprietary events.

  • Maintain event reporting, track attendee engagement, and support data management and post-event reporting.


Job description

## Global Client Engagement – AnalystApplylocations: New York City, NYtime type: Full timeposted on: Posted 12 Days Agojob requisition id: R-102270Blue Owl (NYSE: OWL) is a leading asset manager that is redefining alternatives.With over $315 billion in assets under management as of March 31, 2026, we invest across three multi-strategy platforms: Credit, Real Assets and GP Strategic Capital. Anchored by a strong permanent capital base, we provide businesses with private capital solutions to drive long-term growth and offer institutional investors, individual investors, and insurance companies differentiated alternative investment opportunities that aim to deliver strong performance, risk-adjusted returns, and capital preservation.Together with over 1,390 experienced professionals globally, Blue Owl brings the vision and discipline to create the exceptional. To learn more, visit www.blueowl.comThis role is in office Monday to Thursday.**The Role**As part of the Global Client Marketing function, this role will support both Private Wealth and Institutional Capital businesses by driving centralized operational execution across client engagement initiatives. This position is designed to standardize and scale high-volume workflows across event execution, travel coordination, calendar management, event and budget reporting, and sales support. This role will partner closely with Sales and Marketing teams to ensure consistency, efficiency, and a high-quality experience across all client-facing activities. The successful candidate is highly organized, detail-oriented, and thrives in a fast-paced environment, with strong project management capabilities and the ability to manage multiple priorities simultaneously.**Responsibilities*** Provide project management and administrative support across the Client Engagement teams supporting both Institutional Capital and Private Wealth businesses, ensuring key initiatives, events, and deliverables remain organized and on track.* Manage event calendars, coordinate speaker meetings, and oversee all speaker travel commitments for industry and proprietary events.* Maintain event reporting and dashboards, track attendee engagement and meeting activity, compile post-event reporting, and support data management across internal systems.* Manage inventory of branded merchandise, promotional materials, and event collateral, including ordering, fulfillment, storage, and distribution across both businesses.* Support budget administration by maintaining expense trackers, processing invoices, monitoring conference and event spend, reconciling expenses, and assisting with budget reporting across both businesses.* Partner with Sales, Marketing, Compliance, and Corporate Events teams to support conference participation, client meeting coordination, event communications, attendee management, and the successful execution of client engagement initiatives.* Support the planning and execution of proprietary events and third-party conferences by managing registrations, internal rooming lists, vendor coordination, merchandise and collateral fulfillment, and distribution of event-related information.* Maintain and enhance operational processes, documentation, and tracking tools to promote consistency, efficiency, and scalability across the Client Engagement function.**Qualifications*** Minimum of 2-3 years of experience, with a focus on investment products or alternative asset classes preferred.* Exceptional organizational and project management skills, with the ability to manage multiple projects simultaneously.* Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels.* Creative and strategic thinker with the ability to develop innovative event concepts and solutions.* Proficiency in project management software and tools.* Ability to work effectively under pressure and meet tight deadlines.* Strong attention to detail and commitment to delivering high-quality work.* Bachelor's degree in Marketing, Communications, or a related field preferred.The base annual salary range for this New York-based position will be $85,000 to $100,000. Actual salary offered will be based on the candidate’s skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance.Benefits for this role include Health, Dental and Vision insurance, 401(k), Healthcare and Dependent Care Flexible Spending Account, Short Term Disability insurance, Long Term Disability Insurance, Family Planning Support, Paid Time Off, and Leave of Absences. All such benefits are subject to the terms/conditions of the Company’s benefits plans and policies.Blue Owl is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. #J-18808-Ljbffr