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Credit Collections Jobs (NOW HIRING)

Honey Bucket

Credit & Collections Manager

Puyallup, WA · Hybrid

$91K - $97K/yr

We're searching for a Credit & Collections Manager who can balance customer relationships with sound business decisions, lead a high-performing team, and help drive continuous improvement across our ...

Honey Bucket

Credit & Collections Manager

Tacoma, WA · On-site

$91K - $97K/yr

We're searching for a Credit & Collections Manager who can balance customer relationships with sound business decisions, lead a high-performing team, and help drive continuous improvement across our ...

Aston Carter

Credit/collections Analyst

Fort Wayne, IN · On-site

$27.75 - $37.50/hr

Credit/Collections Analyst As a Credit/Collections Analyst, you will be responsible for managing a high-volume portfolio of customer accounts and ensuring the financial health of the organization ...

Secretariat

Credit & Collections Manager

Atlanta, GA · On-site

ABOUT Our team Secretariat is seeking a Credit & Collections Manager to help build and manage our firm's credit and collections function within a growing professional services environment. This role ...

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How much do credit collections jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for credit collections in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Collections Specialist, and why are they important?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a Credit Collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

What are Credit Collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
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Credit Collections jobs near you
Infographic showing various Credit Collections job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,059 per year, or $24.5 per hour.

Credit & Collections Manager

Honey Bucket

Puyallup, WA • Hybrid

$91K - $97K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Honey Bucket rating

6.3

Company rating: 6.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

118th of 140 rated vehicle equipment hire

Job description

Description

  • Location: Puyallup, WA
  • Pay: $91,000 - $97,000 per year DOE, plus bonus opportunity
  • Schedule: Full-Time | Monday-Friday 
  • Work Arrangement: In-office training period, with hybrid work eligibility after successful completion of training and demonstrated proficiency in the role. 
  • Benefits: Medical, Dental, Vision, 401(k), PTO, Shareholder and Annual Bonus Opportunity

Help Build Something Bigger

Northwest Cascade, Home of Honey Bucket, is the largest portable sanitation provider in the West, we serve customers across seven states with more than 700 employees who take pride in doing tough jobs well. We're growing, improving, and building toward our 2030 Vision-and we're looking for leaders who want to grow with us.


We're searching for a Credit & Collections Manager who can balance customer relationships with sound business decisions, lead a high-performing team, and help drive continuous improvement across our credit and collections processes.


This role oversees a multi-state accounts receivable portfolio and partners closely with Operations, Sales, and Accounting teams across Washington, Oregon, California, Utah, Texas, Georgia, and Colorado.


If you're the type of person who enjoys solving problems, improving systems, coaching people, and finding practical solutions that help the business succeed, we'd like to meet you. 


Collections & Accounts Receivable

  • Oversee collection activities and aging management across a multi-state customer portfolio
  • Resolve escalated customer disputes and complex collection issues
  • Monitor key performance indicators, collection effectiveness, and bad debt exposure
  • Ensure accurate account reconciliation and cash application processes
  • Identify opportunities to improve collection efficiency and reduce delinquency trends

Reporting & Process Improvement

  • Analyze aging reports,  collection trends, customer payment behavior, and credit risk exposure across multiple operating locations
  • Provide actionable reporting and recommendations to leadership
  • Identify and implement process improvements that increase efficiency, accuracy, and cash flow
  • Maintain compliance with internal controls and company policies


Requirements

 Experience

  • 5+ years of experience in Credit, Collections, Accounts Receivable, Credit Risk, or related financial operations
  • Previous leadership experience managing or developing employees preferred
  • Experience managing a high-volume, multi-location or multi-state AR portfolio strongly preferred
  • Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred (equivalent experience considered)

Why NW Cascade and Honey Bucket?We believe opportunity should be earned through hard work, accountability, and results.We invest in our employees through:

  • Competitive salary and annual bonus opportunity
  • Career advancement opportunities and promotion from within
  • Tuition reimbursement and lifelong learning programs
  • Employee ownership opportunities for qualifying leaders
  • Comprehensive medical, dental, and vision coverage
  • 401(k) with company match
  • A stable, growing company with operations across seven states and a clear vision for the future


Equal Opportunity Employer

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status


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