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Credit Collections Jobs in Cleveland, OH (NOW HIRING)

trimarkusa

Credit & Collections Manager

Cleveland, OH · Hybrid

The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting * Located in Cleveland, OH * Full-Time * Hybrid The Credit & Collections Manager holds a position of accountability ...

TriMark

Credit & Collections Analyst

Cleveland, OH · On-site

The Credit & Collections Analyst reports to the Credit & Collections Manager * Located in Cleveland, OH * Full-Time * In Office The Credit & Collections Analyst plays a pivotal role in analyzing ...

trimarkusa

Credit & Collections Manager

Cleveland, OH · Hybrid

The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting * Located in Cleveland, OH * Full-Time * Hybrid The Credit & Collections Manager holds a position of accountability ...

Everest Fuel

Credit & Collections Specialist

Cleveland, OH · Hybrid

$21 - $28.25/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining ...

Flexjet

Credit & Collections Specialist

Cleveland, OH · On-site

$21 - $28/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining ...

Olympic Steel

Corporate Credit Manager

Bedford, OH · On-site

This position is responsible for executing credit, collections, and accounts receivable policies and procedures, as well as managing the activities of the credit staff in a defined division/region of ...

Olympic Steel

Corporate Credit Manager

Bedford, OH · On-site

This position is responsible for executing credit, collections, and accounts receivable policies and procedures, as well as managing the activities of the credit staff in a defined division/region of ...

Olympic Steel

Corporate Credit Manager

Bedford, OH · On-site

This position is responsible for executing credit, collections, and accounts receivable policies and procedures, as well as managing the activities of the credit staff in a defined division/region of ...

Marmon

Director - Collections & Recovery

Westlake, OH · Hybrid

Partner with Credit Risk to align underwriting strategy and collections policies with emerging trends. Operational Excellence * Lead early-stage, high-risk, late-stage, and specialty queue operations ...

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How much do credit collections jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for credit collections in Cleveland, OH is $23.81, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.02 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Cleveland, OH?

The most popular types of Credit Collections jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Credit Collections jobs?

Cities near Cleveland, OH with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Cleveland, OH as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $49,519 per year, or $23.8 per hour.

Credit & Collections Analyst

trimarkusa

Cleveland, OH

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

Why you’ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

  • The Credit & Collections Analyst reports to the Credit & Collections Manager
  • Located in Cleveland, OH
  • Full-Time
  • In Office

The Credit & Collections Analyst plays a pivotal role in analyzing customer financial conditions, determining credit lines, and addressing accounts receivable issues. This role involves collaborating with internal teams, making informed credit decisions, and continuously improving departmental policies and procedures.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Credit Analysis:

  • Analyze credit data and financial statements to assess the risk of extending credit to customers.
  • Exercise sound judgment in risk assessment decisions, including terms, credit limits, and payment plans, based on credit reporting, trade references, and customer history.

Contract Management:

  • Track accounts receivable portions of contracts and ensure compliance with credit requirements and payment schedules.
  • Facilitate and assess amendments to credit limits and terms for existing customers.

Communication and Coordination:

  • Liaise with Sales staff, Project Managers, Sales Managers, Senior Management, and Credit Manager to communicate credit-related information.
  • Act as a liaison between various departments to ensure adherence to credit policies and approvals.

Receivables Management:

  • Apply payments to customer accounts accurately and in a timely manner.
  • Address customer complaints and verify financial and credit transactions through research and effective communication.

Documentation and Reporting:

  • Ensure timely and accurate filing and release of UCCs.
  • Prepare and distribute accounts receivable aging reports to Sales staff and Credit Manager.

Professional Development:

  • Attend NACM meetings as requested.
  • Continuously enhance knowledge and skills related to credit, accounting, and economic principles.

Customer Service and Resolution:

  • Provide excellent customer service with a sales-minded attitude.
  • Effectively assess, negotiate, and follow up on credit issues to resolution.

COMPETENCIES:

  • Advanced proficiency in MS Office suite and operating systems.
  • Strong business acumen, particularly in Accounting and Credit.
  • Proficient in interpreting credit reports and analyzing financial data.
  • Excellent interpersonal and communication skills.
  • Strong interpersonal skills and a customer-centric approach.
  • Ability to work independently, manage a heavy workload, and maintain a positive attitude
  • Detail-oriented with excellent organizational skills.

QUALIFICATIONS & EXPERIENCE:

  • 2 – 4 years of professional experience, or equivalent Military or practical experience.
  • NACM certified.
  • Clean credit background.
  • Completion of Fair Credit Practices training.
  • Experience in foodservice sales or distribution.
  • Corporate contract sales experience.
  • Ability to successfully pass a background check post offer acceptance.

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