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Credit Collections Jobs in Utah (NOW HIRING)

Robert Half

Collections Specialist

Salt Lake City, UT · On-site

$23.75 - $27.50/hr

We are looking for a Collections Specialist to support account resolution efforts for a long-term ... The ideal candidate brings practical experience in credit and billing follow-up, strong attention ...

New

OneMain Financial

Collections Specialist

Salt Lake City, UT · On-site

$18 - $24.25/hr

This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels ...

Brex

Servicing Collections Associate

Salt Lake City, UT

$45K - $57K/yr

We own credit, fraud, money movement, and payments, protecting our customers and our company. From ... Collections function. You will be responsible for managing B2B stakeholders with an emphasis on ...

CardWorks

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer ... The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending ...

AppleOne

Collections

Salt Lake City, UT

Job Summary We are seeking a Collections professional for a temp-to-hire opportunity in Salt Lake City, UT within the banking and consumer lending industry. This role is ideal for someone with 1 to 2 ...

Brex

Servicing Collections Associate

Salt Lake City, UT · On-site

$45K - $57K/yr

We own credit, fraud, money movement, and payments, protecting our customers and our company. From ... Collections function. You will be responsible for managing B2B stakeholders with an emphasis on ...

MM International

Collections Analyst

Draper, UT · On-site

$22/hr

... credit cards * A degree in Accounting, Finance, or Operations Management is a plus. MUST HAVE * 1 ... collections experience, preferably in ecommerce, payments, financial services, or a similar ...

Staffingine LLC

Collections Analyst

Draper, UT · On-site

Collections Analyst Job Location: Draper, UT Job Type: Contract * 1-2+ years of direct collections ... and credit cards * A degree in Accounting, Finance, or Operations Management is a plus. Hiring ...

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Credit Collections information

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How much do credit collections jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for credit collections in Utah is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.38 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Can you make good money in credit collections?

Credit collections professionals can earn a competitive salary, often supplemented by commissions or bonuses based on recovery rates. Earnings vary depending on experience, location, and the size of the portfolio managed, with some collectors earning above average wages in the industry.

What qualifications do I need to be a credit collections specialist?

To become a credit collections specialist, a high school diploma or equivalent is typically required, with some employers preferring post-secondary education or relevant experience. Strong communication, negotiation skills, and familiarity with debt collection software or customer management systems are important. Certifications such as the Certified Collections Professional (CCP) can enhance job prospects.

What are the most commonly searched types of Credit Collections jobs in Utah?

The most popular types of Credit Collections jobs in Utah are:

What cities in Utah are hiring for Credit Collections jobs?

Cities in Utah with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Utah as of August 2026, with employment types broken down into 1% Internship, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,483 per year, or $22.3 per hour.

Divisional Credit Manager

CHRISTENSEN INC

Salt Lake City, UT • On-site

$75K - $90K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

SCOPE:
The Division Credit & Collections Manager (Process and Responsibility Manager, NOT people) will be responsible for a the collections for a division of the Christensen Company. This position is responsible for collections of outstanding accounts receivable dollars from the client base and all other aspects of collections, reducing accounts receivable delinquency. This position reports to the Corporate Credit & Collections Manager. The Credit & Collections Manager will collaborate closely with the following teams: Sales, Accounting, Finance, and Operations.
SIGNIFICANT ACTIVITIES & DELIVERABLES
  • Utilizes computerized accounting software programs (DM2, Salesforce, Sharepoint, Excel, Word) to perform duties and responsibilities
  • Processes customer credit cards when the customer calls in to make payments over the phone
  • Oversees customer accounts for details on non-payments, delayed payments, accounts receivable write-offs.
  • Investigates and resolves customer queries
  • Researches and resolve payment discrepancies
  • Communicates with customers via phone, email, and mail
  • Organizes and maintains up to date financial records
  • Operates office equipment including personal computer, copies, fax machines and phones
  • Monitor customers on hold or over their credit limit and release orders for these customers as necessary
  • Complete credit reference requests
  • Verify and sign lien releases
  • Setup new accounts or modify/close existing accounts as necessary
  • Submit credit apps or W-9 forms to customers as necessary
  • Send out invoices to customers that have requested them
  • Submit customers to NACM for collections as necessary and write off balances deemed uncollectible
  • Update and submit weekly aging and problem customer report to Accounting and Credit Managers
  • Full monthly reporting and status updates on the open AR
  • Track, document, and report on metrics and KPI's for all areas of responsibility
  • Meet target metrics on a monthly basis
  • Read, understand, and interpret financial statements to make credit decisions
  • Calculate, understand, and use relevant financial ratios to make credit decisions
  • Process new credit applications ensuring the process is followed, and submit for credit review
  • Credit line increases for existing customers
  • Pull credit agency reports through Experian/D&B reports for new and existing Fleetcard customers and understand how to read and interpret the reports for credit decisioning
  • Analyze credit reports for determination of credit terms and line extension
  • Handle all NSF EFTs by shutting off customers cards, and contacting the customer for payment
  • Keep track of payment plans with customers
  • Submit customer accounts to collection agency when necessary
  • Writing SOPs for job duties when necessary and help in improving current processes
  • Be able to travel approximately 25% as needed
  • Other duties as assigned

LEADERSHIP & TEAM REACH
  • Understand and live our Core Values
  • Work as a part of the Commercial team, ensuring internal and external customer needs are handled at all times with an emphasis in customer service
  • Remain open to restructuring as the demands of the business unit and company change

SKILLS & QUALIFICATIONS
  • Bachelors degree in Accounting, Business, or related field discipline
  • 4+ years credit and collection experience preferred
  • Excellent computer skills. Must have excellent Excel skills and willing to increase proficiency.
  • Excellent communication skills both verbal and written.
  • Customer service oriented
  • Experience with NACM and/or NACM certification helpful but not required
  • Basic understanding of credit risk and cash flow
  • Ability to make independent credit decisions with limited supervision
  • Ability to make recommendations and interact with all levels of management and customers
  • Build professional relationships with business partners, customers, and all levels of management
  • Ability to establish priorities, work independently, and achieve objectives
  • Strong data, system, and computer skills with proficiency in Microsoft Office specifically Excel
  • Effective verbal and written communication skills
  • Excellent customer service/relations skills
  • Proven multi-tasking skills and ability to work well in a team environment
  • Bilingual-Preferred Spanish speaking abilities
  • Highly organized with outstanding written and verbal communication skills
  • Able to multi-task in a fast-paced environment while adhering to strict deadlines

PHYSICAL & MENTAL DEMANDS
  • Operates in a professional office environment.
  • Regularly required to stand, walk, sit for long periods of times, talk, and hear.
  • Repeating motions that may include the wrists, hands and/or fingers, with the ability to reach with hands and arms.
  • This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

COMPANY OFFERED BENEFITS
  • As Christensen continues to fuel exponential growth, we pursue to offer a diverse portfolio of benefits coupled with our compensation and bonus incentive programs. A few elements of our benefit programs include:
  • Health Insurance Benefits:
    • Medical, Dental, Vision, plus Ancillary Plans.
    • Flexible Spending Accounts for Health and Dependent Care, and Health Savings Accounts.
    • Company provided long term disability and up to $50,000 of life insurance.
  • 401(k) plan with a generous company contribution.
  • Paid time off in addition to 7 company paid holidays.
  • Parental Leave Program.
  • Employee Assistance Program.
  • Employee Recognition Program.
  • Employee Referral Bonus Program.

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