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Credit Collections Jobs in Orem, UT (NOW HIRING)

Cyprus Credit Union

Collections Officer 1

Midvale, UT · On-site

$19.56/hr

The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded ... As a Collections Officer, you will earn a competitive pay depending on your experience and ...

CardWorks

Collections Specialist I

South Jordan, UT

$17.75 - $23.75/hr

We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer ... The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending ...

CardWorks

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer ... The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending ...

MM International

Collections Analyst

Draper, UT · Remote

$21/hr

Collections Analyst, Associate Location: Remote Duration: 6-Month Contract (with potential ... Knowledge of ACH, payment processing, digital wallets, credit cards, or other payment methods is a ...

TriOptus LLC

Collections Analyst

Draper, UT · On-site

Collections Analyst Location: Draper, UT Hybrid Duration: Contract to Hire * As part of Client ... virtual and credit cards * A degree in Accounting, Finance, or Operations Management is a plus.

MM International

Collections Analyst

Draper, UT · On-site

$22/hr

... credit cards * A degree in Accounting, Finance, or Operations Management is a plus. MUST HAVE * 1 ... collections experience, preferably in ecommerce, payments, financial services, or a similar ...

Staffingine LLC

Collections Analyst

Draper, UT · On-site

Collections Analyst Job Location: Draper, UT Job Type: Contract * 1-2+ years of direct collections ... and credit cards * A degree in Accounting, Finance, or Operations Management is a plus. Hiring ...

Clicklease

Senior Collections Specialist

Draper, UT · On-site

$50K - $100K/yr

Recovery Collections Senior Portfolio Specialist Interested in owning your portfolio and unlocking unlimited earning potential? Do you see collections as a profession and enjoy solving complex ...

Safe Streets USA LLC

Collections Specialist

Lehi, UT

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

SafeStreets

Collections Specialist

Lehi, UT · On-site

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

LendingClub Bank

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Have 1+ year of collections and/or sales experience * Contribute to a positive team environment by actively engaging with your peers and leaders while having a willingness to continuously improve ...

Lendingclub Corporation

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Have 1+ year of collections and/or sales experience * Contribute to a positive team environment by actively engaging with your peers and leaders while having a willingness to continuously improve ...

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · On-site

$17.25 - $23.25/hr

Collections Analyst, Assoc Location: Draper, UT, 84020 Duration: 6 Months Job Type: Temporary ... credit cards * A degree in Accounting, Finance, or Operations Management is a plus TekWissen ® ...

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · Hybrid

$17.25 - $23.25/hr

Collections Analyst, Assoc Location: Draper, UT, 84020 Duration: 6 Months Job Type: Temporary ... and credit cards * A degree in Accounting, Finance, or Operations Management is a plus TekWissen ...

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All JobsCredit Collections JobsCredit Collections Jobs in Orem, UT

Credit Collections information

See Orem, UT salary details

$12

$21

$30

How much do credit collections jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for credit collections in Orem, UT is $21.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $24.23 per hour, depending on experience, location, and employer.

Can you make good money in credit collections?

Credit collections professionals can earn a competitive salary, often supplemented by commissions or bonuses based on recovery rates. Earnings vary depending on experience, location, and the size of the portfolio managed, with some collectors earning above average wages in the industry.

What qualifications do I need to be a credit collections specialist?

To become a credit collections specialist, a high school diploma or equivalent is typically required, with some employers preferring post-secondary education or relevant experience. Strong communication, negotiation skills, and familiarity with debt collection software or customer management systems are important. Certifications such as the Certified Collections Professional (CCP) can enhance job prospects.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What cities near Orem, UT are hiring for Credit Collections jobs? Cities near Orem, UT with the most Credit Collections job openings:
Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Orem, UT as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,389 per year, or $21.3 per hour.

Collections Officer 1

Cyprus Credit Union

Midvale, UT • On-site

$19.56/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Cyprus Credit Union rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

We are hiring a Collections Officer. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on!
The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay, and comprehensive benefits, provide opportunities for employee advancement, share resources for career development, and encourage a work-hard/play-hard lifestyle. Additionally, we value diversity, volunteering for our communities and taking steps to do our part in reducing our carbon footprint.
As a Collections Officer, you will earn a competitive pay depending on your experience and qualifications with the opportunity for bonuses and incentives. Pay increase for English/Spanish speaking. We also offer both our part-time and full-time member services employees the following comprehensive benefits:
  • Health, dental, life, and vison insurance plans
  • 401k and retirement savings plan
  • 12 paid holidays
  • Paid day off for your birthday
  • PTO that will start accumulating on day one
  • Earn additional PTO when you volunteer in the community
  • Competitive tuition reimbursement

Due to our "Most loved" atmosphere, Cyprus Credit Union was named one of the BEST credit unions to work for from 2020 to 2025!
Here at Cyprus we value the success and rewards that come as we learn and grow together! Through our "career pathing "programs we offer continuous trainings that can provide you with opportunities in advancement. If this sounds like something you have been waiting for, don't hesitate apply now to start your future with Cyprus!
A DAY IN THE LIFE AS A COLLECTIONS OFFICER
This position is responsible for performing collection activities associated with various delinquent member accounts, including Visa credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Reviews delinquent accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts. Ensures that the Credit Union's professional image is maintained. This Position will be responsible for Performing the following duties:
  • Receives delinquency reports from the computer system and verifies the status of the loans.
  • Follows up on delinquent accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem. Discusses possible financial arrangements, informs members of potential legal actions, and suggests financial counseling to arrive at suitable payment arrangements. Continues to collect until loan becomes a write-off, bankruptcy, or attorney account. Makes early contact with members and co-makers to collect and keep them informed of loan status. Makes effective use of collection tools including daily suspense and delinquent loan activity reports.
  • Utilizes effective human relations skills and various forms of persuasion to present a positive Credit Union image in an already negative situation. Calms irate members and answers member questions and complaints relevant to Department functions. Determines reasons for delinquencies and works toward permanent solutions. Minimizes losses by early actions.
  • Posts approved extensions and notifies member of new due date by mail.
  • Monitors loans to ensure members have adequate insurance coverage to protect collateral and the Credit Union's interests.
  • Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer.
  • Keeps accurate and up-to-date activity reports on late, potentially late, and delinquent loans.
  • Recommends possible charge-offs. Researches and prepares the Write-off Summary Sheet.
  • Maintains member confidentiality.

Education
  • High school graduate or equivalent.

Required Knowledge
  • Knowledge of collection procedures and related laws and regulations.
  • Understanding of Credit Union loan products and policies.

Experience Required
  • Previous collection experience with full-service financial institution helpful.

Skills/Abilities
  • Accuracy and thoroughness in work.
  • Excellent communication, telephone, and public relations skills.
  • Ability to work well independently
  • Ability to work well in stressful situations.

BANKING WORK SCHEDULE FOR A COLLECTIONS OFFICER 1
This full-time Collections Officer 1 position in member services has a shift of: Monday-Friday from 8:30 AM - 5:30 PM, with rotating late-shifts from 10:00 AM - 7:00 PM. This position also requires rotating Saturdays from 9:00 AM - 3:00 PM.
READY TO JOIN OUR EXCEPTIONAL BANKING TEAM? If you feel that you would be right for this member services position, please fill out our initial 3-minute, mobile-friendly application.

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