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Credit Collections Jobs in Indiana (NOW HIRING)

Allegion

Credit & Collections Analyst

Carmel, IN · On-site

Credit & Collections Analyst-US Remote Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa ...

Allegion

Credit & Collections Analyst

Carmel, IN · On-site

Credit & Collections Analyst-US Remote Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa ...

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All JobsCredit Collections JobsCredit Collections Jobs in Indiana

Credit Collections information

See Indiana salary details

$14

$23

$32

How much do credit collections jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for credit collections in Indiana is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.54 per hour, depending on experience, location, and employer.

Can you make good money in credit collections?

Credit collections professionals can earn a competitive salary, often supplemented by commissions or bonuses based on recovery rates. Earnings vary depending on experience, location, and the size of the portfolio managed, with some collectors earning above average wages in the industry.

What qualifications do I need to be a credit collections specialist?

To become a credit collections specialist, a high school diploma or equivalent is typically required, with some employers preferring post-secondary education or relevant experience. Strong communication, negotiation skills, and familiarity with debt collection software or customer management systems are important. Certifications such as the Certified Collections Professional (CCP) can enhance job prospects.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What are the most commonly searched types of Credit Collections jobs in Indiana? The most popular types of Credit Collections jobs in Indiana are:
What cities in Indiana are hiring for Credit Collections jobs? Cities in Indiana with the most Credit Collections job openings:
Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Indiana as of August 2026, with employment types broken down into 1% Internship, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,586 per year, or $23.4 per hour.

Credit/Collections Supervisor/Manager

Robert Half

Jeffersonville, IN • On-site

$115K - $125K/yr

Full-time

Posted 21 days ago

Job description

We are looking for an experienced Credit/Collections Supervisor/Manager to lead credit, collections, and treasury activities in Jeffersonville, Indiana. This role will guide a high-performing team, strengthen cash flow performance, and support sound financial decision-making across the business. The ideal candidate brings strong commercial credit expertise, a process-improvement mindset, and the ability to partner effectively with internal teams and banking contacts.
Responsibilities:
• Direct the daily work of the credit, collections, and treasury staff, including recruiting team members, developing talent, and managing performance expectations.
• Guide accounts receivable operations to reduce overdue balances, accelerate collections, and improve cash conversion through streamlined workflows and automation.
• Work closely with sales, customer service, and finance partners to address invoice issues, resolve disputes, and improve collection outcomes.
• Oversee day-to-day treasury activity by tracking cash movement, reviewing liquidity needs, and ensuring timely visibility into inflows and outflows.
• Build and maintain productive relationships with banking partners while supporting electronic banking tools and related treasury capabilities.
• Prepare cash forecasts, financial analyses, and management reports that support planning, liquidity oversight, and executive decision-making.
• Assess external financial conditions and help evaluate funding requirements, capital needs, and broader financing considerations.
• Improve working capital performance and help reduce borrowing costs by applying effective cash management and credit strategies.
• Review customer creditworthiness for new and existing accounts, using risk analysis to support sound credit decisions and ongoing account monitoring.
• Establish and refine internal controls, operating procedures, and continuous improvement initiatives that protect company assets and increase efficiency.• 7+ years of experience in commercial credit, collections, treasury, or a related finance leadership role.
• Demonstrated success leading teams, including hiring, coaching, and performance management responsibilities.
• Strong knowledge of accounts receivable processes, commercial collections practices, and credit risk evaluation.
• Experience creating cash flow forecasts, financial models, and reporting used for business planning and liquidity management.
• Familiarity with treasury operations, banking relationships, and electronic banking platforms.
• Ability to partner across departments to resolve billing challenges and improve collection effectiveness.
• Strong analytical skills with experience identifying process improvements, strengthening controls, and increasing automation.
• Proficiency in finance operations related to AR and working knowledge of AP impacts on cash flow.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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