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Credit Collections Jobs in Indiana (NOW HIRING)

calumet

A/R Manager

Indianapolis, IN

The position reports to the company Director, Credit and Collections. KEY OBJECTIVES AND RESPONSIBILITIES: * This role is responsible for ensuring the prompt collection of the accounts receivable of ...

OneMain Financial

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

An in-depth understanding of collections and negotiation skills * Strong negotiation skills to ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

OneMain Financial

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

An in-depth understanding of collections and negotiation skills * Strong negotiation skills to ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

CertaSite

Collections Specialist

Zionsville, IN · On-site +1

$18 - $24.25/hr

Collections Specialist Who are we? CertaSite is a fast-growing fire and life safety company. Fire ... the phone via credit card • Sending emails to customers • Directing customers to in house ...

Tire Rack

Sr. Credit Representative

South Bend, IN · On-site

$22 - $26/hr

Sr. Credit Representative Location: Tire Rack - South Bend, IN Employment Type: Full-Time, Non ... This position is ideal for a detail-oriented professional with strong collections experience who ...

ALOIS LLC

Collections Specialist

Williams Creek, IN · On-site

$41K/mo

Job Title : Collections Specialist Locations : Indianapolis, IN 46240 Duration : Full-Time ... or credit environment. Familiarity with debt collection laws, regulations, and compliance ...

Calumet, Inc.

A/R Manager

Indianapolis, IN · On-site

$70 - $100/hr

The position reports to thecompany Director, Credit and Collections. KEY OBJECTIVES AND RESPONSIBILITIES: * This role is responsible for ensuring the prompt collection of the accounts receivable of ...

Rent-A-Center

Assistant Manager - Credit

Kokomo, IN · On-site

$16.15 - $19/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

BestWay Rent To Own

Credit Manager

Jeffersonville, IN · On-site

Credit Manager At Bestway, our Credit Managers play a pivotal role in our vision to enhance the ... collections. * Be responsible for maintaining, organizing, protecting, and storing products in ...

Rent-A-Center

Assistant Manager - Credit

Indianapolis, IN · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

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Showing results 21-40

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How much do credit collections jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for credit collections in Indiana is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.54 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Indiana?

The most popular types of Credit Collections jobs in Indiana are:

What cities in Indiana are hiring for Credit Collections jobs?

Cities in Indiana with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Indiana as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 89% In-person, 2% Hybrid, and 9% Remote job distribution, with an average salary of $48,586 per year, or $23.4 per hour.

A/R Manager

Indianapolis, IN

calumet
See more jobs at calumetexternal

Full-time

Posted 20 days ago

Job description

PURPOSE:

The Accounts Receivable Manager - Collections is responsible for ensuring prompt payment, collections and reconciliation of accounts receivable balances from the Company’s customers for the assigned business segment(s). This position requires very close collaboration with other corporate business units, predominately Sales, Claims, Customer Service and Cash Application, and is responsible for training, coaching, and overseeing the collection and account receivable reconciliation efforts of assigned Account Receivable Rep(s). The position reports to the company Director, Credit and Collections. 

KEY OBJECTIVES AND RESPONSIBILITIES:

  • This role is responsible for ensuring the prompt collection of the accounts receivable of the assigned business segment and includes high balance, national retail customers.
  • For the assigned business segment, directly manage and oversee the collection of delinquent accounts receivable and facilitate the reconciliation of account discrepancies, deductions and claims through concise communication with subordinates, Customers, Customer Claims, Sales, Customer Service, other functional areas.
  • Facilitate the timely research, tracking, validation and overall resolution of national account deductions, disputes and claims.
  • Train and guide the collection and customer account management efforts of the assigned Accounts Receivable Rep(s).
  • This is a ‘working’ manager position that will require the candidate to directly work an assigned group of customers while managing efforts of the manager’s direct report(s).
  • Assess credit risk via trade monitoring services, customer pay habits and market data. 
  • Identify and report on credit risk through customer pay habits, market data & industry trade monitoring services and reviewing customer financial statements.
  • Recommend payment terms and credit line revisions to the department Director.
  • Initiate and approve refund of customer credit balances.
  • Approve allowance of unearned discounts and uncollectible deductions.
  • Contribute to the departments SOX compliance initiatives and fulfillment of audit requests.
  • Contribute to the departments continuous improvement efforts.
  • Credit approval of new orders.
  • Periodic and timely reporting on assigned collection schedules and customers.
  • Process audit requests.
  • Additional duties and projects as assigned.

REQUIRED EDUCATION/EXPERIENCES:

  •  Bachelor’s degree in Accounting, Finance or Business Management or relevant work experience in lieu of degree
  •  Minimum of five years’ collections experience with 3 years serving as a collections manager or supervisor

PREFERRED EDUCATION/EXPERIENCES:

  • SAP experience is preferred

COMPETENCIES:

  • Customer Orientation – Strong customer service aptitude with experience supervising accounts receivables collections and customer account reconciliations
  • Communication – Must possess excellent organizational and communication skills and must be highly process driven
  • Leadership – Must exhibit leadership qualities, be self-motivated and approach the work with commitment and a sense of urgency
  • Attention to Detail – Laser like attention to detail while maintaining focus on the bigger picture
  • Initiative – Takes ownership of the position and is driven to meet goals and targets with minimal oversight from the position’s manager
  • Collaboration – Must possess a high quality of character to effectively interact respectfully and collaboratively with many various internal and external stakeholders
  • Advanced Excel Skills
  • Functional / Technical Skills – Experience reviewing financial statements & financial rations is beneficial
  • Credit / Collections Expertise - Experience with international customers collections, letters of credit, guarantees and credit insurance is beneficial
  • Demonstration of Calumet Values – Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence

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