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Credit Collections Jobs in Rhode Island (NOW HIRING)

Dupuis Energy

Be Seen First

Credit and Collections Specialist

Pawtucket, RI · On-site

$24 - $32/hr

Position Summary The Credit and Collections Specialist is responsible for managing customer accounts to ensure timely payment of outstanding invoices while maintaining positive customer relationships.

First American

Collections Specialist (Remote)

Carolina, RI · Remote

$20.34 - $27.12/hr

Responsibilities include providing customer service regarding collections issues, process customer payments, process and review account adjustments, and help resolve client discrepancies. WHAT YOU'LL ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens ... which may include initial credit, motor vehicle record, public record, prior employment ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business ... which may include initial credit, motor vehicle record, public record, prior employment ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

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All JobsCredit Collections JobsCredit Collections Jobs in Rhode Island

Credit Collections information

See Rhode Island salary details

$14

$24

$33

How much do credit collections jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for credit collections in Rhode Island is $24.04, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $27.31 per hour, depending on experience, location, and employer.

Can you make good money in credit collections?

Credit collections professionals can earn a competitive salary, often supplemented by commissions or bonuses based on recovery rates. Earnings vary depending on experience, location, and the size of the portfolio managed, with some collectors earning above average wages in the industry.

What qualifications do I need to be a credit collections specialist?

To become a credit collections specialist, a high school diploma or equivalent is typically required, with some employers preferring post-secondary education or relevant experience. Strong communication, negotiation skills, and familiarity with debt collection software or customer management systems are important. Certifications such as the Certified Collections Professional (CCP) can enhance job prospects.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the most commonly searched types of Credit Collections jobs in Rhode Island?

The most popular types of Credit Collections jobs in Rhode Island are:

What cities in Rhode Island are hiring for Credit Collections jobs?

Cities in Rhode Island with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Rhode Island as of August 2026, with employment types broken down into 6% As Needed, 82% Full Time, 6% Part Time, and 6% Temporary. Highlights an 68% In-person, 13% Hybrid, and 19% Remote job distribution, with an average salary of $50,003 per year, or $24 per hour.

Credit and Collections Specialist

Dupuis Energy

Pawtucket, RI • On-site

$24 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

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Job description

Position Summary

The Credit and Collections Specialist is responsible for managing customer accounts to ensure timely payment of outstanding invoices while maintaining positive customer relationships. This role evaluates customer creditworthiness, monitors accounts receivable, resolves billing issues, and works collaboratively with internal departments to minimize financial risk and improve cash flow.

Responsibilities

Responsibilities include but are not limited to:

  • Monitor customer accounts to ensure timely payment of invoices.
  • Contact customers regarding overdue balances by phone, email, and written correspondence.
  • Negotiate payment arrangements while maintaining positive customer relationships.
  • Establish and recommend appropriate credit limits based on financial analysis and payment history.
  • Investigate and resolve invoice discrepancies, billing issues, and payment disputes.
  • Maintain accurate electronic records of collection activities, payment commitments, and customer communications.
  • Prepare aging reports and provide updates on delinquent accounts to management.
  • Collaborate with Sales, Customer Service, and Accounting to resolve account issues.
  • Recommend accounts for collection agencies or legal action when appropriate.
  • Process credit holds and releases according to company policies.
  • Ensure compliance with company procedures and applicable collection regulations.

Qualifications

  • Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
  • Minimum of 2 years of experience in credit, collections, accounts receivable, or a related financial role.
  • Strong understanding of credit analysis and accounts receivable processes.
  • Proficiency with Microsoft Office, especially Excel.
  • Excellent verbal and written communication skills.
  • Strong negotiation and conflict-resolution abilities.
  • High level of accuracy, organization, and attention to detail.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Preferred Skills

  • Familiarity with the Fair Debt Collection Practices Act (FDCPA) and other applicable regulations.
  • Strong analytical and problem-solving skills.
  • Customer-focused mindset with the ability to maintain professional relationships while collecting outstanding balances.

Physical Requirements

  • Ability to sit and work at a computer for extended periods.
  • Occasional lifting of office materials up to 20 pounds.

Work Environment

This position is office-based. Standard business hours apply, with occasional overtime during month-end or year-end close.

Performance Measures

  • Collection rate and aging performance
  • Reduction in past-due receivables
  • Accuracy of account records
  • Customer satisfaction and issue resolution
  • Compliance with company credit policies