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Credit Collections Jobs in Rhode Island (NOW HIRING)

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens ... which may include initial credit, motor vehicle record, public record, prior employment ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business ... which may include initial credit, motor vehicle record, public record, prior employment ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

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Credit Collections information

See Rhode Island salary details

$14

$24

$33

How much do credit collections jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for credit collections in Rhode Island is $24.04, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $27.31 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Rhode Island?

The most popular types of Credit Collections jobs in Rhode Island are:

What cities in Rhode Island are hiring for Credit Collections jobs?

Cities in Rhode Island with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Rhode Island as of August 2026, with employment types broken down into 6% As Needed, 82% Full Time, 6% Part Time, and 6% Temporary. Highlights an 68% In-person, 13% Hybrid, and 19% Remote job distribution, with an average salary of $50,003 per year, or $24 per hour.

Credit and Collections Specialist

Taco Family of Companies

Cranston, RI • Hybrid

$21.25 - $28.25/hr

Full-time

Re-posted 20 days ago

Job description

Employment Type: Regular Full Time Hourly 

Shift: 1st Shift

Work Status: Hybrid

Position Summary

The Credit and Collections Specialist is responsible for monitoring accounts receivable aging reports, identifying overdue accounts, and proactively contacting customers to secure payments.  This role supports the credit application and credit limit review process and provides coverage for the cash application process. 

Measures of success:

  • Accurate and timely communications with customers on overdue accounts
  • Maintain targeted levels of aged accounts receivable
  • Successful relationships and coordination with departments outside of Finance
  • Maintain accurate and organized files and records

Responsibilities 

Responsibilities include but are not limited to:

  • Monitoring accounts receivable aging reports, identifying overdue accounts, and proactively contacting customers to secure payments
  • Maintains accurate records of all customer communications and payment arrangements
  • Investigate and research payment discrepancies to resolve overdue invoices
  • Supports the new customer set-up process and assesses credit limits as assigned
  • Performs as a back-up for the Accounts Receivable Specialist
  • Handles incoming calls and emails
  • Provides administrative support

Qualifications

Required:

  • High School Diploma or equivalent
  • 5+ years of accounts receivable and collections experience
  • Proficient in financial software or accounting systems
  • Attention to detail, commitment to accuracy and demonstrated organizational skills in a high-volume environment
  • Excellent teamwork and communication skills with the ability to collaborate internally and externally to resolve discrepancies

Preferred:

  • Associate Degree in Accounting
  • Experience in manufacturing industry
  • Intermediate or advanced-level Excel knowledge, including pivot tables and formulas
  • Knowledge of Enterprise Resource Planning (ERP) systems

Work Environment:

This position works primarily in an office environment using computers and technology.  Verbal and auditory capability are required. Occasional exposure in production plant where large equipment and noise are prevalent.  Safety gear is required in these areas.

This position may work from home up to 2X/week if performance is in good standing.  The hybrid schedule may begin once the Supervisor, Accounts Payable has approved the appropriate level of job knowledge and performance.

Management:

This position has no direct reports.

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