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Credit Collections Jobs in Cranston, RI (NOW HIRING)

Dupuis Energy

Be Seen First

Credit and Collections Specialist

Pawtucket, RI · On-site

$24 - $32/hr

Position Summary The Credit and Collections Specialist is responsible for managing customer accounts to ensure timely payment of outstanding invoices while maintaining positive customer relationships.

First American

Collections Specialist (Remote)

Carolina, RI · Remote

$20.34 - $27.12/hr

Responsibilities include providing customer service regarding collections issues, process customer payments, process and review account adjustments, and help resolve client discrepancies. WHAT YOU'LL ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens ... which may include initial credit, motor vehicle record, public record, prior employment ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business ... which may include initial credit, motor vehicle record, public record, prior employment ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

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All JobsCredit Collections JobsCredit Collections Jobs in Cranston, RI

Credit Collections information

See Cranston, RI salary details

$14

$24

$33

How much do credit collections jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for credit collections in Cranston, RI is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.26 per hour, depending on experience, location, and employer.

Can you make good money in credit collections?

Credit collections professionals can earn a competitive salary, often supplemented by commissions or bonuses based on recovery rates. Earnings vary depending on experience, location, and the size of the portfolio managed, with some collectors earning above average wages in the industry.

What qualifications do I need to be a credit collections specialist?

To become a credit collections specialist, a high school diploma or equivalent is typically required, with some employers preferring post-secondary education or relevant experience. Strong communication, negotiation skills, and familiarity with debt collection software or customer management systems are important. Certifications such as the Certified Collections Professional (CCP) can enhance job prospects.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What cities near Cranston, RI are hiring for Credit Collections jobs? Cities near Cranston, RI with the most Credit Collections job openings:
Credit Collections jobs near you

Credit & Collections Generalist

Igus Bearings Inc

Rumford, RI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

GENERAL DESCRIPTION

This position is responsible for commercial collections of outstanding accounts receivable dollars from the customers and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.

RESPONSIBILITIES

  • Reviewing open accounts for B2B past due accounts
  • Analyze pertinent documents to determine the best course of action and validate amounts due
  • Making outbound collection calls and email communication to resolve past due accounts
  • Audit incoming payment transactions to direct/confirm to the accounting department for proper application
  • Act as liaison with customers and organizational departments to resolve billing concerns that are both satisfactory to igus and continued relationships with customers.
  • Identify issues attributing to account delinquency and elevate to resolution
  • Running Credit Reports and updating lines of credits as needed
  • Email notices/ demands to customers to encourage payment of delinquent accounts
  • Perform other office, clerical, and administrative duties as assigned
  • Identifying accounts for Third Party Collection Placement

REQUIREMENTS

  • The ideal candidate for this position will have a minimum of 2-4 years of Commercial collections experience
  • Strong communication and problem-solving skills required
  • Ability to work independently and to adapt to a fast-changing environment
  • Proficiency in Microsoft Office including Excel, Word and Access
  • Clear and concise written /oral communication skills
  • Good telephone communication techniques and ability to be on the telephone for extended periods of time
  • Ability to meet goals and deadlines in a fast paced, goal driven environment
  • Proficient Excel and typing skills
  • Commercial Bankruptcy Experience a plus

BENEFITS

  • Competitive base salary with ongoing growth opportunities
  • Complete benefits package:
    • Co. paid HSA medical plan
    • Co. paid Dental
    • Co. paid Life
    • Supplemental Life Insurance
    • Vision Insurance
    • Short and Long Term Disability Insurance
    • Retirement with Company contributions
  • 20 Paid Time Off days per year, plus 9 holidays
  • Subsidized lunch on-site


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