Credit Collections Representative
We are a leading wholesale beauty supply distributor located in Suffolk County seeking a Credit Collections Representative with strong communication, organization, and customer service skills to join our busy Collections Department.
Job Summary:
The Credit Collections Representative is responsible for collecting delinquent accounts, reviewing account activity, supporting the credit application process, and maintaining accurate records of account status and follow-up activity.
Education and Experience:
High school diploma or equivalent is required.
Related experience in accounts receivable/collections is highly preferred.
Duties/Responsibilities:
Requests and pursues payment on delinquent accounts via communication with account holder.
· Follows established guidelines to review and update account status.
· Maintains logs of payment promises and pertinent account details as well as schedules follow-up communication with account holder.
· Processes credit applications and collects further information as needed.
· Reviews credit references by independently validating references provided by the applicant or by using a credit reporting service.
· Prepares recommendations for increasing or decreasing credit limits based on account holder’s payment history.
· Determines, based on established credit guidelines, the credit limit to be approved.
· Consults with credit manager or other appropriate personnel when client credit requests exceed established guidelines.
· Monitors accounts receivable and cash receipt reports.
· Performs any other related duties, as required.
Other Required Skills/Abilities:
· Excellent organizational skills and attention to detail.
· Excellent written and verbal communication skills.
· Ability to communicate with account holders in a courteous manner.
· Proficient in Microsoft Office Suite or similar software.
· Must be proficient in typing, sending emails, and responding in a timely manner.
Hourly Rate of Pay:
· $22- $25 per hour.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Physical Setting:
Company Description
The Burmax Company has been serving the Professional Beauty Industry since 1948, catering to wholesale beauty supply distributors and beauty schools. This family-owned and operated company has grown from a small office in New York City to our current 115,000 square foot State-of-the-Art facility in Holtsville, New York. We are one of the leading manufacturers, importers and distributors of professional beauty and spa supplies.
Burmax offers over 9,000 different items from the top brands in the industry. With our vast array of products, we provide our customers with an easy, one-stop shopping experience. Whether you are looking for everyday supplies, student kits or the latest new products, Burmax can quickly provide you with everything you need.