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Credit Collections Jobs in Baton Rouge, LA (NOW HIRING)

... credit, collections, financial planning and analysis (FP&A), financial reporting, and inventory accounting while supporting operational excellence, customer service, and company growth initiatives.

This position works closely with Territory Manager's, Market Analyst, PlantManagers, Materials Performance (Quality), Order Takers and Credit Collections personnel. WHAT YOU'LL ACCOMPLISH * Pro ...

Credit Manager Travel Required: Limited to no travel required. Work Type: On-site Why Join ... Generate monthly deduction and collections reports; assist with bad debt analysis and ...

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Processing and posting all credit card and ACH payments * Collections * Filing monthly sales tax reports * Billing The ideal candidate must have knowledge of state and local sales tax reporting.

Manage the life cycle of loans, including collections activities while maintaining compliance with ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ... Since 1912,we'velooked beyond credit scores to help people get the money they need today and reach ...

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Credit Collections information

See Baton Rouge, LA salary details

$14

$23

$33

How much do credit collections jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for credit collections in Baton Rouge, LA is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $26.78 per hour, depending on experience, location, and employer.

Can you make good money in credit collections?

Credit collections professionals can earn a competitive salary, often supplemented by commissions or bonuses based on recovery rates. Earnings vary depending on experience, location, and the size of the portfolio managed, with some collectors earning above average wages in the industry.

What qualifications do I need to be a credit collections specialist?

To become a credit collections specialist, a high school diploma or equivalent is typically required, with some employers preferring post-secondary education or relevant experience. Strong communication, negotiation skills, and familiarity with debt collection software or customer management systems are important. Certifications such as the Certified Collections Professional (CCP) can enhance job prospects.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What are the most commonly searched types of Credit Collections jobs in Baton Rouge, LA? The most popular types of Credit Collections jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Credit Collections jobs? Cities near Baton Rouge, LA with the most Credit Collections job openings:
Infographic showing various Credit Collections job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,029 per year, or $23.6 per hour.

Collections Specialist - Baton Rouge, LA

Insperity

Baton Rouge, LA • On-site

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Insperity rating

7.9

Company rating: 7.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

130th of 481 rated business services


Job description

General information
Client / Corporate
Client
Work Mode
In-Office
Name
Collections Specialist - Baton Rouge, LA
Job ID
21888
City
Baton Rouge
Published date
29-May-2026
State
Louisiana
Country
United States
Description & Requirements
Collections Specialist
At Liberty Bank and Trust, a mission-driven financial institution with over 100 years of service, we are dedicated to expanding access to financial services and strengthening communities. As a Collections Specialist, you will manage delinquent loan portfolios, contact customers to resolve past-due accounts, negotiate payment arrangements, and ensure compliance with banking regulations while maintaining a high level of customer service in financial services and collections operations.
Why you'll love working at Liberty Bank and Trust:
As you might expect, we value every member of our team. That's why we offer competitive pay and an extensive benefits package, including:
  • Comprehensive Medical, Dental, Vision, and Life Insurance
  • Solid Work/Life Balance, including PTO and paid holidays
  • Financial wellness, including an FSA, 401 (k), and match, Educational Reimbursement, and Life Insurance
  • Family assistance, including Adoption Assistance and EAP/Health and Welfare Assistance
  • Growth opportunities, including Training and Development and Leadership Development
  • Substantial perks, including Online Marketplace* discounts on a variety of goods and services, ERG/ Ambassador Group, and Free and reduced-rate bank services

At Liberty Bank and Trust, our culture is built on CLEAR values: Community, Leadership, Excellence, Accountability, and Resiliency, guiding how we serve customers and support each other every day. We are mission-driven, committed to equitable access to quality banking, and deeply rooted in community impact, where respect, inclusion, and empowerment are fundamental to our workplace. Team members enjoy a positive environment with competitive benefits, leadership development, and opportunities to grow while making a meaningful difference in the lives of customers and the communities we serve.
What you'll do as a Collections Specialist
  • Monitor and manage delinquent accounts using collection systems, documenting all collection activity, customer interactions, and payment arrangements.
  • Communicate with customers to resolve past-due loans, negotiate repayment solutions, and reduce delinquency while maintaining positive customer relationships.
  • Research account discrepancies, analyze loan documents and credit data, and resolve posting errors to ensure accurate account status.
  • Recommend escalation actions, including repossession, foreclosure, or legal proceedings, in accordance with bank policies and risk management guidelines.
  • Prepare collections reports and portfolio tracking, collect applicable fees, and ensure compliance with BSA/AML and federal/state banking regulations.

As a Collections Specialist, you should have
  • Associate degree in business, finance, or related field preferred; or 3+ years of collections, banking, or financial services experience with knowledge of consumer, commercial, or mortgage loans.
  • Solid knowledge of collections processes, loan servicing, and regulatory compliance, with no specific licenses required.
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and collections or banking systems, with the ability to analyze financial data and manage accounts.

About Liberty Bank and Trust
We are America's first billion-dollar Black-owned bank and have proudly served communities across 11 states for over 50 years. We are building a team of mission-driven individuals committed to empowering people, businesses, and communities to thrive. By providing access to financial tools and services, we help people achieve goals such as homeownership, business growth, and financial education. Whether it's a community, a burgeoning business, or untapped talent, we believe in the possibility of financial freedom. To find out more about our financial solutions and our community impact, visit us at www.libertybank.net
If you're looking for a company where your ideas matter, your growth is supported, and your impact is acknowledged, Liberty Bank is the place for you.
We are an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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About Insperity

Sourced by ZipRecruiter

Take care of your people Insperity has a long history of improving the success equation of small and midsize businesses across the country – because when businesses succeed, communities prosper. And in today’s changing business environment, it’s our privilege to take care of an organization’s most valuable asset: its people.

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1986

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