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Credit Collections Manager Jobs in Baton Rouge, LA

DELTA360

Collections Manager

Baton Rouge, LA · On-site

Position Summary The Collections Manager is responsible for leading the company's accounts ... Review customer payment history and recommend appropriate credit holds or account actions when ...

New

Delta360

Collections Manager

Baton Rouge, LA · On-site

Review customer payment history and recommend appropriate credit holds or account actions when ... collections experience. Two or more years of supervisory or management experience preferred.

New

AWC, Inc

Senior Credit Analyst

Baton Rouge, LA

... Management * Monitor customer credit exposure across multiple business units * Review aging reports and identify high-risk accounts * Partner with Collections to resolve payment issues while ...

New

AWC

Senior Credit Analyst

Baton Rouge, LA · On-site

... Management * Monitor customer credit exposure across multiple business units * Review aging reports and identify high-risk accounts * Partner with Collections to resolve payment issues while ...

New

Amrize

Inside Sales Representative II

Baton Rouge, LA · On-site

This position works closely with Territory Manager's, Market Analyst, PlantManagers, Materials Performance (Quality), Order Takers and Credit Collections personnel. WHAT YOU'LL ACCOMPLISH * Pro ...

Community Coffee

Deduction Analyst

Baton Rouge, LA · On-site

Credit Manager Travel Required: Limited to no travel required. Work Type: On-site Why Join ... Generate monthly deduction and collections reports; assist with bad debt analysis and ...

OneMain Financial

Loan Sales Specialist

Gonzales, LA · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

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Credit Collections Manager information

See Baton Rouge, LA salary details

$52.3K

$83.6K

$122K

How much do credit collections manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for credit collections manager in Baton Rouge, LA is $83,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $96,000.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
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Credit Collections Manager jobs near you

Collections Manager

DELTA360

Baton Rouge, LA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Description:

Position Summary

The Collections Manager is responsible for leading the company's accounts receivable collections function, ensuring timely payment of outstanding invoices while maintaining strong customer relationships. This position develops collection strategies, manages collection activities, analyzes aging trends, reduces delinquency, and partners with Billing, Sales, Operations, and Customer Service to resolve customer account issues. The Collections Manager plays a key role in improving cash flow, minimizing bad debt, and supporting the company's financial objectives.


Essential Duties and Responsibilities

• Manage the daily collection efforts.

• Develop and implement effective collection strategies to improve cash flow and reduce past-due accounts.

• Monitor accounts receivable aging and prioritize collection efforts.

• Contact customers regarding outstanding balances through phone calls, email, and written correspondence.

• Review customer payment history and recommend appropriate credit holds or account actions when necessary.

• Negotiate payment arrangements while maintaining positive customer relationships.

• Investigate and resolve invoice disputes by partnering with Billing, Sales, Operations, and Customer Service.

• Prepare weekly and monthly aging, collections, and cash forecast reports for leadership.

• Monitor key performance indicators (KPIs) including DSO, aging trends, and collection effectiveness.

• Ensure compliance with company policies and applicable state and federal regulations.

• Identify opportunities to improve collections processes through automation, reporting, and workflow enhancements.

• Assist with month-end close activities related to accounts receivable.

• Support external audits by providing requested documentation.

• Perform other duties as assigned.


Requirements:

• Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.

• Five or more years of progressive accounts receivable or commercial collections experience.

• Two or more years of supervisory or management experience preferred.

• Experience with commercial or industrial business-to-business collections required.

• Experience within fuel distribution, transportation, logistics, oil & gas, or related industries is preferred.

• Strong understanding of accounts receivable, credit, collections, and cash application processes.

• Advanced Microsoft Excel skills and experience with ERP or accounting systems.

• Excellent communication, negotiation, and conflict resolution skills.

• Strong analytical, organizational, and problem-solving abilities.

• Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.


Knowledge, Skills, and Abilities

• Leadership and team development

• Financial analysis and reporting

• Customer relationship management

• Negotiation and dispute resolution

• Process improvement

• Attention to detail

• Strong written and verbal communication

• Professional judgment and decision-making


Physical Requirements

• Prolonged periods of sitting and working on a computer.

• Occasionally lift up to 20 pounds.

• Ability to communicate effectively by phone, video conference, and in person.


Benefits

Delta360 Energy offers a competitive compensation package including medical, dental, vision, 401(k) with company match, paid time off, paid holidays, and opportunities for professional growth.