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Credit Collections Manager Jobs in Baton Rouge, LA

Towerloan

Manager Trainee

Baton Rouge, LA · On-site

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... We provide individuals with responsible access to credit to help them achieve their financial goals.

Tower Loan

Manager Trainee

Zachary, LA · On-site

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... We provide individuals with responsible access to credit to help them achieve their financial goals.

Towerloan

Manager Trainee

Zachary, LA · On-site

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... We provide individuals with responsible access to credit to help them achieve their financial goals.

U.S. Navy

RETAIL SERVICES SPECIALIST

Baton Rouge, LA · On-site

Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail ... Serving as cash collections agents * Operating and maintaining vending and cash collection machines ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Baton Rouge, LA

Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail ... Serving as cash collections agents * Operating and maintaining vending and cash collection machines ...

PSC Group, Human Resources

AR Specialist, II

Baton Rouge, LA · On-site

$19.50 - $25.75/hr

Job Qualifications: • 2+ years of Collections experience • 3 - 5 years of experience in ... management skills • Ability to prioritize projects and multitask • Strong problem-solving ...

Citizens, Inc.

Office Administrator

Donaldsonville, LA · On-site

$16 - $22/hr

Process all office and mail payments (including credit card payments) that are collected at the ... Manage both the incoming and outgoing District mail. This also includes printing labels when needed.

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All JobsCredit Collections JobsCredit Collections Manager JobsCredit Collections Manager Jobs in Baton Rouge, LA

Credit Collections Manager information

See Baton Rouge, LA salary details

$52.3K

$83.6K

$122K

How much do credit collections manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for credit collections manager in Baton Rouge, LA is $83,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $96,000.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
More about Credit Collections Manager jobs
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What cities near Baton Rouge, LA are hiring for Credit Collections Manager jobs? Cities near Baton Rouge, LA with the most Credit Collections Manager job openings:
Credit Collections Manager jobs near you

Manager Trainee

Towerloan

Baton Rouge, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!

At Tower Loan, we're committed to developing future leaders! Our full-time Manager Development Program is designed to provide our Manager Trainees with the knowledge, skills, and experience needed to thrive in consumer finance and grow into leadership roles. In just 10-12 months, you'll gain hands-on experience in customer service, sales, financial management, and branch operations, all while earning competitive pay and performance-based incentives.

If you're looking for a company that values your growth and offers a clear path to leadership, Tower Loan is the place for you!

In the Role

  • Become proficient in customer service, sales, marketing, finance, and operations.
  • Develop long-term customer relationships by listening to customer needs and recommending the best service.
  • Offer optional products to serve new and existing customers best.
  • Contact customers regarding payment reminders and arrangements.
  • Assist Manager in exceeding established office goals.
  • Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
  • Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
  • Perform all other duties as assigned.

Required

  • High School Diploma or GED
  • Willingness to relocate upon promotion into management
  • Must have a valid driver's license and reliable vehicle

Preferred

  • Sales, Collections, or Customer Service experience

Location: On-Site

The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.

Who We Are

Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!

Other team member benefits include:

  • Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
  • Up to 3% 401(k) Match
  • Paid Time Off (16 days per year after one full year, cash back for unused time)
  • Paid Holidays
  • Annual Raises and Performance Bonuses
  • Monthly Incentive and Employee Referral Bonuses
  • Participation in Charitable Campaigns

Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.

With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.

At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!

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