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Computer Support Specialist Jobs in Wisconsin (NOW HIRING)

Sawyer County; WI

Economic Support Specialist

Hayward, WI · On-site

$23.60/hr

Sawyer County Economic Support Specialist Sawyer County Health and Human Services is accepting ... Physical and Mental Requirements Ability to perform office tasks including computer work, maintain ...

Auxiant

Desktop Support Specialist

Madison, WI

Madison, WI Job Type: Full-Time The Role at a Glance As our Desktop Support Specialist, you are the ... A.) in Computer Science, MIS, or a related field preferred (but not required). * 2 to 4 years of ...

Auxiant

Desktop Support Specialist

Madison, WI · On-site

Madison, WI Job Type: Full-Time The Role at a Glance As our Desktop Support Specialist, you are the ... A.) in Computer Science, MIS, or a related field preferred (but not required). * 2 to 4 years of ...

DeLaval

Technical Support Specialist

Waunakee, WI · On-site

Technical Support Specialist VMS Technical Support Specialist DeLaval is a leading supplier of ... Computer skills: * Advanced Windows user * Linux experience is a plus * Ability to speak Spanish is ...

Racine County, WI

Economic Support Specialist

Racine, WI · On-site

$21.85 - $27.06/hr

Job Summary The Economic Support Specialist determines initial and ongoing eligibility for public ... Familiarize yourself with and utilize different state computer programs such as Cares Worker Web ...

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Computer Support Specialist information

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$16

$26

$42

How much do computer support specialist jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for computer support specialist in Wisconsin is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $30.10 per hour, depending on experience, location, and employer.

What is the average salary of IT support specialist in the US?

The average salary of a Computer Support Specialist in the US is approximately $55,000 to $60,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. The role often involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems.

Is helpdesk a good entry level IT job?

A helpdesk role is considered a common entry-level position for aspiring Computer Support Specialists, providing foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It often requires basic knowledge of operating systems, networking, and support tools, and can serve as a stepping stone to more advanced IT roles.

What is a computer support specialist?

A computer support specialist helps users and organizations troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person, and may use tools like remote access software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What qualifications do I need for IT support?

Computer Support Specialists typically need a high school diploma or equivalent, with many employers preferring postsecondary education or certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and basic networking, as well as good communication abilities, are essential for success in IT support roles.
More about Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Wisconsin? The most popular types of Computer Support Specialist jobs in Wisconsin are:
What are popular job titles related to Computer Support Specialist jobs in Wisconsin? For Computer Support Specialist jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Wisconsin look for? The top searched job categories for Computer Support Specialist jobs in Wisconsin are:
What cities in Wisconsin are hiring for Computer Support Specialist jobs? Cities in Wisconsin with the most Computer Support Specialist job openings:
What are popular job titles related to Computer Support Specialist jobs in WI? For Computer Support Specialist jobs in WI, the most frequently searched job titles are:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Wisconsin as of July 2026, with employment types broken down into 76% Full Time, 12% Part Time, and 12% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,935 per year, or $26.9 per hour.
Computer Support

Computer Support

American Technology Consulting

Madison, WI • On-site

Contractor

Posted 11 days ago

Job description

Description
REQUIRED SKILLS: (Need All)
• Level 3 support and maintenance of workstation software and hardware (5 years or more required)
• Incident and Service Request Management (5 years or more REQUIRED)
• Peripheral device support (printers/scanner/etc.) and maintenance (2-5 years)
NICE TO HAVE SKILLS:
• Packaging software applications for mass deployment using management tool (SCCM, Ivanti, etc.)
• Patch Management
• Imaging experience using management tool (SCCM, Ivanti, etc.)
INTERVIEW PROCESS:
  • Two-round interview process. Microsoft Teams video and potential onsite, or virtual second round.

DESCRIPTION OF ROLE:
This role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable working for a larger organization consisting of over 9,000 devices and 10,000 users. Must be able to balance workload of incident/service requests and project work. Professional verbal and written communication skills are a must. This is a remote position with occasional office/site visits for troubleshooting and/or project work.
The primary responsibilities are to support, test, maintain, and install in the following areas: workstation hardware, software, Operating System (OS) currency and support, application certification, and software distribution/update methods. Collaborate with a team of 10 technicians and 1 project manager on a daily basis. Assist on tier 2/3 desktop support incidents and requests. Assist with projects to implement new hardware and/or software while working with business partners. Support an organization of 10,000+ endpoints and users across the state of Wisconsin.
The main activities for this role are as follows:
• Tier 3 support and maintenance of workstation software and hardware
• Support and maintenance of Operating Systems for user workstations
• Peripheral device support (printers/scanner/etc.) and maintenance
• Incident and Service Request Management
• Technical assistance on projects as assigned by Desktop Support Supervisor
Other Notables:
  • Travel: Some occasional travel may be required to assist on project work in the prisons or other offices for implementations. Option to use company vehicle or be reimbursed. Required in-person/onsite meeting in Madison once a month.
  • Position information: Staff augmentation; 40 hours/week; daily billing type; day shift; start time 8:00 AM; end time 4:30 PM; weekend work: none; minimum education level: High School; number of positions: 2.
  • Additional nice-to-have skills noted in the client-facing description:
  • Learning management system (LMS) support experience
  • Google Workspace experience
  • Microsoft's Group Policy Object (GPO) experience

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