Community Services Manager Jobs (NOW HIRING)

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Full Time USIVA, Norfolk, VA, US

8 days ago Requisition ID: 1377

Salary Range: $78,000.00 To $80,000.00 Annually

LOCATION: Norfolk, VA

REPORT TO:Director of Operations

STATUS:Full Time

SUPERVISORY RESPONSIBILITIES: Possibly (for site-based staff, and resident outreach workers, interns or practicum students)

BACKGROUND:

USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in

communities that are undergoing comprehensive physical revitalization.

Founded in 1978, USI is a leader in community development, supporting about 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.

Job Summary:

The Project Manager will plan and direct strategies to ensure family stability and thriving in the target area, establishing strong relationships with clients and key community partners. This position is funded by Choice Neighborhood Initiatives grant funds.

JOB RESPONSIBILITIES:

• Identify and engage high-impact partners to meet program goals.
• Lead and support sub-contractors and partners across sectors in program implementation.
• Build and maintain relationships with key organizations and service providers.
• Manage special projects as needed.
• Collaborate with the housing management team to address site-specific housing stability goals.
• Foster partnerships to boost neighborhood economic development.
• Develop and implement a neighborhood revitalization plan to support residents and enhance economic mobility.
• Develop and implement an Annual Plan aligned with program goals and vision, informed by needs assessments and evidence-based practices.
• Track and report outcomes, evaluating programs to meet objectives.
• Monitor data in the LEARN Performance Management System to document progress.
• Facilitate community building, leadership training, and capacity-building activities.
• Support sustainability planning, fundraising, and resource development, identifying partnerships and funding opportunities, and assisting with grant or project proposals.
• Manage project contracts and budgets and be accountable for expenditures to Director of Finance.
• Develop and present or publish internal and external reports to stakeholders and partners.
• Actively participate in Urban Strategies program meetings and other meetings related to the project.
• Be available to occasionally work nights and/or weekends, and travel.
• Other administrative duties as assigned.
• Provides resources and knowledge for client to access capital, including loans for their financial goals that include access to housing, consumer products to build credit and reduce debt, and/or entrepreneurship.
• Provides consultation services in financial management and financial goals.
• Provides support in exploring resources to grow their wealth through entrepreneurship
• Hosts in person and virtual seminars for clients seeking resources for financial literacy, management and access to capital.
• Supports and promotes the development of the USI CDFI client base.

QUALIFICATIONS:

• Master’s Degree preferred. Bachelor’s Degree required.
• 5 years of nonprofit or human services experience with increasing responsibility in project management, partnership oversight, contract management, and team supervision.
• Excellent oral and written communication skills, effective with diverse stakeholders, (must provide writing sample demonstrating effective persuasive writing during interview process).
• Comfortable and effective in facilitating group processes.
• Ability to set vision, lead, and empower team members, residents, and service partners.
• Strong organizational, planning, and time management skills.
• Proficient in data analysis and resident-driven, data-driven program design.
• Strong sense of confidentiality for participants and employees.
• Excel in a fast-paced environment with multiple service locations and diverse stakeholders.
• Culturally sensitive and able to work in diverse settings.
• Passionate about community building and able to inspire others.
• Ability to work independently with initiative and thrive in a team environment.
• Skilled in developing and managing program/project budgets.
• Proficient in MS Office Suite, especially Advanced MS Excel, and other common software.

Urban Strategies, Inc. is an Equal Opportunity Employer.