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Collections Manager Jobs in Indiana (NOW HIRING)

Sallie Mae

Manager, Collections

Indianapolis, IN · On-site

Manage and supervise the collections department, ensuring the smooth functioning of collections processes and timely recovery of outstanding debts. * Lead and motivate a team of collection ...

Sallie_mae

Manager, Collections

Indianapolis, IN · On-site

Manage and supervise the collections department, ensuring the smooth functioning of collections processes and timely recovery of outstanding debts. * Lead and motivate a team of collection ...

calumet

A/R Manager

Indianapolis, IN

The Accounts Receivable Manager - Collections is responsible for ensuring prompt payment, collections and reconciliation of accounts receivable balances from the Company's customers for the assigned ...

ALOIS LLC

Collections Specialist

Indianapolis, IN · On-site

Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. * Familiarity with debt collection laws, regulations, and compliance ...

Robert Half

Collections Specialist

Indianapolis, IN · On-site

$17.75 - $24/hr

The ideal candidate can manage both commercial and consumer accounts while helping reduce ... Experience handling collections for commercial accounts, consumer accounts, or both. * Working ...

SOUL PROVIDER INC

Collections Specialist

Westfield, IN · On-site

$52K - $56K/yr

The Collections Specialist is a full-time, in-office position responsible for ensuring the timely ... This role supports and guides front-line Collectors, reviews account activity, and manages ...

Cover Care

Collections Specialist

Westfield, IN

$17.75 - $24/hr

The Collections Specialist is a full-time, in-office position responsible for ensuring the timely ... This role supports and guides front-line Collectors, reviews account activity, and manages ...

ALOIS LLC

Collections Specialist

Williams Creek, IN · On-site

$41K/mo

Manage a portfolio of assigned delinquent accounts. Initiate contact with debtors through phone ... collections or related customer service roles, preferably in a financial or credit environment.

Calumet, Inc.

A/R Manager

Indianapolis, IN · On-site

$70 - $100/hr

TheAccounts Receivable Manager - Collectionsis responsible for ensuring prompt payment, collections and reconciliation of accounts receivable balances from the Company's customers for the assigned ...

CertaSite

Collections Specialist

Zionsville, IN · On-site +1

$18 - $24.25/hr

Collections Specialist Who are we? CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to ...

M Management Inc

Collections Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

GRM Information Management is a leading provider of information management systems with over 35 ... Make daily collections call to assigned account base. * Utilize email to send invoices and payment ...

OneMain Financial

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

A high degree of self-management to successfully prioritize workday * Excellent communication ... Collections / Call Center experience strongly preferred * Sales experience is desirable Location:

OneMain Financial

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

A high degree of self-management to successfully prioritize workday * Excellent communication ... Collections / Call Center experience strongly preferred * Sales experience is desirable Location:

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Showing results 21-40

All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Indiana

Collections Manager information

See Indiana salary details

$29.5K

$55.9K

$103.7K

How much do collections manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for collections manager in Indiana is $55,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Indiana?

The most popular types of Collections jobs in Indiana are:

What are popular job titles related to Collections Manager jobs in Indiana?

For Collections Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Indiana look for?

The top searched job categories for Collections Manager jobs in Indiana are:

What cities in Indiana are hiring for Collections Manager jobs?

Cities in Indiana with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $55,877 per year, or $26.9 per hour.

Manager, Collections

Sallie Mae

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Sallie Mae rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

When you join Sallie Mae, you become a champion for all students.
We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
The Manager, Collections will be responsible for managing the day-to-day operations of our collections department to optimize recovery rates and ensure compliance with relevant regulations.
What You'll Do
  • Manage and supervise the collections department, ensuring the smooth functioning of collections processes and timely recovery of outstanding debts.
  • Lead and motivate a team of collection professionals, providing guidance, training, and performance feedback to drive productivity and effectiveness.
  • Implement collections strategies and tactics to optimize recovery rates while maintaining positive customer relationships.
  • Handle escalated collections issues, including complex customer disputes and negotiations for settlements.
  • Utilize collection systems, software, and tools to streamline processes, improve efficiency, and enhance collections effectiveness.
  • Prepare regular reports and presentations for senior management, providing insights on collections performance, trends, and recommendations for improvement.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What you have
Minimum: Indicate minimum education, skills and experience required.
  • Strong knowledge of collections laws, regulations, and industry best practices.
  • Demonstrated track record of effectively managing collections operations, reducing delinquency rates, and maximizing recovery rates.
  • Excellent analytical and problem-solving skills, with the ability to interpret data, identify trends, and develop effective strategies.
  • Strong leadership abilities, with experience in leading and developing a team of collection professionals.
  • Excellent communication and interpersonal skills, with the ability to collaborate and negotiate with stakeholders at all levels.
  • Proficiency in using collection software, databases, and other relevant technologies.

Preferred: Indicate "nice to haves" regarding education, skills, and experience.
  • Bachelor's degree in business administration, finance, or a related field.
  • 3 years of experience in collections management, with a minimum of 1 year of experience in a supervisory or managerial role.

The Americans with Disabilities Act
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Feeling your best helps you do your best:
Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).
  • Competitive base salaries
  • Bonus incentives
  • Generous PTO, Floating Holidays and 12 Federal Holidays observed
  • Support for financial-well-being and retirement 401k with employer match
  • Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
  • Employer paid short-term/long-term disability and basic life insurance
  • Flexible hybrid working arrangements.
  • Paid parental leave and adoption reimbursement programs
  • Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
  • Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
  • Tuition Reimbursement and Family Scholarship Programs
  • Career development and training opportunities

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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