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Collections Manager Jobs in Fort Wayne, IN (NOW HIRING)

Account Manager

New Haven, IN · On-site

$13.73 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Huntington, IN · On-site

$13.73 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Bluffton, IN · On-site

$13.73 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Huntington, IN · On-site

$13.73 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Bluffton, IN · On-site

$13.73 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

New Haven, IN · On-site

$13.73 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Fort Wayne, IN · On-site

$13.73 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

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Collections Manager information

See Fort Wayne, IN salary details

$30.6K

$57.9K

$107.5K

How much do collections manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for collections manager in Fort Wayne, IN is $57,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $64,600.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Fort Wayne, IN?

The most popular types of Collections jobs in Fort Wayne, IN are:

What are popular job titles related to Collections Manager jobs in Fort Wayne, IN?

For Collections Manager jobs in Fort Wayne, IN, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Fort Wayne, IN look for?

The top searched job categories for Collections Manager jobs in Fort Wayne, IN are:

What cities near Fort Wayne, IN are hiring for Collections Manager jobs?

Cities near Fort Wayne, IN with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $57,938 per year, or $27.9 per hour.

Billing & Collections Manager (BOM)

Trilogy Health Services, LLC

Fort Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

JOIN TEAM TRILOGY
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
A Business Office Manager is responsible for overseeing the billing, collections and financial operations of the health campus. They handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid and insurance companies on eligibility, claims and reimbursements.
Key Responsibilities
  • "Hands-on" billing and collections for all of the campus payer types.
  • Assists families through the Medicaid determination and eligibility process.
  • Manages monthly billing processes for all payer classes in an accurate and timely manner.
  • Posts cash payments received; timely & appropriately to the correct resident account.
  • Establishes and maintains systems that impact census records, accounts receivable and resident personal/financial information.
  • Participates in campus leadership responsibilities such as meal manager and manager on duty rotations.

Qualifications
  • High school diploma or GED/HSE preferred
  • 1-3 years of relevant experience preferred

LOCATION
US-IN-Fort Wayne
Kingston Health Center of Fort Wayne
1010 W Washington Center Rd
Fort Wayne
IN
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
  • Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
  • Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
  • Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
  • PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
  • Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
  • Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.

TEXT A RECRUITER
Vanessa (260) 235-4380
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.