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Credit Collections Associate Jobs in Fort Wayne, IN

BW Fusion

Accounts Receivable Analyst

Fort Wayne, IN

Support evaluation of credit risk for new and existing customer accounts. Collections * Conduct ... Associate's or Bachelor's degree in Accounting, Finance, or related field is preferred; equivalent ...

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Credit Collections Associate information

See Fort Wayne, IN salary details

$18

$23

$26

How much do credit collections associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for credit collections associate in Fort Wayne, IN is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $23.94 per hour, depending on experience, location, and employer.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are popular job titles related to Credit Collections Associate jobs in Fort Wayne, IN?

For Credit Collections Associate jobs in Fort Wayne, IN, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Fort Wayne, IN look for?

The top searched job categories for Credit Collections Associate jobs in Fort Wayne, IN are:

What cities near Fort Wayne, IN are hiring for Credit Collections Associate jobs?

Cities near Fort Wayne, IN with the most Credit Collections Associate job openings:

Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,025 per year, or $23.1 per hour.

Accounts Receivable Analyst

Fort Wayne, IN

BW Fusion
See more jobs at BW Fusionexternal

Full-time

Medical, Life, Retirement, PTO

Posted 7 days ago

Job description

Description
At BW Fusion, we're not just growing crops.  We're changing the way agriculture grows. Through data, technology, agronomy, and innovation, we help growers increase profitability today while building sustainability for tomorrow. Behind that mission is a team of dedicated employees, and our Accounts Receivable Analyst plays a vital role in supporting the financial health of our business by ensuring accurate billing, timely collections, and exceptional customer service.
If you are detail-oriented, organized, and enjoy working with customers and internal teams to keep billing, collections, and cash application processes running smoothly, we'd love to meet you.
We’re looking for an Accounts Receivable (AR) Analyst to join our Finance team. This role plays a key part in keeping our billing, collections, and cash application processes running smoothly. You’ll collaborate across departments, partner with customers, and help ensure strong financial discipline throughout the organization.
This position provides the opportunity to strengthen your accounts receivable experience while contributing to financial processes that directly impact company performance.
The ideal candidate is dependable, accurate, and professional in all communications, with the ability to manage multiple priorities, meet deadlines, and provide excellent customer service.

Key Responsibilities
Accounts Receivable & Billing
  • Prepare and issue accurate and timely customer invoices in accordance with contractual terms.
  • Review billing data for completeness and accuracy; coordinate with internal teams to resolve discrepancies.
  • Maintain customer account information to support accurate billing and collections.
  • Assist in monitoring invoice delivery and follow up as needed to confirm receipt.
  • Support evaluation of credit risk for new and existing customer accounts.
Collections
  • Conduct routine collection activities to support timely payment of outstanding invoices.
  • Communicate with customers via phone and email regarding past due balances.
  • Research and assist in resolving payment disputes, short payments, and unapplied cash.
  • Escalate delinquent accounts to the AR Manager, as appropriate.
  • Maintain thorough documentation of collection communications and account status.
  • Support analysis of collection performance and aging trends.
Cash Application
  • Apply incoming payments accurately and in a timely manner.
  • Research and resolve unidentified or misapplied payments.
  • Assist with reconciling customer accounts and supporting AR subledger to general ledger reconciliations.
Cross-Functional Communication
  • Partner with Sales, Operations, and other departments to address billing and payment issues.
  • Clearly explain account balances, payment terms, and billing details to customers and internal stakeholders.
  • Maintain professionalism and composure when handling difficult conversations.
  • Communicate financial information in a way that is understandable to individuals with varying levels of financial literacy.

Skills, Knowledge and Expertise
Required
  • Minimum 2-4 years of experience in Accounts Receivable, billing, or collections.
  • Intermediate proficiency in Microsoft Excel.
  • Strong attention to detail and organizational skills.
  • Strong analytical, reconciliation, and problem-solving skills.
  • Ability to manage competing priorities and follow through on assigned tasks.
  • Clear and professional communication skills suitable for collections and internal coordination.
Preferred
  • Associate’s or Bachelor's degree in Accounting, Finance, or related field is preferred; equivalent accounts receivable, billing, or collections experience may be considered.
  • Experience with NetSuite ERP.
Physical Requirements
  • Ability to sit, stand, and work at a computer for extended periods.
  • Occasionally lift and carry items weighing up to 10 pounds.

Benefits
  • Comprehensive Medical Benefits with FSA/HSA Options
  • Supplemental Insurance (Disability, Accident, Critical Illness, Hospital Indemnity)
  • Company-Paid Life Insurance
  • 401(k) with Company Match
  • PTO & Paid Holidays
  • Maternity Leave