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Collection Representative Jobs (NOW HIRING)

Velera

Collection Representative II

Manhattan, NY · On-site

$15.87 - $19.81/hr

The Collection Representative II utilizes various collection strategies and methodologies to contact consumers and negotiate payment in full, settle the account or establish payment arrangements on ...

EDA Staffing

Collection Representative

Andover, MA

$17.25 - $22.25/hr

Credit & Collections Specialist Join a global manufacturer of advanced power solutions serving industries like aerospace, defense, industrial, and high-performance computing. This role is focused ...

RD SOLUTIONS INC

Data Collection Representative

Natchez, MS · On-site

$13.25 - $16.75/hr

Field Representative We are immediately hiring part time Field Representatives in your area! Are ... required collection of items in these store aisles. Equal Employment Opportunity Statement:

RD SOLUTIONS INC

Data Collection Representative

Derry, NH · On-site

$15.75 - $20/hr

Field Representatives We are immediately hiring part time Field Representatives in your area! Are ... required collection of items in these store aisles. Equal Employment Opportunity Statement:

RD SOLUTIONS INC

Data Collection Representative

Buffalo, NY · On-site

$15 - $19.25/hr

Field Representative We are immediately hiring part time Field Representatives in your area! Are ... required collection of items in these store aisles. Equal Employment Opportunity Statement:

RD SOLUTIONS INC

Data Collection Representative

Batavia, NY · On-site

$14.75 - $18.75/hr

Field Representatives Wanted We are immediately hiring part time Field Representatives in your area ... required collection of items in these store aisles. Equal Employment Opportunity Statement:

RD SOLUTIONS INC

Data Collection Representative

New Bern, NC · On-site

$12.25 - $15.75/hr

Field Representative We are immediately hiring part time Field Representatives in your area! Are ... required collection of items in these store aisles. Equal Employment Opportunity Statement:

RD SOLUTIONS INC

Data Collection Representative

Wahpeton, ND · On-site

$14.25 - $18.25/hr

Field Representative We are immediately hiring part time Field Representatives in your area! Are ... required collection of items in these store aisles. Equal Employment Opportunity Statement:

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How much do collection representative jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for collection representative in the United States is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Representative, and why are they important?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

How does a Collection Representative typically collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What are Collection Representatives?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

More about Collection Representative jobs
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Collection Representative jobs near you
Infographic showing various Collection Representative job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,779 per year, or $19.1 per hour.
Collection Specialist

Collection Specialist

Receivable Recovery Services LLC

Metairie, LA • On-site

$17 - $23/hr

Full-time

Posted 23 days ago

Job description

The Collection Specialist is responsible for ensuring the collection of outstanding debt while working in a first or third party collection environment. The Collection Specialist will utilize outbound/inbound dialer attempts to contact consumers in order to obtain payment on outstanding accounts while following federal and state laws as well as company policies and procedures.
Major Daily Responsibilities:

  • Collection Representative has the ability to utilize the call center’s technology to make 100+ telephone calls per day.
  • Collection of medical debt with the ability to identify money sources and motivate consumers to pay in a professional manner.
  • Negotiates payment arrangement or settlements according to our client's requirements.
  • Resolves customer issues and complaints concerning billing and/or collections.

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