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Collection Representative Jobs in Anaheim, CA (NOW HIRING)

Gurstel Law Firm P C

Account Representative

Fullerton, CA · On-site

$45K - $80K/yr

C. - ACCOUNT REPRESENTATIVE JOB SUMMARY as an Account Representative you will be responsible for ... Collection of assigned accounts that are going through the pre-legal and judgment collection ...

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All JobsCollection Representative JobsCollection Representative Jobs in Anaheim, CA

Collection Representative information

See Anaheim, CA salary details

$11

$20

$29

How much do collection representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for collection representative in Anaheim, CA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.16 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a collection representative?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

How much do collection representatives make?

Collection representatives typically earn a median annual salary of around $40,000 to $50,000, with additional compensation through commissions or bonuses based on recovery performance. Salaries can vary depending on experience, location, and the industry they work in, and the role often requires strong communication and negotiation skills.

How does a collection representative collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What is a collection representative?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.
More about Collection Representative jobs
What are popular job titles related to Collection Representative jobs in Anaheim, CA? For Collection Representative jobs in Anaheim, CA, the most frequently searched job titles are:
What job categories do people searching Collection Representative jobs in Anaheim, CA look for? The top searched job categories for Collection Representative jobs in Anaheim, CA are:
Collection Representative jobs near you
Infographic showing various Collection Representative job openings in Anaheim, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,645 per year, or $20 per hour.

Collection Representative

Healthcare Support Staffing

Anaheim, CA • On-site

$17.75 - $23/hr

Full-time

Medical, Dental, Vision

Re-posted 12 days ago

Job description

Company Description

Conifer Health has been providing managed services to health systems, their health plans and managed populations for more than 30 years. Our value-based solutions enhance consumer engagement, drive clinical alignment, manage risk, and improve financial performance.
Our purpose of providing the foundation for better health fuels our clients to meet the unique needs of the communities they serve. 

Job Description

Summary:

Responsible for providing quality customer service while performing collection of assigned outstanding, aged account balances.  Documents all collection activity; maintains and organizes unit and responds to all correspondence, communication and/or verbal inquiries from all relevant parties. Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation.

Essential Functions:

  • Maintains exceptional service and integrity with customers and client accounts through accurate, timely, relevant, and quality work efforts of all inventory assigned to the self-pay billing revenue cycle and call center.
  • Drives inquiries from customers and clients towards resolution which includes the identification of the appropriate source of payment or assistance program
  • Records and maintains complete and accurate documentation of all activity performed on appropriate medium.
  • Informs management of operational issues impeding performance or customer satisfaction including but not limited to those impacting the customer, client, or the company
Qualifications

Minimum Education/ Licensures/Qualifications

  • High School Diploma or equivalent
  • 2 years Call Center experience and/or Collections experience 
  • VERY Customer service driven / Must be friendly!
  • Able to work in a fast-paced environment / handle large volume 
  • Ability to adhere to daily schedules
  • Ability to handle both inbound and outbound calls
  • Must have Auto-Dialer Experience

** Healthcare background not required but highly preferred, these candidates can come from banking or auto.

Additional Information

Advantages of this Opportunity:

  • Competitive salary, negotiable based on relevant experience
  • Benefits offered, Medical, Dental, and Vision
  • Fun and positive work environment
  • Monday-Friday must be available from 8:00AM to 5:00PM hour shift.


Healthcare Support logo

About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

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