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How much do clinic office manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for clinic office manager in the United States is $25.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $28.85 per hour, depending on experience, location, and employer.

What does a clinic office manager do?

A Clinic Office Manager oversees the daily administrative operations of a medical clinic or healthcare facility. Their responsibilities include managing staff schedules, handling patient records, ensuring regulatory compliance, coordinating billing and insurance claims, and maintaining office supplies. They play a key role in ensuring the clinic runs smoothly, efficiently, and provides a positive experience for both patients and staff.

What are the key skills and qualifications needed to thrive as a clinic office manager, and why are they important?

To thrive as a Clinic Office Manager, you need strong organizational, leadership, and healthcare administration skills, often supported by a degree in healthcare administration or business management. Familiarity with medical billing software, electronic health records (EHR) systems, and HIPAA compliance is typically required. Excellent interpersonal, problem-solving, and multitasking abilities set outstanding managers apart in this role. These skills are vital for ensuring efficient clinic operations, regulatory compliance, and a positive experience for both patients and staff.

What are the main challenges a clinic office manager faces when coordinating between medical staff and administrative personnel?

Clinic Office Managers often navigate complex communication between healthcare providers, front-desk staff, and administrative teams. Balancing the needs of clinical staff with operational requirements, such as scheduling, patient flow, and regulatory compliance, can be challenging. Effective Clinic Office Managers foster collaboration and ensure everyone stays informed to maintain a smooth workflow and high-quality patient care. Building trust and setting clear expectations are key to overcoming these challenges.

What is the difference between Clinic Office Manager vs Medical Office Assistant?

AspectClinic Office ManagerMedical Office Assistant
CredentialsTypically requires administrative experience, sometimes certifications in healthcare administrationHigh school diploma or equivalent; on-the-job training
Work EnvironmentAdministrative offices within clinics or healthcare facilitiesFront desk or administrative areas in clinics
Employer & Industry UsageUsed in clinics, outpatient centers, healthcare practicesCommonly employed in medical offices, clinics, hospitals
Primary ResponsibilitiesManaging office operations, staff supervision, scheduling, billing oversightPatient check-in/out, appointment scheduling, data entry

The Clinic Office Manager oversees the entire administrative function of a healthcare facility, focusing on management and operational tasks. In contrast, the Medical Office Assistant handles front desk duties and patient interactions. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What qualifications do you need to be a clinic office manager?

A clinic office manager typically needs a high school diploma or equivalent, with many employers preferring postsecondary education or certifications in healthcare administration or office management. Relevant skills include strong organizational, communication, and leadership abilities, along with experience in healthcare settings and proficiency with office software and electronic health records systems.
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Clinic Office Manager jobs near you
Infographic showing various Clinic Office Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,845 per year, or $25.9 per hour.

Clinic Operations Manager (55812)

Greenfield Rehabilitation

Mequon, WI • On-site

Full-time

Re-posted 23 days ago

Job description

Exciting Opportunity to Make a Difference as Clinic Office Manager at Rehab Resources!
Rehab Resources is looking for a driven and experienced Clinic Office Manager to join our incredible team!
The Clinic Office Manager serves as the administrative leader for Rehab Resources' six pediatric outpatient therapy clinics across Southeast Wisconsin. This position provides direct oversight of all front-desk and clerical staff, ensuring consistent, high-quality operations, patient and family experience, scheduling efficiency, and compliance with regulatory and billing standards across all sites.
This is a highly visible, relationship-driven role requiring someone who is operationally detail-oriented, a confident people leader, and deeply committed to creating a welcoming, child-friendly clinic environment for patients, families, and therapy staff alike.
Key Responsibilities
Multi-Site Operations Management
  • Oversee the day-to-day administrative and front-office operations across all six pediatric outpatient clinic locations.
  • Conduct regular site visits to monitor consistency, staff performance, and operational standards.
  • Implement and maintain standardized workflows, procedures, and policies across all sites.
  • Serve as the primary administrative point of contact for site-specific issues; escalate clinical or clinical operations concerns to the appropriate clinical leadership.
  • Coordinate site coverage, staffing adjustments, and contingency planning for absences or surges in patient volume.

Staff Supervision & Development
  • Directly supervise, coach, schedule, and evaluate front-desk and administrative staff at all six clinic locations.
  • Provide staff coverage in the event of open positions or time off coverage.
  • Facilitate onboarding, training, and ongoing professional development for new and existing administrative team members.
  • Conduct regular one-on-one check-ins and formal performance evaluations; provide timely, constructive feedback.
  • Partner with HR and clinic leadership on performance management, corrective action, and staff recognition.
  • Foster a positive, accountable, and team-oriented culture consistent with Rehab Resources' mission and values.

Scheduling & Patient Flow
  • Oversee patient scheduling systems to ensure efficient appointment management, minimize gaps, and optimize therapist utilization across all sites.
  • Monitor waitlists, manage new patient intake workflows, and coordinate scheduling for evaluations and ongoing services.
  • Identify and resolve scheduling bottlenecks or patient flow inefficiencies; report trends to leadership.
  • Ensure referral intake processes are timely, accurate, and family-centered.

Customer Service & Family Experience
  • Set and uphold high standards for patient and family-centered service at the front desk and throughout the administrative experience.
  • Address escalated patient, family, or referral source concerns with professionalism and urgency.
  • Gather and respond to patient/family feedback; implement service improvements based on findings.
  • Ensure all clinic environments are welcoming, organized, and reflective of a high-quality pediatric therapy practice.

Billing & Revenue Cycle Support
  • Ensure accurate collection of patient demographics, insurance information, and authorizations at the point of scheduling and check-in.
  • Monitor and communicate eligibility and authorization status to clinical and billing staff; escalate issues proactively.
  • Support the billing team by ensuring front-desk processes align with revenue cycle requirements (co-pay collection, documentation reminders, etc.).
  • Track and report key front-office metrics including no-show rates, schedule fill rates, and authorization lag times.

Compliance & Administrative Oversight
  • Ensure all clinic sites operate in compliance with applicable federal, state, and payer regulations, including HIPAA.
  • Maintain accurate and organized administrative records, including patient files, staff credentialing support documentation, and clinic correspondence.
  • Manage office supply inventory, vendor relationships, and facility maintenance coordination across sites.
  • Support accreditation, audit readiness, and quality improvement initiatives as directed by leadership.

Communication & Reporting
  • Serve as a consistent communication bridge between administrative staff, clinical team leads, billing, and senior leadership.
  • Prepare and present regular operational reports and dashboards on key metrics (scheduling efficiency, customer service feedback, staffing, etc.).
  • Participate in leadership meetings, clinic all-staff meetings, and relevant interdisciplinary huddles.
  • Communicate policy updates, procedural changes, and organizational announcements to administrative staff clearly and in a timely manner.

Education
  • Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred; equivalent combination of education and experience considered.

Experience
  • Minimum 3-5 years of experience in a medical or therapy office management role, with demonstrated supervisory responsibility.
  • Multi-site or multi-location experience strongly preferred.
  • Experience in a pediatric healthcare, therapy, or rehabilitation setting is a significant plus.
  • Familiarity with insurance verification, prior authorization processes, and healthcare billing workflows.

Skills & Competencies
  • Strong leadership and staff development capabilities; ability to motivate and hold staff accountable across locations.
  • Excellent interpersonal and communication skills; professional and warm demeanor with families, staff, and referral sources.
  • Highly organized with the ability to manage competing priorities and multi-site responsibilities simultaneously.
  • Proficiency in electronic health record (EHR) and practice management systems; experience with Raintree Health preferred. Microsoft Office 365 suite required.
  • Sound judgment, discretion, and commitment to HIPAA confidentiality standards.
  • Reliable personal transportation and willingness to travel regularly among clinic sites in Sheboygan, Mequon, West Bend, Johnson Creek, Brookfield, and Beaver Dam.

Apply today or contact us with any questions:
Angie Jerman - Talent Acquisition Specialist
262-295-6281
AJerman@grawi.com

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