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Client Success Jobs (NOW HIRING)

Bankjoy

Client Success Manager

Austin, TX · On-site

Position Overview We are looking for a Client Success Manager to join our growing CSM team as we scale our client base across credit unions and community banks nationwide. You will own a portfolio of ...

Pavago

Client Success Manager

Client Success Manager (Revenue Growth & Client Success) - Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is hiring a high ...

InfoCision

Client Success Manager

Akron, OH

Client Success Manager Department: Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager ...

DeepIntent

Client Success Manager

New York, NY · On-site

$90K - $100K/yr

The Client Success team is responsible for providing excellent client service, collaborating with Sales to build RFPs, and managing all post sales activities from set up through post campaign ...

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the intersection of strategy, service, and growth. This leader will shape how we scale a high-touch client and ...

Virtual Task Buddie

Client Success Specialist

Boston, MA · Remote

$60K - $75K/yr

Client Success Specialist About the Role Task Buddie is seeking Client Success Specialists to join our growing team. In this role, you'll manage relationships with new and existing clients, ensuring ...

Task Buddie

Client Success Specialist

Boston, MA · On-site +1

$60K - $75K/yr

Client Success Specialist About the Role Task Buddie is seeking Client Success Specialists to join our growing team. In this role, you'll manage relationships with new and existing clients, ensuring ...

Arcesium LLC

Client Success Manager

New York, NY · Hybrid

$220K - $260K/yr

The Client Success Service Solutions (CS3) team is dedicated to building lasting partnerships that create value, foster trust, and ensure our clients maximize the full potential of our products and ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Paradigm

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

We are seeking a senior-level Client Success Manager to support complex client relationships, lead advanced onboarding efforts, and help our higher education clients get the most value from Paradigm ...

Nexus IT

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To: Front Line Service POD Team Lead (TL) Salary/Pay: $80K - $104K / Year - Commensurate with experience ...

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the intersection of strategy, service, and growth. This leader will shape how we scale a high-touch client and ...

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Be Seen First

Manager, Client Success

Los Angeles, CA · Remote

$125K - $135K/yr

Role Overview The Manager, Client Success is a frontline people leader responsible for leading, coaching, and developing a team of Client Success professionals. This role is accountable for ...

Selerix

Client Success Reports To: Vice President, Client Success Location: Plano, TX Columbia, SC Indianapolis, IN New Orleans, LA Remote Job Summary The Director, Client Success - BenAdmin leads the ...

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Showing results 21-40

All JobsClient Success Jobs

Client Success information

See salary details

$32.5K

$83.1K

$140K

How much do client success jobs pay per year?

As of Jul 25, 2026, the average yearly pay for client success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
More about Client Success jobs
What cities are hiring for Client Success jobs? Cities with the most Client Success job openings:
What are the most commonly searched types of Client Success jobs? The most popular types of Client Success jobs are:
What states have the most Client Success jobs? States with the most job openings for Client Success jobs include:
What job categories do people searching Client Success jobs look for? The top searched job categories for Client Success jobs are:
Client Success jobs near you
Infographic showing various Client Success job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Client Success Coordinator

Consumer Attorney Records Services

Pensacola, FL • On-site

$16 - $21.50/hr

Full-time

PTO

Posted 2 days ago

Job description

Job Title: Client Success Coordinator
Department: Admin
Employment Type: Full-Time
Schedule: Monday–Friday 8:00 AM–5:00 PM
Location: Onsite

About Retrev

At Retrev, we help law firms across the country obtain medical records and documentation they need to serve their clients. Our success is built on exceptional service, strong communication, and a team that genuinely cares about delivering results.

We're looking for a Client Success Coordinator who enjoys building relationships, solving problems, and ensuring clients have an outstanding experience from day one.

If you're organized, proactive, and enjoy working with people, we'd love to meet you.

What You'll Do

As a Client Success Coordinator, you'll help ensure our law firm clients receive exceptional service by coordinating communication between clients and our internal teams.

Your responsibilities will include:

  • Build and maintain positive relationships with assigned law firm clients.
  • Respond to client questions and provide timely updates.
  • Coordinate with internal departments to ensure client requests are completed accurately and on time.
  • Track open requests and follow through until issues are resolved.
  • Assist with onboarding new clients and introducing them to our services.
  • Prepare account updates and client communications.
  • Monitor client feedback and identify opportunities to improve service.
  • Help keep client information organized and up to date.
  • Escalate complex issues to leadership when needed.
  • Support special projects and other operational initiatives as assigned.
What We're Looking For
  • Excellent communication and customer service skills.
  • Strong organization and attention to detail.
  • Ability to manage multiple priorities in a fast-paced office.
  • Positive attitude and willingness to solve problems.
  • Comfortable working with multiple departments.
  • Reliable, professional, and accountable.
  • Proficient with Microsoft Office.
Preferred Qualifications
  • Experience in customer service, account coordination, client success, administrative support, legal support, or healthcare.
  • Experience working with Hubspot.
  • Associate's or Bachelor's degree is a plus but not required.
Why You'll Love Working Here
  • Competitive hourly pay
  • Monday–Friday schedule
  • No nights or weekends
  • Opportunities for advancement
  • Supportive leadership team
  • Collaborative work environment
  • Paid training
  • Paid time off and company benefits
What Success Looks Like

Within your first 90 days, you'll:

  • Build strong relationships with your assigned clients.
  • Learn our services and internal workflows.
  • Confidently respond to routine client requests.
  • Help coordinate solutions between departments.
  • Become a trusted resource for both clients and internal teams.