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Client Manager Jobs in Virginia (NOW HIRING)

Marsh McLennan

Client Manager EHB

Richmond, VA · On-site

Client Manager, Employee Health & Benefits Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest ...

Marsh LLC

Client Manager EHB

Richmond, VA · On-site

$64K - $120K/yr

Client Manager, Employee Health & Benefits Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest ...

Marsh LLC

Client Manager, Surety

Richmond, VA · On-site

$64K - $120K/yr

Marsh McLennan Agency Client Manager - Surety Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people.

New

Marsh McLennan

Client Manager, Surety

Richmond, VA · On-site

$64K - $120K/yr

Marsh McLennan Agency Client Manager - Surety Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people.

New

Mercer France

Client Manager, Surety

Richmond, VA · On-site

$64K - $120K/yr

Client Manager - Surety Marsh McLennan Agency provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking ...

New

Oliver Wyman

Client Manager, Surety

Richmond, VA · On-site

$64K - $120K/yr

Client Manager - Surety Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals ...

New

Marsh & McLennan

Client Manager, Surety

Richmond, VA · On-site

$64K - $120K/yr

Client Manager - Surety Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals ...

New

Dewberry

FEMA Executive Client Manager

Fairfax, VA · On-site

$158K - $203K/yr

Dewberry is currently seeking an Executive Client Manager to help us further our existing relationship, as well as grow our relationship with FEMA. The employee in this position will help us manage ...

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Client Manager information

See Virginia salary details

$32.7K

$65.5K

$106.1K

How much do client manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client manager in Virginia is $65,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $77,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
More about Client Manager jobs
What are the most commonly searched types of Client jobs in Virginia? The most popular types of Client jobs in Virginia are:
What cities in Virginia are hiring for Client Manager jobs? Cities in Virginia with the most Client Manager job openings:
What are popular job titles related to Client Manager jobs in VA? For Client Manager jobs in VA, the most frequently searched job titles are:
Client Manager jobs near you
Infographic showing various Client Manager job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $65,535 per year, or $31.5 per hour.

Client Manager EHB

Marsh McLennan

Richmond, VA • On-site

Other

Medical, Retirement

Re-posted 15 days ago

Job description

Company:
Marsh McLennan Agency
Description:
Client Manager, Employee Health & Benefits
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager - Employee Health & Benefits at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As a Client Manager on our Employee Health & Benefits team, you will focus on delivering exceptional client service and managing client accounts effectively. You will resolve complex issues related to claims, billing, and eligibility while keeping benefits consultants informed. Your insights in market strategy and requests for benchmarking data will help shape our approach. You will lead the marketing process by gathering RFP documents and exploring negotiation opportunities. Additionally, you will drive carrier negotiations and oversee technological implementations to ensure seamless client experience. Your skills in preparing presentations, developing meeting agendas, and coordinating plan documents will be essential as you guide clients through the enrollment process. Collaboration with compliance resources will ensure adherence to regulations.
Your confidence in driving client strategy and engaging with decision-makers will be key - you will be responsible for overseeing the full benefits renewal lifecycle including monitoring deliverables. Ultimately, your commitment to outstanding client service and strategic initiatives will significantly enhance our client experience.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
  • Bachelor's degree or equivalent work experience required
  • A minimum three years of Benefits/HR experience required
  • Working knowledge of risk management techniques, including Employee Health and Benefits markets and marketing techniques
  • Deep understanding of various funding mechanisms and ability to share knowledge with a variety of stakeholders
  • Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
These additional qualifications are a plus, but not required to apply:
  • 3-6 years of experience in insurance broker space desired
  • Life & Health License or ability to obtain within 90 days
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work - minimum of 3 days in office each week
  • Charitable contribution match programs
  • Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
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Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com
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