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Client Manager Jobs in Quebec (NOW HIRING)

Summary As Manager Client Experience, you will be responsible for overseeing and enhancing the overall experience that our clients have with us. You will ensure that every touchpoint along the client ...

Client Relationship Management: Build deep client relationships, understanding their needs, strategic goals, and operating environment to drive adoption and value realization of purchased products ...

Client Relationship Manager - Group Savings and Retirement Build the Future with Us Are you passionate about the group savings and retirement industry and looking to contribute to clients' financial ...

This role as Client Relationship Manager (CRM) , Group Insurance and Retirement Solutions could be exactly what you are looking for. This position is a great opportunity to showcase your skills and ...

Partenaire-client / Client Partner Tu es la personne a qui les VP et les C-level de nos clients font confiance. Pas pour les details d'un sprint ou d'un deploiement, mais pour ce qui compte vraiment ...

Meet regularly with the client to stay on the lookout for new opportunities ; * Complaint management (quality problems, certificates, RMA etc.). Job requirements Education requirements * DEC in ...

Meet regularly with the client to stay on the lookout for new opportunities ; * Complaint management (quality problems, certificates, RMA etc.). Job requirements Education requirements * DEC in ...

Meet regularly with the client to stay on the lookout for new opportunities ; Complaint management (quality problems, certificates, RMA etc.). Job requirements Education requirements DEC in business ...

Gestionnaire de projets, Livraison d'avions / Aircraft Delivery Project Manager ***English follows ... Le programme d'avions commerciaux A220 recherche un(e) Responsable Relation Livraison Client pour ...

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Client Manager information

See Quebec salary details

$24K

$57.2K

$101K

How much do client manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client manager in Quebec is $57,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $68,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a Client Manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges Client Managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.
What are the most commonly searched types of Client jobs in Quebec? The most popular types of Client jobs in Quebec are:
What cities in Quebec are hiring for Client Manager jobs? Cities in Quebec with the most Client Manager job openings:

Manager Client Experience

IMP Group

Dorval, QC

Other

Posted 16 days ago


Job description

As Canada's premier private jet company with a legacy spanning over 70 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision.  As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation.

Join us and be a part of a team that lives and breathes these values every day!

Summary

As Manager Client Experience, you will be responsible for overseeing and enhancing the overall experience that our clients have with us. You will ensure that every touchpoint along the client's journey is optimized to meet or exceed their expectations, ultimately driving client satisfaction and loyalty. You will play a pivotal role in implementing client-centric strategies and initiatives and will contribute to the growth of our business by identifying areas for improvement, refining processes, and enhancing brand reputation through exceptional client interactions. The incumbent is also responsible for the training, directing, and supervision of all Client Service Representative teams.

Responsibilities
  • Adhere to Company Policies & Procedures including all safety regulations
  • Collaborate closely with executives and stakeholders to develop and implement effective client management strategies aligned with the company's goals and objectives
  • Build and nurture trusting relationships with our clientele by designing and executing initiatives that enhance the overall client experience, fostering repeat business and client advocacy
  • Analyze client feedback, surveys, and data to identify client pain points to improve the client journey and create a positive experience
  • Advocate client needs at the executive level and securing the necessary resources to implement improvements
  • Foster employee development by empowering, coaching, and supporting our teams to be their very best in delivering exceptional service and adhering to client-focused strategies
  • Champion / Lead Annual Client Review Board meetings
  • Establish proper Prestige Service Standards per Occupation for all employees that may have various touch points throughout the Client Journey
  • Work closely with Training Department to establish proper Client Service training standards to be rolled out throughout entire organization
Requirements
  • University Degree in Communications, Business Administration, Marketing or a related field
  • 3-5 years of client service experience
  • Experience in people management and team leadership
  • Excellent verbal and written communication skills in both English and French
  • Advanced analytical skills to boost data-driven decisions
  • Experience with digital marketing tools and social media
  • Ability to inspire and lead a team
  • Exceptional customer service skills
  • Innovative, creative, and problem-solving abilities
  • Strong adaptability to change and evolving priorities
  • Strong onboarding, training, and team management abilities
  • Ability to manage multiple projects simultaneously with advanced time management skills
  • Strong knowledge of Microsoft Office Suite, Google Suite

Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. Your career at Execaire Aviation is a journey of growth and development. We invest in our team members, offering extensive training programs and ample opportunities to enhance your skills. From mentorship initiatives to career advancement pathways, we are dedicated to nurturing your potential and fostering a culture of continuous learning. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight!

We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.