Summary As Manager Client Experience, you will be responsible for overseeing and enhancing the overall experience that our clients have with us. You will ensure that every touchpoint along the client ...
Summary As Manager Client Experience, you will be responsible for overseeing and enhancing the overall experience that our clients have with us. You will ensure that every touchpoint along the client ...
Coordinate effective cash management activities (cash inflows/outflows) with appropriate internal departments; * Record and update client contacts and other related information in appropriate CRM ...
Coordinate effective cash management activities (cash inflows/outflows) with appropriate internal departments; * Record and update client contacts and other related information in appropriate CRM ...
Client Relationship Leader
CA$150K - CA$200K/yr
Client Relationship Management: Build deep client relationships, understanding their needs, strategic goals, and operating environment to drive adoption and value realization of purchased products ...
Client Relationship Leader
CA$150K - CA$200K/yr
Client Relationship Management: Build deep client relationships, understanding their needs, strategic goals, and operating environment to drive adoption and value realization of purchased products ...
Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis ...
Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis ...
Client Relationship Manager - Group Savings and Retirement Build the Future with Us Are you passionate about the group savings and retirement industry and looking to contribute to clients' financial ...
Client Relationship Manager - Group Savings and Retirement Build the Future with Us Are you passionate about the group savings and retirement industry and looking to contribute to clients' financial ...
Client Relationship Manager - Group Savings and Retirement Build the Future with Us Are you passionate about the group savings and retirement industry and looking to contribute to clients' financial ...
Client Relationship Manager - Group Savings and Retirement Build the Future with Us Are you passionate about the group savings and retirement industry and looking to contribute to clients' financial ...
This role as Client Relationship Manager (CRM) , Group Insurance and Retirement Solutions could be exactly what you are looking for. This position is a great opportunity to showcase your skills and ...
This role as Client Relationship Manager (CRM) , Group Insurance and Retirement Solutions could be exactly what you are looking for. This position is a great opportunity to showcase your skills and ...
This role as Client Relationship Manager (CRM) , Group Insurance and Retirement Solutions could be exactly what you are looking for. This position is a great opportunity to showcase your skills and ...
This role as Client Relationship Manager (CRM) , Group Insurance and Retirement Solutions could be exactly what you are looking for. This position is a great opportunity to showcase your skills and ...
... with client requirements. Technical Skills: * Strong understanding of cloud application architecture and ERP/CRM ecosystems. * Ability to draft commercial proposals, Statements of Work (SOW), and ...
... with client requirements. Technical Skills: * Strong understanding of cloud application architecture and ERP/CRM ecosystems. * Ability to draft commercial proposals, Statements of Work (SOW), and ...
Strategic Client Relationship Manager
CA$60K - CA$90K/yr
In account management, the relationship is everything. Every moment either deepens that relationship or quietly erodes it. There is no neutral. Encore has held an average client retention of 15 years.
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Strategic Client Relationship Manager
CA$60K - CA$90K/yr
In account management, the relationship is everything. Every moment either deepens that relationship or quietly erodes it. There is no neutral. Encore has held an average client retention of 15 years.
As a Manager, Client Advice, you'll inspire team members to perform at their best, while supporting a "One Team" approach that connects each client with the right advice to meet their financial needs.
As a Manager, Client Advice, you'll inspire team members to perform at their best, while supporting a "One Team" approach that connects each client with the right advice to meet their financial needs.
As a Manager, Client Advice, you'll inspire team members to perform at their best, while supporting a "One Team" approach that connects each client with the right advice to meet their financial needs.
As a Manager, Client Advice, you'll inspire team members to perform at their best, while supporting a "One Team" approach that connects each client with the right advice to meet their financial needs.
The Global Client Service & Trust Manager is responsible for ensuring the success of ongoing transactional processing within the CRM platforms whilst maintaining relationships with Bill Gosling ...
The Global Client Service & Trust Manager is responsible for ensuring the success of ongoing transactional processing within the CRM platforms whilst maintaining relationships with Bill Gosling ...
Partenaire-client / Client Partner Tu es la personne a qui les VP et les C-level de nos clients font confiance. Pas pour les details d'un sprint ou d'un deploiement, mais pour ce qui compte vraiment ...
Partenaire-client / Client Partner Tu es la personne a qui les VP et les C-level de nos clients font confiance. Pas pour les details d'un sprint ou d'un deploiement, mais pour ce qui compte vraiment ...
Client Consultant
Montreal, QC · Hybrid
Managing client relationships with a high level of autonomy and ownership Travel * Occasional travel expected (approximately 10-15% ) What We're Looking For (Essential) * Investment industry ...
Client Consultant
Montreal, QC · Hybrid
Managing client relationships with a high level of autonomy and ownership Travel * Occasional travel expected (approximately 10-15% ) What We're Looking For (Essential) * Investment industry ...
Meet regularly with the client to stay on the lookout for new opportunities ; * Complaint management (quality problems, certificates, RMA etc.). Job requirements Education requirements * DEC in ...
Meet regularly with the client to stay on the lookout for new opportunities ; * Complaint management (quality problems, certificates, RMA etc.). Job requirements Education requirements * DEC in ...
Meet regularly with the client to stay on the lookout for new opportunities ; * Complaint management (quality problems, certificates, RMA etc.). Job requirements Education requirements * DEC in ...
Meet regularly with the client to stay on the lookout for new opportunities ; * Complaint management (quality problems, certificates, RMA etc.). Job requirements Education requirements * DEC in ...
Meet regularly with the client to stay on the lookout for new opportunities ; Complaint management (quality problems, certificates, RMA etc.). Job requirements Education requirements DEC in business ...
Meet regularly with the client to stay on the lookout for new opportunities ; Complaint management (quality problems, certificates, RMA etc.). Job requirements Education requirements DEC in business ...
gestionnaire, Services aux clients ( Gestionnaire ) // Manager, Client Services
Montreal, QC · On-site +1
Tuition Reimbursement After One Year of Service The Manager, Client Services ("Manager") professional is responsible for communicating the Firm's vision and capabilities to the marketplace and ...
gestionnaire, Services aux clients ( Gestionnaire ) // Manager, Client Services
Montreal, QC · On-site +1
Tuition Reimbursement After One Year of Service The Manager, Client Services ("Manager") professional is responsible for communicating the Firm's vision and capabilities to the marketplace and ...
Gestionnaire de projets, Livraison d'avions / Aircraft Delivery Project Manager ***English follows ... Le programme d'avions commerciaux A220 recherche un(e) Responsable Relation Livraison Client pour ...
Gestionnaire de projets, Livraison d'avions / Aircraft Delivery Project Manager ***English follows ... Le programme d'avions commerciaux A220 recherche un(e) Responsable Relation Livraison Client pour ...
Client Manager information
See Quebec salary details
$24K - $31K
10% of jobs
$31K - $38K
13% of jobs
$38.9K is the 25th percentile. Wages below this are outliers.
$38K - $45K
21% of jobs
The median wage is $48K / yr.
$45K - $52K
15% of jobs
$52K - $59K
10% of jobs
$63.5K is the 75th percentile. Wages above this are outliers.
$59K - $66K
11% of jobs
$66K - $73K
9% of jobs
$73K - $80K
6% of jobs
$80K - $87K
4% of jobs
$87K - $94K
1% of jobs
$94K - $101K
1% of jobs
$24K
$57.2K
$101K
How much do client manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Client Manager, and why are they important?
What does a Client Manager do?
What is the difference between Client Manager vs Account Executive?
| Aspect | Client Manager | Account Executive |
|---|---|---|
| Primary Role | Maintains client relationships, ensures client satisfaction, manages ongoing accounts | Generates new business, acquires new clients, presents products/services |
| Required Skills | Customer service, communication, relationship management | Sales, negotiation, presentation skills |
| Work Environment | Long-term client engagement, account management teams | Sales pitches, client meetings, prospecting |
| Industry Usage | Common in consulting, marketing, tech | Common in sales, advertising, tech |
While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.
What are some common challenges Client Managers face when handling multiple client accounts simultaneously?
Other
Posted 16 days ago
Job description
As Canada's premier private jet company with a legacy spanning over 70 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation.
Join us and be a part of a team that lives and breathes these values every day!
As Manager Client Experience, you will be responsible for overseeing and enhancing the overall experience that our clients have with us. You will ensure that every touchpoint along the client's journey is optimized to meet or exceed their expectations, ultimately driving client satisfaction and loyalty. You will play a pivotal role in implementing client-centric strategies and initiatives and will contribute to the growth of our business by identifying areas for improvement, refining processes, and enhancing brand reputation through exceptional client interactions. The incumbent is also responsible for the training, directing, and supervision of all Client Service Representative teams.
- Adhere to Company Policies & Procedures including all safety regulations
- Collaborate closely with executives and stakeholders to develop and implement effective client management strategies aligned with the company's goals and objectives
- Build and nurture trusting relationships with our clientele by designing and executing initiatives that enhance the overall client experience, fostering repeat business and client advocacy
- Analyze client feedback, surveys, and data to identify client pain points to improve the client journey and create a positive experience
- Advocate client needs at the executive level and securing the necessary resources to implement improvements
- Foster employee development by empowering, coaching, and supporting our teams to be their very best in delivering exceptional service and adhering to client-focused strategies
- Champion / Lead Annual Client Review Board meetings
- Establish proper Prestige Service Standards per Occupation for all employees that may have various touch points throughout the Client Journey
- Work closely with Training Department to establish proper Client Service training standards to be rolled out throughout entire organization
- University Degree in Communications, Business Administration, Marketing or a related field
- 3-5 years of client service experience
- Experience in people management and team leadership
- Excellent verbal and written communication skills in both English and French
- Advanced analytical skills to boost data-driven decisions
- Experience with digital marketing tools and social media
- Ability to inspire and lead a team
- Exceptional customer service skills
- Innovative, creative, and problem-solving abilities
- Strong adaptability to change and evolving priorities
- Strong onboarding, training, and team management abilities
- Ability to manage multiple projects simultaneously with advanced time management skills
- Strong knowledge of Microsoft Office Suite, Google Suite
Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. Your career at Execaire Aviation is a journey of growth and development. We invest in our team members, offering extensive training programs and ample opportunities to enhance your skills. From mentorship initiatives to career advancement pathways, we are dedicated to nurturing your potential and fostering a culture of continuous learning. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight!
We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.