ZipRecruiter

Log In

1

Claim Supervisor Jobs (NOW HIRING)

CCMSI

Multi-Line Claim Supervisor

Chicago, IL · On-site

$85K - $95K/yr

Multi Line Claim Supervisor Location: Chicago, IL Schedule: 8:00 am- 4:30pm Salary Range: $85,000-$95,000 Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve ...

Western Mutual Insurance Group

Be Seen First

Property Claim Supervisor

San Antonio, TX · On-site

$100K - $130K/yr

We have an immediate opening for an experienced Property Claim Supervisor. Candidate must have excellent leadership and supervisorial skills with the ability to guide and develop a team of adjusters.

New

CCMSI

Multi-Line Claim Supervisor

Dallas, TX · Remote

$85K - $100K/yr

A supportive, team-based work environment How We Measure Success At CCMSI, great supervisors stand out through ownership, leadership, and impact . We measure success by: Quality claim oversight ...

CCMSI

Multi-Line Claims Technical Supervisor

Linwood, NJ · On-site

$75K - $85K/yr

Multi-Line Claim Supervisor, Technical Location: Linwood, NJ (hybrid reporting) Schedule: 8:00 am-4:30 pm ET Salary Range: $75,000-$85,000 Build Your Career With Purpose at CCMSI At CCMSI, we partner ...

CCMSI

Multi-Line Claims Technical Supervisor

Linwood, NJ · On-site

$75K - $85K/yr

Multi-Line Claim Supervisor, Technical Location: Linwood, NJ (hybrid reporting) Schedule: 8:00 am-4:30 pm ET Salary Range: $75,000-$85,000 Build Your Career With Purpose at CCMSI At CCMSI, we partner ...

CCMSI

Multi-Line Claims Technical Supervisor

Linwood, NJ · On-site

$75K - $85K/yr

Multi-Line Claim Supervisor, Technical Location: Linwood, NJ (hybrid reporting) Schedule: 8:00 am-4:30 pm ET Salary Range: $75,000-$85,000 Build Your Career With Purpose at CCMSI At CCMSI, we partner ...

next page

Showing results 1-20

All JobsClaim Supervisor Jobs

Claim Supervisor information

See salary details

$35K

$87.9K

$139K

How much do claim supervisor jobs pay per year?

As of Jul 15, 2026, the average yearly pay for claim supervisor in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Supervisor, and why are they important?

To thrive as a Claim Supervisor, you need comprehensive knowledge of insurance policies, claim processing, and team management, usually supported by a bachelor's degree and relevant industry experience. Familiarity with claims management software, regulatory compliance tools, and sometimes certifications like AIC (Associate in Claims) are typical requirements. Strong leadership, problem-solving, and effective communication skills help you manage teams and resolve conflicts efficiently. These competencies ensure accurate, timely claims handling and foster a productive, compliant work environment.

What are Claim Supervisors?

Claim Supervisors are professionals who oversee the claims process within insurance companies or related organizations. They manage a team of claims adjusters and examiners, ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their responsibilities include training staff, reviewing complex or disputed claims, implementing process improvements, and serving as a point of escalation for challenging cases. Claim Supervisors play a key role in maintaining customer satisfaction and minimizing financial risk for their organization.

How does a Claim Supervisor typically support their team in managing complex or high-value claims?

A Claim Supervisor plays a crucial role in guiding their team through complex or high-value claims by providing technical expertise, reviewing claim files for accuracy and compliance, and offering strategic direction on challenging cases. They frequently coordinate with adjusters, legal counsel, and clients to ensure claims are processed efficiently and fairly. Additionally, Claim Supervisors often facilitate training, offer feedback, and implement best practices to enhance the team's overall performance and customer satisfaction.

What is the difference between Claim Supervisor vs Claims Adjuster?

AspectClaim SupervisorClaims Adjuster
CredentialsTypically requires a high school diploma or bachelor’s degree; industry certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or CPCU are also valued
Work EnvironmentSupervises claims team, manages workflows, and reviews complex claims; office-based with some field visits
Employer & Industry UsageInsurance companies, third-party administrators, and claims management firms
Primary FocusOverseeing claims processing, team management, and ensuring policy compliance

The Claim Supervisor and Claims Adjuster roles share similar credentials and industry settings. While the Claims Adjuster handles individual claims, the Claim Supervisor oversees a team, managing workflows and ensuring quality. Both roles require industry certifications and work within insurance companies, but their responsibilities differ in scope and leadership level.

More about Claim Supervisor jobs
What cities are hiring for Claim Supervisor jobs? Cities with the most Claim Supervisor job openings:
What states have the most Claim Supervisor jobs? States with the most job openings for Claim Supervisor jobs include:
What job categories do people searching Claim Supervisor jobs look for? The top searched job categories for Claim Supervisor jobs are:
What are popular job titles related to Claim Supervisor jobs? For Claim Supervisor jobs, the most frequently searched job titles are:
Claim Supervisor jobs near you
Workers' Compensation Claim Supervisor

Workers' Compensation Claim Supervisor

CCMSI

Charlotte, NC • On-site

$75K - $97K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Overview
Position Title: Workers' Compensation Claim Supervisor
Location: Charlotte, NC (in office hybrid)
Schedule: 8:00 am-4:30 pm ET
Salary Range: $75,000-$97,500
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don't just process claims-we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary
The Workers' Compensation Claim Supervisor is responsible for the investigation, adjustment and supervision of assigned claims. This position may be used as an advanced training position for consideration for promotion to a management position. Is accountable for the quality of claim services as perceived by CCMSI clients and within our Corporate Claim Standards.
Responsibilities
When we hire supervisors at CCMSI, we look for people-leaders who recognize that every claim impacts a real person's livelihood, hold themselves and their teams accountable for results, and approach challenges as opportunities to develop others and drive excellence.
  • Review, assign and provide supervision of all claim activity for designated claims to ensure compliance with Corporate Claim Standards, client specific handling instructions and in accordance with applicable laws.
  • Investigate, evaluate and adjust assigned claims in accordance with established claim handling standards and laws.
  • Reserve establishment and/or oversight of reserves for designated claims within established reserve authority levels.
  • Provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist designated claim staff in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Direct handling of designated litigated and complex claims.
  • Provide education, training and assist in the development of claim staff.
  • Review and maintain personal diary on claim system.
  • Supervision of all claim activity for specified accounts.
  • Compliance with Corporate Claim Handling Standards and special client handling instructions as established.

Qualifications
Required
  • 10+ years of Workers' Compensation claims handling experience, including full claim investigation, evaluation, and resolution.
  • Demonstrated ability to lead and oversee adjusters in a fast-paced, compliance-driven environment while maintaining quality and service standards.
  • Strong understanding of NC and SC Workers' Compensation regulations, claim practices, and compliance requirements.
  • Active Workers' Compensation adjuster license in NC and SC or ability to obtain required licensing, if applicable.
  • Effective communication skills with the ability to engage professionally with adjusters, clients, and internal partners.
  • Working knowledge of entry- and mid-level WC adjusting roles and workflows.
  • Reliable attendance during established client service hours for the Charlotte, NC branch office.
Nice to Have
  • Prior supervisory or people-lead experience within Workers' Compensation.
  • Bachelor's degree or equivalent combination of education and experience.
  • Industry certifications such as SIP, WCP, AIC
  • AIC, CPCU, or ARM preferred
  • Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required.
  • VA claim handling experience/familiarity.

Why You'll Love Working Here
  • 4 weeks PTO + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

How We Measure Success
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:
  • Quality claim handling - thorough investigations, strong documentation, well-supported decisions
    • Compliance & audit performance - adherence to jurisdictional and client standards
    • Timeliness & accuracy - purposeful file movement and dependable execution
    • Client partnership - proactive communication and strong follow-through
    • Professional judgment - owning outcomes and solving problems with integrity
    • Cultural alignment - believing every claim represents a real person and acting accordingly

This is where we shine, and we hire adjusters who want to shine with us.
Compensation & Compliance
  • Compensation: The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
  • Visa Sponsorship: CCMSI is unable to provide visa sponsorship for this position.
  • ADA Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Equal Opportunity Employer: CCMSI is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Core Values
At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:
  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed.

We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.
#EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #TPA #InsuranceCareers #Charlotte #NC #Supervisor #WorkersCompensation #IND123 #LI-Hybrid

Apply