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Claim Supervisor Jobs in Michigan (NOW HIRING)

Auto-Owners Insurance

Claims Expediter

Lansing, MI · On-site

Acquiring knowledge of basic, limited, claim handling procedures; and have the ability to recognize when exceptional circumstances require involvement of the Branch Manager, Claim Supervisor, or a ...

AirLife

Dispute Resolution Supervisor

Grand Rapids, MI · On-site

$65K - $75K/yr

Demonstrated command of shortage, damage, returns, and invoice-discrepancy claim processes ... or supervising a team is preferred. Level of Education: * Bachelor's degree in supply chain ...

Lund Boats

Warranty Supervisor of AMER

Lowell, MI · On-site

$62K - $90K/yr

Monitor KPIs such as claim cycle time, approval rates, and customer satisfaction * Manage escalated ... Previous supervisory or team leadership experience preferred * Strong analytical and problem ...

Brunswick

Warranty Supervisor of AMER

Lowell, MI · On-site

$62K - $90K/yr

Monitor KPIs such as claim cycle time, approval rates, and customer satisfaction * Manage escalated ... Previous supervisory or team leadership experience preferred * Strong analytical and problem ...

OnPoint

Accounting Supervisor

Allegan, MI · On-site

$63K - $88K/hr

Accounting Supervisor Location : Allegan, MI (Primarily On-Site) Status : Full-Time | Exempt Lead a ... Oversee provider claim payments and reconciliations * Manage purchasing, credit cards, and ...

Highmark Health

Supervisor Coding

Lansing, MI · On-site

$48.54/hr

The supervisor is responsible for the analysis and assessment of data relating to coding. Acting as ... Identifies work flow issues and solutions, training needs, works special projects, resolves claim ...

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All JobsClaim Supervisor JobsClaim Supervisor Jobs in Michigan

Claim Supervisor information

See Michigan salary details

$30.5K

$76.6K

$121.2K

How much do claim supervisor jobs pay per year?

As of Aug 10, 2026, the average yearly pay for claim supervisor in Michigan is $76,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $91,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claim supervisor?

To thrive as a Claim Supervisor, you need comprehensive knowledge of insurance policies, claim processing, and team management, usually supported by a bachelor's degree and relevant industry experience. Familiarity with claims management software, regulatory compliance tools, and sometimes certifications like AIC (Associate in Claims) are typical requirements. Strong leadership, problem-solving, and effective communication skills help you manage teams and resolve conflicts efficiently. These competencies ensure accurate, timely claims handling and foster a productive, compliant work environment.

What is a claim supervisor?

Claim Supervisors are professionals who oversee the claims process within insurance companies or related organizations. They manage a team of claims adjusters and examiners, ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their responsibilities include training staff, reviewing complex or disputed claims, implementing process improvements, and serving as a point of escalation for challenging cases. Claim Supervisors play a key role in maintaining customer satisfaction and minimizing financial risk for their organization.

What does a claim supervisor do?

A Claim Supervisor plays a crucial role in guiding their team through complex or high-value claims by providing technical expertise, reviewing claim files for accuracy and compliance, and offering strategic direction on challenging cases. They frequently coordinate with adjusters, legal counsel, and clients to ensure claims are processed efficiently and fairly. Additionally, Claim Supervisors often facilitate training, offer feedback, and implement best practices to enhance the team's overall performance and customer satisfaction.

What is the difference between Claim Supervisor vs Claims Adjuster?

AspectClaim SupervisorClaims Adjuster
CredentialsTypically requires a high school diploma or bachelor’s degree; industry certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or CPCU are also valued
Work EnvironmentSupervises claims team, manages workflows, and reviews complex claims; office-based with some field visits
Employer & Industry UsageInsurance companies, third-party administrators, and claims management firms
Primary FocusOverseeing claims processing, team management, and ensuring policy compliance

The Claim Supervisor and Claims Adjuster roles share similar credentials and industry settings. While the Claims Adjuster handles individual claims, the Claim Supervisor oversees a team, managing workflows and ensuring quality. Both roles require industry certifications and work within insurance companies, but their responsibilities differ in scope and leadership level.

What are popular job titles related to Claim Supervisor jobs in Michigan? For Claim Supervisor jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Claim Supervisor jobs in Michigan look for? The top searched job categories for Claim Supervisor jobs in Michigan are:
What are popular job titles related to Claim Supervisor jobs in MI? For Claim Supervisor jobs in MI, the most frequently searched job titles are:
Claim Supervisor jobs near you
Infographic showing various Claim Supervisor job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $76,579 per year, or $36.8 per hour.

Claims Expediter

Auto-Owners Insurance Group

Lansing, MI • On-site

Other

Retirement, PTO

Re-posted 24 days ago

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claim Expediter. The position requires the person to:

  • Contact involved parties, describe claim process, initiate completion of claim documentation, confirm the amount of loss, and pay the claim as dictated by Company guidelines. Acquiring knowledge of basic, limited, claim handling procedures; and have the ability to recognize when exceptional circumstances require involvement of the Branch Manager, Claim Supervisor, or a Branch, Field, or Senior Claim Representative. Examples of such circumstances would include coverage questions, denials, complaints, etc. Answer customer inquiries related to pending or unresolved claims. Assist in handling subrogation or salvage.
  • Maintain regular and predictable attendance in meeting a defined work schedule to achieve service objectives.
  • Use computer based information for reference, enter information into computer systems, and develop specialized habits related to assigned work.
  • Responsible for performing support staff functions.
  • Study and obtain appropriate adjuster's license(s), if required by statute in the jurisdiction employed, within time prescribed by the Company or statute.
Desired Skills & Experience
  • High school education or its equivalent is preferred
  • Experience in customer service
  • Above average communication skills (written and verbal)

Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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