1

Claim Supervisor Jobs in Michigan (NOW HIRING)

Acquiring knowledge of basic, limited, claim handling procedures; and have the ability to recognize when exceptional circumstances require involvement of the Branch Manager, Claim Supervisor, or a ...

Acquiring knowledge of basic, limited, claim handling procedures; and have the ability to recognize when exceptional circumstances require involvement of the Branch Manager, Claim Supervisor, or a ...

Active Claim Management & Team Member Advocacy Manages all active workers' compensation claims from ... A supervisor who allows a restricted team member to perform work outside their restriction because ...

New

Active Claim Management & Team Member Advocacy Manages all active workers' compensation claims from ... A supervisor who allows a restricted team member to perform work outside their restriction because ...

New

Active Claim Management & Team Member Advocacy Manages all active workers' compensation claims from ... A supervisor who allows a restricted team member to perform work outside their restriction because ...

New

Active Claim Management & Team Member Advocacy Manages all active workers' compensation claims from ... A supervisor who allows a restricted team member to perform work outside their restriction because ...

New

Be Seen First

... claim files are properly documented, and claims coding is correct. · Refer cases as appropriate to supervisor and management. Skills Required: · Workers' Compensation Experience Required: · 3-5 ...

... Supervisor to join our team of professionals. Job Duties and Responsibilities: Construction ... We'll work directly with your insurance company to coordinate every aspect of your claim. From its ...

next page

Showing results 1-20

Claim Supervisor information

See Michigan salary details

$30.5K

$76.6K

$121.2K

How much do claim supervisor jobs pay per year?

As of Aug 31, 2026, the average yearly pay for claim supervisor in Michigan is $76,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $91,500.00 per year, depending on experience, location, and employer.

What is a claim supervisor?

Claim Supervisors are professionals who oversee the claims process within insurance companies or related organizations. They manage a team of claims adjusters and examiners, ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their responsibilities include training staff, reviewing complex or disputed claims, implementing process improvements, and serving as a point of escalation for challenging cases. Claim Supervisors play a key role in maintaining customer satisfaction and minimizing financial risk for their organization.

What does a claim supervisor do?

A Claim Supervisor plays a crucial role in guiding their team through complex or high-value claims by providing technical expertise, reviewing claim files for accuracy and compliance, and offering strategic direction on challenging cases. They frequently coordinate with adjusters, legal counsel, and clients to ensure claims are processed efficiently and fairly. Additionally, Claim Supervisors often facilitate training, offer feedback, and implement best practices to enhance the team's overall performance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a claim supervisor?

To thrive as a Claim Supervisor, you need comprehensive knowledge of insurance policies, claim processing, and team management, usually supported by a bachelor's degree and relevant industry experience. Familiarity with claims management software, regulatory compliance tools, and sometimes certifications like AIC (Associate in Claims) are typical requirements. Strong leadership, problem-solving, and effective communication skills help you manage teams and resolve conflicts efficiently. These competencies ensure accurate, timely claims handling and foster a productive, compliant work environment.

What is the difference between Claim Supervisor vs Claims Adjuster?

AspectClaim SupervisorClaims Adjuster
CredentialsTypically requires a high school diploma or bachelor’s degree; industry certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or CPCU are also valued
Work EnvironmentSupervises claims team, manages workflows, and reviews complex claims; office-based with some field visits
Employer & Industry UsageInsurance companies, third-party administrators, and claims management firms
Primary FocusOverseeing claims processing, team management, and ensuring policy compliance

The Claim Supervisor and Claims Adjuster roles share similar credentials and industry settings. While the Claims Adjuster handles individual claims, the Claim Supervisor oversees a team, managing workflows and ensuring quality. Both roles require industry certifications and work within insurance companies, but their responsibilities differ in scope and leadership level.

How much do claim supervisors make in the US?

Claim supervisors in the US typically earn an average salary of around $70,000 to $90,000 per year, depending on experience, location, and the size of the organization. They often oversee claims adjusters and require strong knowledge of insurance policies and claims processing systems.
Infographic showing various Claim Supervisor job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 19% Part Time, 3% Temporary, 3% Contract, and 2% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $76,579 per year, or $36.8 per hour.

Claims Expediter

Lansing, MI • On-site


Auto-Owners Insurance
Insurance Services • 5 - 10K employees

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

23rd of 315 rated insurance

People enjoy working here

Good employer

Recommended by parents


Other

Retirement, PTO

Re-posted 4 days ago


Job description

Claim Expediter

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claim Expediter. The position requires the person to:

  • Contact involved parties, describe claim process, initiate completion of claim documentation, confirm the amount of loss, and pay the claim as dictated by Company guidelines. Acquiring knowledge of basic, limited, claim handling procedures; and have the ability to recognize when exceptional circumstances require involvement of the Branch Manager, Claim Supervisor, or a Branch, Field, or Senior Claim Representative. Examples of such circumstances would include coverage questions, denials, complaints, etc. Answer customer inquiries related to pending or unresolved claims. Assist in handling subrogation or salvage.
  • Maintain regular and predictable attendance in meeting a defined work schedule to achieve service objectives.
  • Use computer based information for reference, enter information into computer systems, and develop specialized habits related to assigned work.
  • Responsible for performing support staff functions.
  • Study and obtain appropriate adjuster's license(s), if required by statute in the jurisdiction employed, within time prescribed by the Company or statute.

Desired Skills & Experience

  • High school education or its equivalent is preferred
  • Experience in customer service
  • Above average communication skills (written and verbal)

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.



What Auto-Owners Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom