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Chargeback Analyst Jobs in Virginia (NOW HIRING)

Technomics

Senior AI Architect/Engineer

Arlington, VA · On-site

Analysts have the knowledge, skills, abilities and initiative to deliver timely, practical and ... and chargeback mechanisms * Collaborate with corporate IT to configure networking, private ...

JCPenney

Account Support Representative

Martinsville, VA · On-site

$17.88 - $22.36/hr

This position provides account support and requires analytical skills, attention to detail and the ... chargebacks. • Perform such other duties as directed by the supervisor. Must be flexible and ...

Nautica

Account Support Representative

Martinsville, VA · On-site

$17.88/hr

This position provides account support and requires analytical skills, attention to detail and the ... prevent chargebacks. • Perform such other duties as directed by the supervisor • Must be ...

Nautica

Account Support Representative

Martinsville, VA · On-site

$17.88/hr

This position provides account support and requires analytical skills, attention to detail and the ... prevent chargebacks. • Perform such other duties as directed by the supervisor • Must be ...

Nightwing Group

Cloud Engineer

Virginia Beach, VA · On-site

$100 - $125/hr

Experience in building and operating financial control and analysis systems (cloud cost analysis, showback, and chargeback)* Experience understanding how cloud resources are tagged* Experience ...

Nwis

Cloud Engineer

Virginia Beach, VA · On-site

$53 - $70.75/hr

Experience in building and operating financial control and analysis systems (cloud cost analysis, showback, and chargeback) * Experience understanding how cloud resources are tagged * Experience ...

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Chargeback Analyst information

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How much do chargeback analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for chargeback analyst in Virginia is $28.79, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $34.09 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in Virginia as of September 2026, with employment types broken down into 1% Internship, 83% Full Time, 10% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $59,893 per year, or $28.8 per hour.

Income Auditor (Part Time)

Roanoke, VA

Snowshoe Mountain
Arts, Entertainment, and Recreation • 201 - 500 employees
Learn more about Snowshoe Mountainexternal

$18.27 - $21/hr

Part-time

Re-posted 16 days ago

Job description

Year Round
Position Summary
The Part Time Income Auditor is responsible for ensuring transaction balancing between systems and researching and resolving variances. The auditor is also responsible for reviewing reporting to identify transactions not aligned with policy. The auditor is critical in maintaining accuracy in the system and fraud prevention.
This role is required to be onsite at Snowshoe Resort.
General Responsibilities:
  • Complete daily point of sale payment reconciliations including research and resolution of variances
  • When errors are identified, the Auditor will assist in correction process through on-going communication to supervisory staff.
  • Audit transactions from all resort points of sale: discounts, refunds and products
  • Confirm POS close locations, statement postings, etc.
  • Provide on-going communication to supervisory staff regarding issues identified
  • Prepare journal entries where applicable
  • Respond to guest inquiries where applicable (credit card issues and chargebacks)
  • Participate and support training or inquiries from Operations and/or other audit staff
  • Other projects as identified

Required Qualifications
  • Excellent communication skills - verbal and written communication skills to facilitate resolutions to queries and discrepancies, and to establish a solid foundation of trust is maintained/established
  • Strong computer skills. Proficiency in MS Word, Excel and Outlook.
  • Requires analytical thinking, problem solving and multitasking skills.
  • Must have excellent organizational skills, the ability to keep detailed and neat records and be able to follow detailed operating procedures.
  • Must have keen attention to detail and use tools at their disposal to follow a system of checks and balances to ensure that significant errors/omissions are caught before any material financial issues are created and to detect potential fraud.
  • Enthusiasm, curiosity, and willingness to help out where needed.
  • Experience with D365, RTP or Sirus POS system a plus.

Required Education
  • Minimum of two years’ experience in accounting. Accounting or related degree a plus.

Base hourly pay range: $18.27 - $21.00 per hour
All Information above is subject to change at any time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Snowshoe is an equal opportunity employer.

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