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Chargeback Analyst Jobs in Virginia (NOW HIRING)

Technomics

Senior AI Architect/Engineer

Arlington, VA · On-site

Analysts have the knowledge, skills, abilities and initiative to deliver timely, practical and ... and chargeback mechanisms * Collaborate with corporate IT to configure networking, private ...

JCPenney

Account Support Representative

Martinsville, VA · On-site

$17.88 - $22.36/hr

This position provides account support and requires analytical skills, attention to detail and the ... chargebacks. • Perform such other duties as directed by the supervisor. Must be flexible and ...

Nautica

Account Support Representative

Martinsville, VA · On-site

$17.88/hr

This position provides account support and requires analytical skills, attention to detail and the ... prevent chargebacks. • Perform such other duties as directed by the supervisor • Must be ...

Nautica

Account Support Representative

Martinsville, VA · On-site

$17.88/hr

This position provides account support and requires analytical skills, attention to detail and the ... prevent chargebacks. • Perform such other duties as directed by the supervisor • Must be ...

DPR Construction

MLOps Engineer

Reston, VA · On-site

... Azure Cost Management, chargeback/show back models) Preferred : • Experience in Azure ... advanced analytics use cases • Proficiency with Snowflake • Experience with workflow ...

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Chargeback Analyst information

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$17

$28

$40

How much do chargeback analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for chargeback analyst in Virginia is $28.79, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $34.09 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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For Chargeback Analyst jobs in Virginia, the most frequently searched job titles are:

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The top searched job categories for Chargeback Analyst jobs in Virginia are:

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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $59,893 per year, or $28.8 per hour.

Accounts Receivable, Senior Associate

Framework

Arlington, VA • Hybrid

$30 - $33/hr

Contractor

Re-posted 25 days ago

Job description

Accounts Receivable, Sr. Associate (Hybrid) VA, DC, MD

Our client is seeking a detail oriented Accounts Receivable / Collections Specialist to manage customer accounts, reconcile discrepancies, resolve invoice disputes, and support daily cash applications and collections activities. This role works cross-functionally with operations, warehouses, sales, and finance teams to ensure accurate account maintenance and timely payment processing. This is a hybrid position with 2-3 days a week in the Arlington office.

Key Responsibilities:

  • Manage and maintain assigned customer accounts
  • Reconcile accounts and resolve billing discrepancies
  • Handle collections efforts via phone and email
  • Investigate and resolve invoice disputes and chargebacks
  • Process credits, debit memos, rebates, refunds, and cash receipts
  • Maintain accurate customer and vendor records in ERP systems
  • Coordinate with internal teams and third-party warehouses to resolve invoicing issues
  • Support international withholding tax documentation and compliance
  • Assist with audits and month-end reporting activities
  • Ensure thorough documentation and process improvement initiatives

Qualifications:

  • Bachelor's degree in Accounting, Finance, or related field preferred
  • 3-4 years of accounting, accounts receivable, or collections experience
  • Cash application experience required
  • Strong Microsoft Excel skills; advanced skills a plus
  • Experience with ERP systems required; Microsoft Dynamics AX/D365 preferred
  • Excellent communication, analytical, and problem-solving skills
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment

This is an excellent opportunity for a motivated accounting professional who enjoys working independently while collaborating across teams in a deadline-driven environment.

Framework is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Framework makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Employment Type: CONTRACTOR

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