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Case File Manager Jobs (NOW HIRING)

Empower Mental Health PLLC

Case Manager

Phoenix, AZ

$50K - $55K/yr

This role manages client intake, treatment tracking, attorney and provider communication, and case file organization. The position requires strong attention to detail, excellent communication skills ...

Leidos

File Clerk

Los Angeles, CA

$18.52/hr

Work under the direction of Task Supervisor or Document Management Analyst; * Filing, retrieving, and copying case file materials; * Creating witness binders; preparing deposition and trial exhibits;

Church World Service

Case Manager - per diem

Winchester, VA · On-site

$23.18 - $28.97/hr

Assists client with filing the AR-11 change of address form and provide counseling for adjustment ... A background in case management or human service delivery is desirable. Other Skills : * Must be ...

Church World Service

Case Manager - per diem

Winchester, VA

$19.50 - $25/hr

This per diem Case Manager will provide orientation, ongoing core services and case management ... Assists client with filing the AR-11 change of address form and provide counseling for adjustment ...

Church World Service

Case Manager - per diem

Winchester, VA

$19.50 - $25/hr

Assists client with filing the AR-11 change of address form and provide counseling for adjustment ... A background in case management or human service delivery is desirable. Other Skills : * Must be ...

Lutheran Services Florida

Case Manager

Largo, FL · On-site

$25/hr

Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. * Submit service requests to the lead agency Utilization Management ...

Lovely Law Firm Inc.

Case Manager

Myrtle Beach, SC · On-site

$18 - $23.25/hr

File Management/Demands/Settlements * Ensure all medical records and bills have been requested promptly. * Maintains document file. * Thoroughly documents case activity in a software-based case ...

Lutheran Services Florida

Case Manager

Largo, FL · On-site

$25/hr

Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. * Submit service requests to the lead agency Utilization Management ...

Lutheran Services Florida

Case Manager

Largo, FL · On-site

$17.25 - $22.25/hr

Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. * Submit service requests to the lead agency Utilization Management ...

Lutheran Services Florida

Case Manager

Winter Haven, FL · On-site

$17.50 - $22.50/hr

The Case Manager possess social service and engagement skills and an ability to promote a ... Maintain the physical case file in chronological order, by subject, in accordance with the ...

Lutheran Services Florida

Case Manager

Winter Haven, FL · On-site

$17.50 - $22.50/hr

The Case Manager possess social service and engagement skills and an ability to promote a ... Maintain the physical case file in chronological order, by subject, in accordance with the ...

Lovely Law Firm Inc.

Case Manager

Myrtle Beach, SC · On-site

$18 - $23.25/hr

File Management/Demands/Settlements * Ensure all medical records and bills have been requested promptly. * Maintains document file. * Thoroughly documents case activity in a software-based case ...

Lovely Law Firm Inc.

Case Manager

Myrtle Beach, SC · On-site

$18 - $23.25/hr

File Management/Demands/Settlements · Ensure all medical records and bills have been requested promptly. · Maintains document file. · Thoroughly documents case activity in a software-based case ...

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Case File Manager information

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How much do case file manager jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for case file manager in the United States is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.40 per hour, depending on experience, location, and employer.

What are case file managers?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What is the salary of a case manager in the US?

The average salary for a case manager in the US is approximately $45,000 to $65,000 per year, depending on experience, location, and the industry. Entry-level positions may start lower, while experienced case managers or those with specialized certifications can earn higher salaries. Many roles also include benefits such as health insurance and paid time off.

What qualifications do you need to be a case manager?

To become a case manager, candidates typically need a relevant bachelor's degree such as social work, psychology, or healthcare. Professional experience in social services or healthcare settings is often required, and certifications like the Certified Case Manager (CCM) can enhance job prospects. Strong communication, organizational skills, and knowledge of case management software are also important.

What are the key skills and qualifications needed to thrive as a Case File Manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What is the highest paid legal job?

In the legal field, the highest paid roles are typically senior partners at large law firms, corporate general counsels, and specialized legal consultants. These positions often require extensive experience, advanced degrees, and strong negotiation skills, with salaries reaching into the high six or seven figures annually. Compensation varies based on location, firm size, and area of expertise.

What are some common challenges faced by Case File Managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

How do I get a job as a case manager?

To become a case manager, typically you need a relevant bachelor's degree such as social work, psychology, or healthcare, along with experience in social services or healthcare settings. Certification, like the Certified Case Manager (CCM), can improve job prospects, and strong communication and organizational skills are essential for success in the role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

More about Case File Manager jobs
What cities are hiring for Case File Manager jobs? Cities with the most Case File Manager job openings:
What states have the most Case File Manager jobs? States with the most job openings for Case File Manager jobs include:
What job categories do people searching Case File Manager jobs look for? The top searched job categories for Case File Manager jobs are:
Case File Manager jobs near you
Infographic showing various Case File Manager job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,521 per year, or $25.3 per hour.

Case Manager

Empower Mental Health PLLC

Phoenix, AZ

$50K - $55K/yr

Full-time

Posted 15 days ago

Job description

Why Join Empower Mental Health?

  • Mission-driven organization focused on emotional and cognitive wellness
  • Collaborative, supportive leadership team
  • Opportunities for growth and expanded responsibility
  • Flexible work environment (remote/hybrid options depending on role)
  • Meaningful work that directly impacts client care and case outcomes

Location: On-Site, Phoenix, AZ, 85020

Compensation: $50,000 - $55,000 per year

Position Overview
The Case Manager oversees the full lifecycle of personal injury cases from referral to settlement,
ensuring timely communication, accurate documentation, and coordinated medical care. This role
manages client intake, treatment tracking, attorney and provider communication, and case file
organization. The position requires strong attention to detail, excellent communication skills, and
the ability to manage multiple cases in a fast-paced environment while supporting clients,
attorneys, and providers.

Key Responsibilities
Strategic & Operational Responsibilities

  • Receive referrals and enter new cases into the platform
  • Conduct initial client intake and gather all case details (injury date, incident information,contact details, etc.)
  • Track treatment progress, missed appointments, and provider recommendations
  • Ensure clients receive timely evaluations and ongoing care
  • Identify gaps in care, delays, or compliance issues and escalate appropriately
  • Maintain complete, accurate, and up-to-date case files, records, and documentation
  • Upload and manage all documents in the platform
  • Monitor PI email and faxes for referrals, medical records, balance reductions, and related tasks
  • Prepare case summaries, timelines, and treatment logs

Relationship Management

  • Provide regular updates to partners, attorneys, and providers regarding case status
  • Communicate treatment progress, no-shows, refusals to schedule, and completion of care
  • Send medical records, bills, and updates to legal teams
  • Coordinate with attorneys regarding client needs, case status, and documentation
  • Support lien management and ensure proper documentation for settlement
  • Send AIS case updates through Leading Reach (AIS-specific)
  • Maintain professional, supportive communication with clients to reduce frustration and confusion

Service / Program Support

  • Track case milestones from intake through settlement
  • Ensure all required documentation is prepared for demand packages
  • Support operational workflows related to PI case management
  • Assist clients in understanding treatment timelines and expectations
  • Help maintain client engagement and reduce drop-off

Administrative & Reporting

  • Maintain accurate case notes and updates in the platform
  • Apply proper billing codes (CPT codes) to each case
  • Document all communication, treatment updates, and case activity
  • Track case progress and identify delays or risks
  • Prepare reports or summaries for attorneys, leadership, or providers as needed
  • Ensure all documentation is organized and ready for settlement or demand preparation

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