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Case File Manager Jobs in Massachusetts (NOW HIRING)

Morgan & Morgan, P.A.

Case Manager

Medford, MA

$20.75 - $26.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other ... related duties as assigned to meet the needs of the business Qualification * Bachelor's degree ...

Morgan & Morgan, P.A.

Case Manager

Medford, MA · On-site

$60K - $90K/yr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

JAMS, Inc.

Case Manager

Boston, MA

$21.75 - $28/hr

Manages case files, maintains accurate records and ensures that all case-related documents are up to date. * Prepares and distributes panelist lists in response to arbitration filings or client ...

JAMS, Inc.

Case Manager

Boston, MA · On-site

$68K - $89K/yr

Manages case files, maintains accurate records and ensures that all case-related documents are up to date. * Prepares and distributes panelist lists in response to arbitration filings or client ...

JAMS, Inc.

Case Manager

Boston, MA

$68K - $89K/yr

Manages case files, maintains accurate records and ensures that all case-related documents are up to date. * Prepares and distributes panelist lists in response to arbitration filings or client ...

The Hollister Group

Case Manager

Boston, MA · On-site

$18/hr

Manage the inventory of office supplies and assist with ordering ... Maintain accurate case files, client information, and available employment opportunities/resources

Humetis Group

Case Assistant

Salem, MA · On-site

$18.50 - $24.50/hr

Utilize the MassAbility case management system to: * Draft documents and correspondence * Assess ... Organize and maintain electronic case files to ensure ease of access for the counselors * Provide ...

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Case File Manager information

What are case file managers?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a Case File Manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by Case File Managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

What are popular job titles related to Case File Manager jobs in Massachusetts? For Case File Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Case File Manager jobs in Massachusetts look for? The top searched job categories for Case File Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Case File Manager jobs? Cities in Massachusetts with the most Case File Manager job openings:
Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Case Manager

Morgan & Morgan, P.A.

Medford, MA

$20.75 - $26.75/hr

Other

Re-posted 29 days ago

Morgan & Morgan rating

6.7

Company rating: 6.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

30th of 34 rated law firms

Job description

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

  • Daily interaction with existing and potential clients, via telephone and in person
  • Order medical records from providers and communicate with clients and providers during the course of treatment
  • Obtain documents necessary to support injury and/or liability positions
  • Interact with insurance carriers and healthcare providers to secure records and account balances
  • Work directly with multiple coworkers involved in the management and support of case files
  • Maintain organized case files
  • Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
  • Interact with attorneys and present case synopsis when required
  • Manage case files from intake to closing under the direction of an attorney
  • Performs other related duties as assigned to meet the needs of the business

Qualification

  • Bachelor's degree (preferred)
  • Prior experience as a Personal Injury Case Manager preferred
  • At least 2 years of working in a legal position or insurance adjuster experience preferred
  • Ability to be a team player and follow procedures
  • Proactive interaction with clients, insurance companies and medical providers
  • Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  • Strong writing and communication skills along with attention to detail
  • Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected.

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