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Case File Manager Jobs in Shrewsbury, MA (NOW HIRING)

The Hollister Group

Case Manager

Boston, MA · On-site

$18/hr

Manage the inventory of office supplies and assist with ordering ... Maintain accurate case files, client information, and available employment opportunities/resources

Ignite Human Capital

Case Manager - (Hybrid)

Boston, MA · On-site

$70.43 - $112/hr

Apply advanced knowledge of federal, state, and local rules, procedures, and court filing ... Manage case staffing, outside vendor relationships, resources, and workflows to ensure work is ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$28.84/hr

Keep all participants' files compliance-ready while updating key personnel on resident progress and ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

Veterans Inc.

Case Manager

Worcester, MA

$20 - $25.75/hr

Keep all participants' files compliance-ready while updating key personnel on resident progress and ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

Veterans Inc.

Case Manager

Worcester, MA

$20 - $25.75/hr

Keep all participants' files compliance-ready while updating key personnel on resident progress and ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$28.84/hr

Keep all participants' files compliance-ready while updating key personnel on resident progress and ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

Dlapiper

Case Manager

Boston, MA · Hybrid

$70.43 - $112/hr

... as court filing procedures, both electronic and hard copy; acts as lead paralegal who manages cases/matters and guides/oversees attorneys, paralegals and case assistants; develops checklists ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$26.44/hr

Provides supportive case management necessary for individuals to access medical, social, vocational ... Maintains audit ready client files and documentation and facilitates client groups, as needed.

Veterans Inc.

Case Manager

Worcester, MA · On-site

$26.44/hr

Provides supportive case management necessary for individuals to access medical, social, vocational ... Maintains audit ready client files and documentation and facilitates client groups, as needed.

Veterans Inc.

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Provides supportive case management necessary for individuals to access medical, social, vocational ... Maintains audit ready client files and documentation and facilitates client groups, as needed.

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All JobsCase File JobsCase File Manager JobsCase File Manager Jobs in Shrewsbury, MA

Case File Manager information

See Shrewsbury, MA salary details

$15

$25

$39

How much do case file manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for case file manager in Shrewsbury, MA is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $27.93 per hour, depending on experience, location, and employer.

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

How hard is it to become a case file manager?

Becoming a case file manager typically requires strong organizational skills, attention to detail, and familiarity with case management software. Many positions prefer candidates with a high school diploma or equivalent, and some roles may require relevant experience or certifications in case management or related fields.

How much do case file managers make in the US?

In the US, case file managers typically earn a median annual salary of around $40,000 to $55,000, depending on experience, location, and employer. Salaries can vary based on the industry, certifications, and whether the role involves administrative or specialized tasks.

Is case file management a stressful job?

Case file management can be stressful due to the need for accuracy, organization, and meeting deadlines. It often involves handling sensitive information and requires attention to detail, which can contribute to work-related stress, especially in high-pressure environments or with heavy workloads.

What qualifications do you need to be a case file manager?

A case file manager typically needs a high school diploma or equivalent, with some roles preferring post-secondary education in fields like criminal justice, social work, or administration. Strong organizational skills, attention to detail, and experience with record-keeping or case management software are important qualifications. Certifications in case management or related areas can enhance job prospects.

What job categories do people searching Case File Manager jobs in Shrewsbury, MA look for?

The top searched job categories for Case File Manager jobs in Shrewsbury, MA are:

What cities near Shrewsbury, MA are hiring for Case File Manager jobs?

Cities near Shrewsbury, MA with the most Case File Manager job openings:

Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Shrewsbury, MA as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,509 per year, or $25.7 per hour.

Case Manager

The Hollister Group

Boston, MA • On-site

$18/hr

Contractor

Re-posted 23 days ago

Job description

We are The Hollister Group, the Boston area's leading woman-owned staffing firm. We guide candidates through the job search process and connect top-tier talent with opportunities that meet the needs of our candidates and our clients. Our Recruiters will help you refine your goals, improve your resume and interview skills, and stay on the lookout for a position that matches your experience and ambition!
Our Administrative & HR Staffing team is currently looking to speak with candidates who would be interested in opportunities in Boston/Cambridge with similar specifications to those below:
Compensation:
$18.00/hr *
*listed not guaranteed - potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range.
Responsibilities:
  • Greet visitors, answer phone calls and emails
  • Manage the inventory of office supplies and assist with ordering
  • Maintain accurate case files, client information, and available employment opportunities/resources
  • Conduct workshops, coordinate referrals, and connect clients with the appropriate support services
  • Provide community information resources to clients and assist clients with filling out applications
  • Walk clients through the intake process and establish educational/occupational goals
  • Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts
  • Perform other administrative tasks and complete special projects as requested

Requirements:
  • High school diploma or equivalent required
  • Bilingual (fluent in English and Spanish) strongly preferred
  • 0-1 years of experience in case management, workforce development, and/or office support
  • Customer service experience strongly preferred
  • Attention to detail and ability to multitask
  • Able to work in a fast-paced environment while maintaining composure
  • Must be proficient with Microsoft Office programs (Word and Excel especially)

Interested in learning more! Apply with your resume and we'll get in touch!
If these details don't quite align with you, don't worry! We have a variety of other openings for Administrative roles, and in Human Resources, Accounting, and Finance. Apply here or send your resume via email at apply@hollistergroup.com to connect with a recruiter and see how we can help you in your search!
Our Commitment to Inclusion & Belonging
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from under-represented people in their respective occupations or positions.
#HGL

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