ZipRecruiter

Log In

1

Case File Manager Jobs in Massachusetts (NOW HIRING)

Veterans Inc.

Case Manager

Worcester, MA

$20 - $25.75/hr

Keep all participants' files compliance-ready while updating key personnel on resident progress and ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$28.84/hr

Keep all participants' files compliance-ready while updating key personnel on resident progress and ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$28.84/hr

Keep all participants' files compliance-ready while updating key personnel on resident progress and ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Keep all participants' files compliance-ready while updating key personnel on resident progress and ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

Dlapiper

Case Manager

Boston, MA · Hybrid

$70.43 - $112/hr

... as court filing procedures, both electronic and hard copy; acts as lead paralegal who manages cases/matters and guides/oversees attorneys, paralegals and case assistants; develops checklists ...

previous page

Showing results 41-60

All JobsCase File JobsCase File Manager JobsCase File Manager Jobs in Massachusetts

Case File Manager information

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

How hard is it to become a case file manager?

Becoming a case file manager typically requires strong organizational skills, attention to detail, and familiarity with case management software. Many positions prefer candidates with a high school diploma or equivalent, and some roles may require relevant experience or certifications in case management or related fields.

How much do case file managers make in the US?

In the US, case file managers typically earn a median annual salary of around $40,000 to $55,000, depending on experience, location, and employer. Salaries can vary based on the industry, certifications, and whether the role involves administrative or specialized tasks.

Is case file management a stressful job?

Case file management can be stressful due to the need for accuracy, organization, and meeting deadlines. It often involves handling sensitive information and requires attention to detail, which can contribute to work-related stress, especially in high-pressure environments or with heavy workloads.

What qualifications do you need to be a case file manager?

A case file manager typically needs a high school diploma or equivalent, with some roles preferring post-secondary education in fields like criminal justice, social work, or administration. Strong organizational skills, attention to detail, and experience with record-keeping or case management software are important qualifications. Certifications in case management or related areas can enhance job prospects.

What are popular job titles related to Case File Manager jobs in Massachusetts?

For Case File Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Case File Manager jobs in Massachusetts look for?

The top searched job categories for Case File Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Case File Manager jobs?

Cities in Massachusetts with the most Case File Manager job openings:

Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Lead Youth Family Foundations Housing Case Manager

Community Teamwork Inc

Lowell, MA

$27 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Lead Youth Family Foundations Housing Case Manager full-time day shift

Pay Range $27-$29 per hour

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employ over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

We are seeking a Lead Youth Family Foundations Housing Case Manager to join CTIs Youth Services team, located at the Youth Opportunity Center. The Lead Youth Family Foundations Housing Case Manager will provide advanced levels of support to young adults (14-25) and their families entering Youth Family Foundations housing programming. This includes providing advanced level case management, advocacy, referral information and supporting participants in overcoming barriers towards long-term, independent housing. The Lead Youth Family Foundations Housing Case Manager will supervise and lead members of the Youth Family Foundations Housing team.

Essential Functions and Responsibilities

  • Train and supervise Youth Family Rehousing Case Management staff
  • Receive, assign, and monitor new referrals to Youth Family Housing Programming
  • Develop and use network of available services to assist participants and staff
  • Support and complete onboarding and program entry documents with staff and participants
  • Lead and facilitate team meetings to address program and participant goals
  • Collaborate with Youth Family Foundations staff to support participants in housing goals and service planning
  • Provide oversight and support of scattered site/residential and rental assistance programming
  • Establish and maintain working relationships with housing providers and internal/external partners
  • Data input, file management, case management software and all administrative tasks as necessary
  • Uphold the values of CTI Equity, Integrity, Compassion

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

  • High School diploma or equivalent education
  • 2+ years of experience working with youth and young adults
  • Ability to work comfortably with pregnant and parenting youth in both group and individual settings, preferably with experience advocating for families
  • Minimum of one-year of experience with assessment, advocacy and case management work in a Human Service field
  • Demonstrated knowledge of community resources available to low-income individuals and families
  • Demonstrated knowledge of supportive housing programming
  • Excellent customer service, organizational, oral and written communication skills
  • Ability to manage multiple priorities and work in a fast-paced environment
  • Proficient computer skills in basic computer software and data collection systems
  • Excellent crisis management skills
  • Ability to maintain accurate records and confidentiality of information
  • Excellent attention to detail
  • Valid Drivers License

Preferred Qualifications

  • Bachelors Degree, preferably in a Human Services related field. Minimum 5+ years direct case management experience may substitute for degree.
  • Experience with families
  • Bilingual skills (English/Spanish, English/Khmer, English/Portuguese)

Benefit Information*

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:

  • 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays
  • Medical, Dental, and Vision Insurance - Company Paid Life Insurance Critical Illness Insurance-Pet Insurance
  • Tuition Reimbursement - Career Advancement and Professional Development Opportunities
  • 5% employer contribution to your 401(k) retirement account after 6 months of employment
  • Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve
  • The stated pay range represents the Agencys good-faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications

Equal Opportunity Employer Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.

Apply