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Case File Manager Jobs in Massachusetts (NOW HIRING)

Staffing Studio

Personal Injury Paralegal

Salem, MA · On-site

$56K - $77K/yr

Manage litigation and personal injury case files independently and collaboratively. * Draft, proofread, and prepare legal documents, correspondence, and pleadings. * Communicate professionally with ...

Staffing Studio

Personal Injury Paralegal

Salem, MA · On-site

$56K - $77K/yr

Manage litigation and personal injury case files independently and collaboratively. * Draft, proofread, and prepare legal documents, correspondence, and pleadings. * Communicate professionally with ...

Franklin Professionals

Case Manager

Boxborough, MA · On-site

Case Manager Location: Harvard, Massachusetts Why Join us? Join a compassionate human services ... Review after-visit summaries and ensure copies are properly filed. * Monitor and verify completion ...

Default Brand

Case Manager - Part Time

New Bedford, MA · On-site

$34 - $38.50/hr

Maintain accurate case files, ensures required Authorizations to release/obtain information are signed by residents, prepares legible case management notes of each session, documents referrals on ...

Ignite Human Capital

Case Manager - (Hybrid)

Boston, MA · On-site

$70.43 - $112/hr

Apply advanced knowledge of federal, state, and local rules, procedures, and court filing ... Manage case staffing, outside vendor relationships, resources, and workflows to ensure work is ...

Ignite Human Capital

Case Manager - (Hybrid)

Boston, MA · On-site

$70.43 - $112/hr

Apply advanced knowledge of federal, state, and local rules, procedures, and court filing ... Manage case staffing, outside vendor relationships, resources, and workflows to ensure work is ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Keep all participants' files compliance-ready while updating key personnel on resident progress and ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$28.84/hr

Keep all participants' files compliance-ready while updating key personnel on resident progress and ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$28.84/hr

Keep all participants' files compliance-ready while updating key personnel on resident progress and ... Minimum of three (3) years' experience in program management, case management, substance abuse ...

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All JobsCase File JobsCase File Manager JobsCase File Manager Jobs in Massachusetts

Case File Manager information

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

How hard is it to become a case file manager?

Becoming a case file manager typically requires strong organizational skills, attention to detail, and familiarity with case management software. Many positions prefer candidates with a high school diploma or equivalent, and some roles may require relevant experience or certifications in case management or related fields.

How much do case file managers make in the US?

In the US, case file managers typically earn a median annual salary of around $40,000 to $55,000, depending on experience, location, and employer. Salaries can vary based on the industry, certifications, and whether the role involves administrative or specialized tasks.

Is case file management a stressful job?

Case file management can be stressful due to the need for accuracy, organization, and meeting deadlines. It often involves handling sensitive information and requires attention to detail, which can contribute to work-related stress, especially in high-pressure environments or with heavy workloads.

What qualifications do you need to be a case file manager?

A case file manager typically needs a high school diploma or equivalent, with some roles preferring post-secondary education in fields like criminal justice, social work, or administration. Strong organizational skills, attention to detail, and experience with record-keeping or case management software are important qualifications. Certifications in case management or related areas can enhance job prospects.

What are popular job titles related to Case File Manager jobs in Massachusetts?

For Case File Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Case File Manager jobs in Massachusetts look for?

The top searched job categories for Case File Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Case File Manager jobs?

Cities in Massachusetts with the most Case File Manager job openings:

Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Personal Injury Paralegal

Salem, MA • On-site

Staffing Studio
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Staffing Studioexternal

$56K - $77K/yr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Job Title: Litigation Paralegal / Personal Injury Paralegal (Full-Time)

Location: Salem, MA (Commuter Rail Accessible!)

Job Type: Full-time (40 hours/week)

About Us

We are a growing, collaborative law firm based in Salem, MA. Our team prides itself on high synergy, strong mutual support, and exceptional client advocacy. We are seeking an experienced, proactive, and detail-oriented Paralegal to manage personal injury and litigation cases from start to finish.

Key Responsibilities

  • Manage litigation and personal injury case files independently and collaboratively.
  • Draft, proofread, and prepare legal documents, correspondence, and pleadings.
  • Communicate professionally with clients, insurance carriers, and medical providers.
  • Request, organize, and review medical records and billing charts.
  • Utilize case management software (Smart Advocate) to maintain accurate records and track deadlines.
  • Answer incoming client communications and perform general administrative office duties.
  • Serve as a Notary Public for legal document execution.

Qualifications & Requirements

  • Experience: Minimum 1-3+ years of experience in personal injury law, civil litigation, or legal administration.
  • Case Management: Proven experience managing tasks from inception through resolution while prioritizing deadlines.
  • Technical Skills: Experience with case file software (Smart Advocate experience strongly preferred).
  • Communication: Exceptional client interaction, phone etiquette, and professional proofreading skills.
  • Certifications: Current Notary Public commission or willingness to obtain notary status upon hire.
  • Languages: Bilingual or multilingual skills (Spanish, Portuguese, etc.) are a strong plus!

Benefits & Perks

  • Competitive 401(k) plan with 100% company match up to 3% after 1 year.
  • Health insurance coverage.
  • Short-term disability coverage.
  • Paid Time Off (PTO): Annual paid vacation, sick time, personal time, and paid holidays.
  • Summer Hours: Early office closure on Fridays during summer months.
  • Location Perks: Conveniently walkable from the Salem Commuter Rail station; paid garage parking pass provided.

How to Apply

If you are a reliable, self-motivated paralegal looking to grow with a supportive legal team, submit your resume today!

Employment Type: FULL_TIME

Apply