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Case File Manager Jobs in Massachusetts (NOW HIRING)

Humetis Group

Case Assistant

Salem, MA · On-site

$18.50 - $24.50/hr

Utilize the MassAbility case management system to: * Draft documents and correspondence * Assess ... Organize and maintain electronic case files to ensure ease of access for the counselors * Provide ...

Youthbuild Boston Inc

Case Manager

Roxbury, MA · On-site

$50K - $60K/yr

... files Coordinate Mental Toughness orientation activities (workshops, trainings, team-building ... Case Management Manage a caseload of approximately 20 students, coordinating weekly with academic ...

Staffing Studio

Personal Injury Paralegal

Salem, MA · On-site

$56K - $77K/yr

Manage litigation and personal injury case files independently and collaboratively. * Draft, proofread, and prepare legal documents, correspondence, and pleadings. * Communicate professionally with ...

Staffing Studio

Personal Injury Paralegal

Salem, MA · On-site

$56K - $77K/yr

Manage litigation and personal injury case files independently and collaboratively. * Draft, proofread, and prepare legal documents, correspondence, and pleadings. * Communicate professionally with ...

Ignite Human Capital

Case Manager - (Hybrid)

Boston, MA · On-site

$70.43 - $112/hr

Apply advanced knowledge of federal, state, and local rules, procedures, and court filing ... Manage case staffing, outside vendor relationships, resources, and workflows to ensure work is ...

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All JobsCase File JobsCase File Manager JobsCase File Manager Jobs in Massachusetts

Case File Manager information

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

How hard is it to become a case file manager?

Becoming a case file manager typically requires strong organizational skills, attention to detail, and familiarity with case management software. Many positions prefer candidates with a high school diploma or equivalent, and some roles may require relevant experience or certifications in case management or related fields.

How much do case file managers make in the US?

In the US, case file managers typically earn a median annual salary of around $40,000 to $55,000, depending on experience, location, and employer. Salaries can vary based on the industry, certifications, and whether the role involves administrative or specialized tasks.

Is case file management a stressful job?

Case file management can be stressful due to the need for accuracy, organization, and meeting deadlines. It often involves handling sensitive information and requires attention to detail, which can contribute to work-related stress, especially in high-pressure environments or with heavy workloads.

What qualifications do you need to be a case file manager?

A case file manager typically needs a high school diploma or equivalent, with some roles preferring post-secondary education in fields like criminal justice, social work, or administration. Strong organizational skills, attention to detail, and experience with record-keeping or case management software are important qualifications. Certifications in case management or related areas can enhance job prospects.

What are popular job titles related to Case File Manager jobs in Massachusetts?

For Case File Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Case File Manager jobs in Massachusetts look for?

The top searched job categories for Case File Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Case File Manager jobs?

Cities in Massachusetts with the most Case File Manager job openings:

Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Case Manager - Social Services

Berkshire Health Systems

Pittsfield, MA • On-site

$45.25/hr

Full-time

Re-posted 8 days ago

Berkshire Health Systems rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

  • DEFINITION/PRIMARY FUNCTION
    • The Case Manager is responsible for managing the healthcare needs, facilitation and achievement of quality and cost outcomes of all patients within Berkshire Medical Center, across the continuum. The case manager, utilizing a multidisciplinary team approach, negotiates, procures, coordinates and monitors services and resources needed by patients. The case manager is responsible for reviewing the patient at admission, and in some instances prior to admission, and concurrently throughout the hospital stay for the appropriate level of care and utilization of resources. The case manager will perform transition care planning activities to secure appropriate post hospital care arrangements and will monitor the patient during the course of their hospitalization. The case manager participates with the performance improvement initiatives undertaken by Berkshire Health Systems
  • POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
    • Experience:
      • Three years clinical experience in acute care in areas such as internal medicine, surgery, orthopedics, mother/child, cardiology, and oncology.
      • Three years clinical experience in Rehab Setting, Home Health and Long-Term Care would be considered.
      • Ability to perform a comprehensive admission and discharge risk assessment related to quality, financial, payer benefit allowances and limitations, risk management and patient satisfaction.
      • Case Management experience required for weekend, temporary and per diem positions.
      • Experience specializing in utilization management (levels of care knowledge and demonstrable competence with evidence-based criteria tools), discharge planning to entities throughout a continuum of care, previous care management or third-party insurance review required
      • Current knowledge of CMS (levels of care determinations), appeal rights & DPH regulations required
      • Current knowledge of Ma Pro QIO (appeals) required
      • Knowledge of regulatory and accreditation organizations such as Joint Commission, DPH and HealthGrades preferred
    • Education and Training:
      • Associate degree is Nursing required.
      • Bachelor's Degree in Nursing within four years of hire.
    • License, Certification & Registration:
      • RN - Currently licensed as an RN in Massachusetts
      • CPR
      • CCMACM - Certified Case Manager or Accredited Case Manager within two years of hire
      • RN-BC - Registered Nurse, Board Certification in Case Management with two years of hire
    • Other Requirements:
      • Organizational skills. Proven ability to analyze and present data. Computer literacy. Ability to plan, implements, and evaluate change.
      • Data management skills preferred
      • Proven excellent interpersonal and communication skills
      • Ability to maintain confidentiality
      • Proven collaboration & negotiation skills with providers, patients, families, insurance organizations and government agencies
      • Proven ability to work independently
      • Proven excellent organizational skills
      • Demonstrated ability to establish and maintain relationships with physicians
      • Knowledge of local community resources required
      • Knowledge of Medicare, Medicaid, third party commercial payers and reimbursement required
      • Computer experience required with proven ability to manage multiple open applications
      • Skills in data comprehension, research, analysis, interpretation, and judgement necessary to prepare a comprehensive summary report for files, management, legal and/or regulatory agencies upon request

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