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Case File Manager Jobs in Ohio (NOW HIRING)

Personal Growth Counseling Services

Case Manager

Cleveland, OH · On-site

$19.50 - $25/hr

4-5 days per week | 3:30 - 7:00 PM The Case Manager will manage cases for their assigned clients to ... case files regularly to ensure on-going audit-ready status. 6. Collaborate with referral sources ...

St Vincent de Paul, Dayton

Case Manager I

Dayton, OH · On-site

$17.75 - $22.75/hr

Program Manager Date of Origination: Last Updated January 2025 Company Overview The vision of St ... Maintain accurate daily logs, records, monthly outcome reports, and case files, using standardized ...

Franklin County, OH

Case Manage, Training

Columbus, OH · On-site

$23.56/hr

OCSEA Probationary Period: 180 Days Classification Purpose The primary purpose of the Case Manager ... Document all work activities in case files. Attend conferences, workshops, and training, as ...

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Case File Manager information

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

What are popular job titles related to Case File Manager jobs in Ohio? For Case File Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Case File Manager jobs in Ohio look for? The top searched job categories for Case File Manager jobs in Ohio are:
What cities in Ohio are hiring for Case File Manager jobs? Cities in Ohio with the most Case File Manager job openings:
Case File Manager jobs near you

Case Manager - Transitions

Community action committee of pike county

Piketon, OH • On-site

$17.78/hr

Full-time

Posted 19 days ago

Job description

Description
The Transitions Case Manager provides comprehensive case management services to individuals impacted by substance use disorder who are participating in the Transitions Program and returning to the workforce. Reporting to the Workforce & Business Development Case Management Coordinator, this role is responsible for assessing eligibility, developing individualized employment and training plans, coordinating supportive services, and guiding participants toward sustainable employment. The Transitions Case Manager works collaboratively with recovery agencies, behavioral health providers, employers, training providers, and community partners to support long-term recovery, workforce reintegration, and program success.
Program Delivery
Estimated Effort: 50%
  • Screen and assess applicants for WIOA eligibility in accordance with federal, state, and local guidelines; gather and verify all required documentation to ensure compliance.
  • Assist participants with completion of intake and enrollment requirements, including Eligibility Applications, OMJ Backpack setup, WorkKeys testing, TABE testing, Future Plans assessments, and other career-related evaluations.
  • Enter and maintain accurate client data in the ARIES case management system, including documentation of services, barriers, Individual Employment Plans (IEPs), progress monitoring, performance measures, monthly case notes, and follow-up surveys.
  • Evaluate applicants to determine appropriateness for services, ensuring resources are targeted effectively and aligned with program goals and eligibility standards.
  • Provide ongoing case management services, including regular client reviews, follow-ups, attendance monitoring, and issue resolution to support successful completion of service plans.
  • Identify client needs and provide referrals to supportive services and community resources, including CAC programs, social service agencies, recovery agencies, behavioral health providers, and other partners addressing barriers such as housing, childcare, transportation, healthcare, and recovery support.
  • Facilitate placement into post-secondary training and/or unsubsidized employment by maintaining proactive communication with training providers, employers, and clients.
  • Assist clients with resume development, cover letter preparation, interview practice, and job readiness activities; provide retention services to support employment stability.
  • Coordinate work experience placements under supervision of the Coordinator, including employer recruitment, participant matching, monitoring performance, and maintaining employer relationships.
  • Contribute to the development and delivery of life skills and educational workshops designed to support recovery, employability, and long-term self-sufficiency.
  • Work toward achieving WIOA performance outcomes, including placement at exit, employment retention in the 2nd and 4th quarters post-exit, credential attainment, median wage gains, and measurable skill increases.
  • Support achievement of Key Performance Indicators (KPIs) aligned with the agency's strategic plan.
  • Maintain strict confidentiality and protect Personally Identifiable Information (PII) in compliance with agency policies and state and federal regulations.
Case File Management
Estimated Effort: 30%
  • Maintain complete, accurate, and compliant case files in accordance with State and Federal WIOA regulations, including eligibility documentation, service records, training accounts, purchase orders, and invoices.
  • Perform data validation to ensure consistency between case files and the ARIES case management system.
  • Ensure timely and thorough case note documentation, with at least monthly updates detailing client activities, services provided, progress toward goals, and outcomes.
  • Adhere to all CAC, ODJFS, and Workforce Development Area #1 policies and procedures related to documentation standards, confidentiality, and file management.
  • Maintain accurate and compliant files for Special Grant programs (e.g., Car Repair Program), ensuring audit readiness at all times.
Outreach Delivery
Estimated Effort: 10%
  • Participate in outreach and recruitment activities to increase awareness of OhioMeansJobs Pike County and Transitions Program services.
  • Attend community events, OMJ Van events, and outreach initiatives to connect with potential clients, employers, recovery agencies, and community partners.
  • Communicate with employers, social service agencies, recovery agencies, and behavioral health providers to align workforce opportunities with client needs.
  • Provide backup support in the OMJ Center as needed, including greeting clients, assisting with intake paperwork, referring clients to services, and supporting job search activities.
  • Attend meetings, conferences, and trainings related to workforce development, recovery services, and case management and communicate relevant information to stakeholders.
  • Distribute program information through flyers, presentations, and direct outreach efforts.
Service and Other Responsibilities
Estimated Effort: 10%
  • Adhere to all agency safety policies and procedures.
  • Serve on CAC committees and collaborate to promote service coordination and continuous improvement.
  • Perform additional duties as assigned by the Supervisor to support program and organizational goals.
Minimum Requirements
Education:
  • Chemical Dependency Counselor Assistant (CDCA) certification with an active Ohio license OR
  • Associate degree in Social Work, Human Services, Specialized Studies with a Case Management concentration, or a related field, with the ability to obtain CDCA certification within six (6) months of hire.

Licenses, Certifications, and Accreditations:
  • Valid Ohio driver's license
  • Ability to be insured under agency insurance
Preferred Qualifications
  • Experience working with diverse populations in varied settings
  • Proficiency in Microsoft Office Suite, with strong Excel skills for data analysis and reporting
  • Knowledge of client case management, workforce development, and recovery-oriented services
  • Experience using client tracking or case management systems
Working Conditions
This position operates in a well-lighted office environment and requires occasional local and regional travel (up to 40%). Evening and weekend work may be required. The role is fast-paced and involves managing multiple priorities, detailed documentation, and coordination with recovery and workforce partners, with low-to-moderate levels of stress.

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