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Case File Manager Jobs in Cleveland, OH (NOW HIRING)

Personal Growth Counseling Services

Case Manager

Cleveland, OH · On-site

$19.50 - $25/hr

4-5 days per week | 3:30 - 7:00 PM The Case Manager will manage cases for their assigned clients to ... case files regularly to ensure on-going audit-ready status. 6. Collaborate with referral sources ...

Personal Growth Counseling Services

Case Manager

Cleveland, OH · On-site

$19.50 - $25/hr

4-5 days per week | 3:30 - 7:00 PM The Case Manager will manage cases for their assigned clients to ... case files regularly to ensure on-going audit-ready status. 6. Collaborate with referral sources ...

W3Global Inc.

Litigation Associate

Cleveland, OH

$100K - $200K/yr

Client Management: Communicate directly and transparently with clients, providing timely case development updates and advising them on legal strategies and potential outcomes. * File Maintenance:

Ethos Risk Services

Investigator

Cleveland, OH · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Finalize case file by submitting case reports and uploading video footage via personal laptop at ...

Ethos Risk Services

Investigator

Cleveland, OH

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Finalize case file by submitting case reports and uploading video footage via personal laptop at ...

Ethos Risk Services

Investigator

Cleveland, OH · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Finalize case file by submitting case reports and uploading video footage via personal laptop at ...

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All JobsCase File JobsCase File Manager JobsCase File Manager Jobs in Cleveland, OH

Case File Manager information

See Cleveland, OH salary details

$14

$24

$37

How much do case file manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for case file manager in Cleveland, OH is $24.49, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $26.59 per hour, depending on experience, location, and employer.

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

What are popular job titles related to Case File Manager jobs in Cleveland, OH? For Case File Manager jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Case File Manager jobs in Cleveland, OH look for? The top searched job categories for Case File Manager jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Case File Manager jobs? Cities near Cleveland, OH with the most Case File Manager job openings:
Case File Manager jobs near you

Case Manager

Personal Growth Counseling Services

Cleveland, OH • On-site

$21 - $24/hr

Part-time

Posted 14 days ago

Job description

4-5 days per week | 3:30 - 7:00 PM
The Case Manager will manage cases for their assigned clients to ensure that each client receives services needed for overall wellbeing and in accordance with the client's Individualized Treatment Plan (ITP).
RESPONSIBILITIES:
1. Utilize basic clinical interventions to support client efforts toward sobriety, coping with symptoms of depression and anxiety, safe lifestyle, healthy socialization, suicide prevention, occupational and academic success, individual and family restoration, and overall wellbeing.
2. Acquire knowledge and maintain current contact and referral information of community resources to address client needs for support of sobriety and mental stability, food, clothing, housing, financial assistance, inpatient referrals, medical care, and safety.
3. Complete and submit progress notes and other documentation within 24 to 48 hours.
4. Achieve or exceed individual productivity goals.
5. Review case files regularly to ensure on-going audit-ready status.
6. Collaborate with referral sources, local agencies, and legal entities as needed to coordinate client care, facilitate referrals, achieve, and maintain safety standards, promote good will, and expand opportunities for client resources and clinician training.
7. Acquire and maintain effective techniques for crisis de-escalation, as well as basic intervention for medical and mental health emergencies for use with clients in multiple settings.
8. Perform all job duties in a manner that is friendly, respectful, and aligned with the
agency's Mission, Values, Patient Care Philosophy, and Standards of Ethical Conduct.
9. All other duties as assigned.
QUALIFICATIONS:
1. High School Diploma or equivalent.
2. 3+ years of experience working in the social work field.
3. Chemical Dependency certification or Social Work licensure, preferred.
4. Must be certified within 90 days of starting the position on First Aid, CPR, and De-escalation Training.
5. Be at least 23 years of age, have valid driver's license, and have an acceptable driving record.
6. Maintain a current and valid Ohio or Michigan driver's license, a good driving record, adequate insurance and be willing to use personal car to perform job duties.
7. Computer skills including Excel capabilities with ability to create reports.

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