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Case File Manager Jobs in Akron, OH (NOW HIRING)

UB Greensfelder LLP

Paralegal - Litigation

Cleveland, OH · On-site

$80K - $100K/yr

Prepare case summaries, reports, and court or agency filings. * Organize and manage deposition, motion, hearing, and trial materials, including exhibits and supporting documents. * Coordinate ...

Kisling, Nestico & Redick

Case Coordinator

Fairlawn, OH · On-site

$17.25 - $23.50/hr

Scan and attach documents to client file in case management software * Edit documents, scan and fax * Add providers from spreadsheet into case management software * Interact with firm investigators ...

Kisling, Nestico & Redick, LLC

Case Coordinator

Fairlawn, OH · On-site

$17.25 - $23.50/hr

Scan and attach documents to client file in case management software * Edit documents, scan and fax * Add providers from spreadsheet into case management software * Interact with firm investigators ...

Kisling, Nestico & Redick, LLC

Case Coordinator

Fairlawn, OH · On-site

$17.25 - $23.50/hr

Scan and attach documents to client file in case management software * Edit documents, scan and fax * Add providers from spreadsheet into case management software * Interact with firm investigators ...

W3Global Inc.

Litigation Associate

Cleveland, OH · On-site

$100K - $200K/yr

Client Management: Communicate directly and transparently with clients, providing timely case development updates and advising them on legal strategies and potential outcomes. * File Maintenance:

Ethos Risk Services

Investigator

Akron, OH · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Finalize case file by submitting case reports and uploading video footage via personal laptop at ...

Ethos Risk Services

Investigator

Cleveland, OH · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Finalize case file by submitting case reports and uploading video footage via personal laptop at ...

Ethos Risk Services

Investigator

Akron, OH

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Finalize case file by submitting case reports and uploading video footage via personal laptop at ...

Ethos Risk Services

Investigator

Cleveland, OH

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Finalize case file by submitting case reports and uploading video footage via personal laptop at ...

Ethos Risk Services

Investigator

Akron, OH · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Finalize case file by submitting case reports and uploading video footage via personal laptop at ...

Ethos Risk Services

Investigator

Cleveland, OH · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Finalize case file by submitting case reports and uploading video footage via personal laptop at ...

PrideStaff

Legal Clerk

Fairlawn, OH · On-site

$15/hr

Use case management system to request, prepare, and manage legal documents * Access and update court websites to obtain status updates on pending cases * E-file legal complaints and motions with ...

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All JobsCase File JobsCase File Manager JobsCase File Manager Jobs in Akron, OH

Case File Manager information

See Akron, OH salary details

$14

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$37

How much do case file manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for case file manager in Akron, OH is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $26.20 per hour, depending on experience, location, and employer.

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

How hard is it to become a case file manager?

Becoming a case file manager typically requires strong organizational skills, attention to detail, and familiarity with case management software. Many positions prefer candidates with a high school diploma or equivalent, and some roles may require relevant experience or certifications in case management or related fields.

How much do case file managers make in the US?

In the US, case file managers typically earn a median annual salary of around $40,000 to $55,000, depending on experience, location, and employer. Salaries can vary based on the industry, certifications, and whether the role involves administrative or specialized tasks.

Is case file management a stressful job?

Case file management can be stressful due to the need for accuracy, organization, and meeting deadlines. It often involves handling sensitive information and requires attention to detail, which can contribute to work-related stress, especially in high-pressure environments or with heavy workloads.

What qualifications do you need to be a case file manager?

A case file manager typically needs a high school diploma or equivalent, with some roles preferring post-secondary education in fields like criminal justice, social work, or administration. Strong organizational skills, attention to detail, and experience with record-keeping or case management software are important qualifications. Certifications in case management or related areas can enhance job prospects.

What are popular job titles related to Case File Manager jobs in Akron, OH?

For Case File Manager jobs in Akron, OH, the most frequently searched job titles are:

What job categories do people searching Case File Manager jobs in Akron, OH look for?

The top searched job categories for Case File Manager jobs in Akron, OH are:

What cities near Akron, OH are hiring for Case File Manager jobs?

Cities near Akron, OH with the most Case File Manager job openings:

Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Akron, OH as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $50,247 per year, or $24.2 per hour.

OhioMeansJobs (OMJ) Case Manager

Portage County, OH

Ravenna, OH • On-site

$19.85/hr

Full-time

Posted 16 days ago

Job description

Description
Under the direct supervision of an OMJ supervisor, responsible for assessing, referring, assigning and case managing all OMJ programs (Supplemental Nutrition Assistance Program [SNAP], Temporary Assistance for Needy Families [TANF], Workforce Innovation and Opportunity Act [WIOA] Adult and Dislocated Worker, Comprehensive Case Management and Employment Program [CCMEP], Obligors, Prevention Retention and Contingency [PRC], Employer Services, RESEA, Special Grants and Worksite Monitoring). Conducts interviews to determine/re-determine eligibility and identify barriers to develop plans for self-sufficiency as necessary. Works with other JFS staff and community partners to support individuals' self-sufficiency.
ESSENTIAL JOB FUNCTIONS:
  • Receive applications and conduct virtual, face-to-face and telephone interviews with individuals in need of OMJ programs and services.
  • Educate individuals on policies, procedures, rights and responsibilities, and information relevant to OMJ programs and services.
  • Evaluate applications/re-applications to determine initial and/or on-going eligibility for all OMJ programs.
  • Assess individuals to determine barriers to self-sufficiency
  • Create individualized plans for self-sufficiency, specifying goals and objectives for individuals, provide management and supportive service. Monitor and revise plans for self-sufficiency for each individual as needed to set goals and support progress.
  • Collaborate with economic developers to provide outreach and coordination of services to area businesses by identifying needs, desired attributes, gaining insight to improve jobseeker and employer matching, as well as posting job orders to OhioMeansJobs.com.
  • Connect individuals and employers with programs and services based on individual needs.
  • Coordinate the delivery of assignments/referrals and monitor the individual's and employer's performance in various OMJ programs.
  • Conduct home visits and accompany assist individuals to appointments as necessary.
  • Develop both individual and group-based programs for education, employment, and enrichment that will assist with self-sufficiency.
  • Assist in safely transitioning off of Public Assistance benefits through counsel and referrals to program services as needed.
  • Development of work activity sites and contract monitoring to support OMJ program requirements and services.
  • Conduct work site and induvial evaluations
  • Provide outreach and coordination of services to area businesses in Portage County
  • Screen caseloads to identify individuals for employment opportunities and OMJ program initiatives.
  • Develop and implement curriculum to support individuals with improving skill in obtaining and maintaining employment
  • Attend meetings JFS staff or other agencies involved with the same caseload.
  • Ensure accurate case files (digital or physical) for local, state and federal monitoring through accurate system(s) entry, maintaining all documentation in appropriate DI system(s) and entering thorough case notes timely.
  • Initiate and maintain case records, dictation, including preparation of required forms, case narratives, correspondence, and case documentation.
  • Adhere to state required mandates and submit required documentation in required timeframes.
  • Collect data, compile and prepare statistical reports as requested.
  • Respond to all inquiries and correspondence from individuals and other agencies in a timely manner: Answering telephones, checking voicemail, checking e-mails and seeking individuals who come to the agency.
  • Assist individuals in the OhioMeansJobs Center.
  • Maintain knowledge of current program policies by reading manuals, polices and other correspondence.
  • Maintain confidentiality of all individual's information according to policies.
  • Keeps current in areas of responsibility by attending skill development conferences, seminars, or state sponsored programs related to federal, state laws, rules and regulations.
  • Operate a motor vehicle to transport individuals in personal or county vehicle.
  • Demonstrate regular and predictable attendance
  • Additional duties as assigned.

8:00 a.m. to 4:30 p.m. / Monday-Friday and availability to work after hours as necessary.
NON-ESSENTIAL JOB FUNCTIONS:
  • May assist in training new employees.
  • Performs other job-related duties as assigned.

Requirements
Bachelor's degree in social services or human development OR associate degree in Social Services or Human Development with two (2) years of case management experience in the following fields: mental health, drug/alcohol, developmental disabilities, Children Services, Social Security Administration, JFS case management OR Five (5) years of case management experience in previously mentioned fields OR Five (5) years of JFS experience. Must also have a valid Ohio driver's license in accordance with the county policy and motor vehicle liability insurance.
Systems:
Ability to operate computers for data input and retrieval; proficiency in Microsoft Office Professional, web browsers; knowledge of OBWP, SACWIS, ARIES, SETS, CCIDS, MITS, and Time Force, Agency's Digital Imaging system and other systems as required by program area responsibility.
Equipment:
Operates equipment such as, but not limited to, the following: personal computer, printer, calculator, multi-functional copier, fax machine and shredder.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in the position:
  • Adherence to Agency Policies - Adhere to the rules of the agency (i.e. takes breaks/lunches when scheduled, clock in/out appropriately, conform to dress code policy).
  • Attendance & Punctuality - Is consistently at work and on time; Arrive at meetings and appointments on time.
  • Attitude & Demeanor - Exhibit a positive and supportive attitude, open and receptive to constructive feedback and direction, exhibit patience and able to control and regulate emotions.
  • Communication Skills - Communicate clearly and informatively using multiple methods and forms of media. Present numerical data effectively.
  • Customer Service - Manage difficult or emotional customer situations. Respond promptly and effectively to customer needs. Solicit customer feedback to improve service.
  • Ethics - Treat people with respect. Keep commitments. Maintain confidentiality. Uphold organizational values. Work with integrity and maintain high standards of integrity.
  • Independent Decision Making - Make correct decisions and stand behind decisions.
  • Initiative - Volunteer readily. Undertake self-development activities. Seek increased responsibilities. Take independent actions and calculated risks. Look for and take advantage of opportunities. Ask for and offer help when needed.
  • Interpersonal Skills - Focus on solving conflict, not blaming. Listen to others without interrupting. Keep emotions under control and use reason when dealing with emotional topics. Remain open to others' ideas and try new things.
  • Professionalism - Approach others in a tactful manner. React well under pressure. Treat others with respect and consideration regardless of their status or position. Accept responsibility for own actions. Follow through on commitments; exercise common sense and good judgment about his/her appearance.
  • Teamwork - Balance team and individual responsibilities to help accomplish work goals. Exhibit objectivity and openness to others' views. Give and welcome feedback. Contribute to building a positive team spirit. Put success of team above own interests. Able to build morale and group commitments to goals and objectives. Support everyone's efforts to succeed.
  • Time Management - Demonstrate the ability to prioritize assignments & effectively schedule time. Complete assignments on time, generate work in an allotted time, and complete work in an accurate and thorough manner.

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