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Case File Manager Jobs in Tennessee (NOW HIRING)

Veritas HHS LLC

File Clerk

Knoxville, TN · On-site

$14/hr

The File Clerk is responsible for managing and maintaining file organization in the file room. Primary Responsibilities: * Create new case files. * File all incoming correspondence into case files.

Veritas HHS LLC

File Clerk

Knoxville, TN · On-site

$14/hr

The File Clerk is responsible for managing and maintaining file organization in the file room. Primary Responsibilities: * Create new case files. * File all incoming correspondence into case files.

Veritas HHS Inc

File Clerk

Knoxville, TN

$14/hr

The File Clerk is responsible for managing and maintaining file organization in the file room. Primary Responsibilities: * Create new case files. * File all incoming correspondence into case files.

Veritas HHS Inc

File Clerk

Knoxville, TN

$14/hr

The File Clerk is responsible for managing and maintaining file organization in the file room. Primary Responsibilities: * Create new case files. * File all incoming correspondence into case files.

Morgan & Morgan, P.A.

Case Manager

Nashville, TN · On-site

$19.25 - $24.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other ... related duties as assigned to meet the needs of the business Qualifications * Bachelor's degree ...

EagleOne Case Management Solutions

Be Seen First

Field/ Remote RN Case Manager CCM Certified

Memphis, TN · On-site

$75K - $80K/yr

Timely closure of files with internal charting complete and up to date, including impact points * Understands and demonstrates the ability to apply Eagle OneTM case management protocols * Consults ...

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Case File Manager information

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

What are popular job titles related to Case File Manager jobs in Tennessee? For Case File Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Case File Manager jobs in Tennessee look for? The top searched job categories for Case File Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Case File Manager jobs? Cities in Tennessee with the most Case File Manager job openings:
Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Social Security Disability Case Manager

Garza Law Firm, PLLC

Knoxville, TN • On-site

$20.75 - $27.25/hr

Full-time

Posted 4 days ago

Job description

Description:

Social Security Disability Paralegal/Case Manager works closely with other Paralegals/Case Managers, assigned attorneys, and administrative staff to provide legal support and case management for Social Security Disability Claims.


The SSD Paralegal/Case Manager does not have the authority to practice law, give legal advice, or set strategy on a pre-case/per-client basis.


Requirements:

Responsibilities

  • Case Management & Client Support: Manage a caseload of SSD applicants from initial application through appeals. Maintain frequent client communication, providing updates and answering questions regarding their claims.
  • Application & Documentation Support: Assist clients in completing SSD forms, questionnaires and filing appeals. Collect, review, and submit medical records, work history, and other supporting documents.
  • Attorney & Hearing Support: Prepare case files for attorney review, ensuring all necessary evidence and forms are included. Assist attorneys in drafting legal correspondence and hearing preparation materials. Coordinate and schedule medical evaluations and SSA hearings.
  • Compliance & Process Management: Ensure all claims adhere to Social Security Administration (SSA) guidelines and deadlines. Track case progress, follow up on pending applications, and respond to SSA requests. Stay updated on Social Security Disability laws, regulations, and procedural changes.

Work Experience

Required:

  • Proficient with Microsoft 365 Suite Applications, including but not limited to, Outlook, Word, and Teams.
  • Verbal and Written Communication Skills.
  • Organizational Skills.

Preferred:

  • Experience with Case File Management such as Filevine and Chronicle.
  • Experience with lead generation systems such as Lead Docket.
  • Experience in Customer Service via in-person and over the phone, while monitoring and diffusing escalated issues.
  • Experience talking on the phone regularly and corresponding through email with a professional and confident tone.


Education / Certifications / Other Qualifications / Success Traits

Required:

  • Must have a High School Diploma or Equivalent.
  • Ensure Accountability: Takes responsibility for their work and the performance of the firm. Owns commitments and shows a willingness to answer for their actions without being defensive or shifting blame.
  • Client Focus: Intentionally seeks to understand Client needs. Proactively identifies opportunities to serve or create a benefit for the Client. Looks to exceed Client expectations by creating delight. Establishes and maintains effective Client relationships.
  • Situational Adaptability: Rebounds from setbacks vs. emotionally responding with drama. Is confident under pressure. Handles or manages change or crises effectively. Maintains a positive attitude despite adversity. Grows from hardships and negative experiences.
  • Action Oriented: Embraces challenges and takes action, without unnecessary delay. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues without avoidance.

Preferred:

  • Secondary education, bachelor’s degree preferred, or equivalent combination of education, training, and experience.


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