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Branch Operations Manager Jobs (NOW HIRING)

Sonepar

Branch Operations Manager

Hattiesburg, MS · On-site

Reports to the Area Branch Operations Manager * Serve as the direct liaison between sales and operations teams. * Drive project execution to improve warehouse operational and logistical efficiency.

Monsen Engineering

Branch Operations Manager

Reno, NV · On-site

Monsen Engineering is seeking a Branch Operations Manager to lead the day-to-day operations of our Reno, NV location. This role drives operational excellence across service delivery, customer ...

Monsen Engineering

Branch Operations Manager

Reno, NV · On-site

Job Type Full-time Description Monsen Engineering is seeking a Branch Operations Manager to lead the day-to-day operations of our Reno, NV location. This role drives operational excellence across ...

TruGreen

Branch Operations Manager

Greenville, SC

Operational Management : Overseeing daily branch execution and operations, ensuring timely and quality service delivery.Ensures that a safe workplace is provided for all associates by ongoing ...

Moove

Branch Operations Manager

Houston, TX · On-site

The Branch Operations Manager must know, understand and implement Company policies, procedures, and standards with respect to health, safety, maintenance, operation and regulatory compliance, and ...

Reece Group

Branch Operations Manager

Tampa, FL · On-site

The Branch Operations Manager effectively communicates the company vision and strategy throughout the branch team whilst leading, inspiring, coaching and supporting their team members and peers to ...

Raymondjames

Branch Operations Manager

Greenwood, IN

Summary Under branch manager direction manage the overall operational efficiency of the branch office. Directs day to day operational functions, ensuring compliance with firm and regulatory policies ...

TruGreen

Branch Operations Manager

Wichita, KS

Operational Management : Overseeing daily branch execution and operations, ensuring timely and quality service delivery.Ensures that a safe workplace is provided for all associates by ongoing ...

TruGreen

Branch Operations Manager

Greenville, SC · On-site

Operational Management : Overseeing daily branch execution and operations, ensuring timely and quality service delivery.Ensures that a safe workplace is provided for all associates by ongoing ...

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How much do branch operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for branch operations manager in the United States is $71,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What are Branch Operations Managers?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Branch Operations Manager, and why are they important?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

Is operations manager a high paying job?

An operations manager, including a branch operations manager, typically earns a competitive salary that varies by industry, location, and experience. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and required skills such as process optimization and team management.

What is the role of a branch operations manager?

A branch operations manager oversees daily activities at a branch location, ensuring efficient service delivery, compliance with policies, and achievement of operational goals. They manage staff, handle customer issues, and coordinate with other departments to optimize branch performance.

What is a branch manager's salary?

A branch operations manager's salary typically ranges from $50,000 to $100,000 annually, depending on factors such as location, experience, and the size of the branch. Many roles also include bonuses and benefits, and strong leadership and operational skills are essential for success in this position.

What is the highest salary for an operations manager?

The highest salaries for a Branch Operations Manager can reach over $120,000 annually, especially in large organizations or high-cost-of-living areas. Compensation varies based on experience, location, industry, and company size, with senior roles or those overseeing multiple branches earning higher pay. Bonuses, profit sharing, and benefits can also significantly increase total compensation.

What are some common challenges faced by a Branch Operations Manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.
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Branch Operations Manager jobs near you
Infographic showing various Branch Operations Manager job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $71,673 per year, or $34.5 per hour.
Branch Operations Manager

Branch Operations Manager

TruGreen Limited Partnership

Wichita, KS • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

TruGreen rating

6.5

Company rating: 6.5 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

20th of 34 rated gardening and landscaping

Job description

102278
1652 S West Street, Wichita, Kansas 67213
TruGreen accepts applications on an ongoing basis.
Job Description
A Branch Operations Manager oversees the daily operations of a branch, ensuring efficiency, customer satisfaction, and regulatory compliance. They are responsible for managing staff, implementing operational policies, and achieving performance goals. Their role also includes monitoring performance metrics, identifying areas for improvement, and contributing to the overall success of the branch and the organization.
Core Responsibilities:
  • Operational Management: Overseeing daily branch execution and operations, ensuring timely and quality service delivery. Ensures that a safe workplace is provided for all associates by ongoing training and adherence to company policies. Prepares composite reports from individual reports of subordinates. Translate district-level goals into daily priorities at the branch level, ensuring alignment and focus. Supervise technician teams and handle local issue resolution. Lead daily huddles to surface field-level issues and reinforce coaching provided by District Manager
  • Staff Management: Managing and leading branch staff, including hiring, training, performance evaluations, and development. Recruits, interviews and selects personnel needed to efficiently staff the service function. Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy. Plan and conduct new hire and on-going training for service personnel in customer service skills, technical skills, safety policies, and procedures.
  • Customer Service: Serve as the face of the branch for customer ensuring high levels of customer satisfaction through efficient service delivery and addressing customer inquiries and issues. Ensures branch-level processes enable positive customer relationships, and that employees engaging with customers are doing so in an appropriate way from a communication and content standpoint. Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations. Sets customer context for the team and assists the team in preparing required materials and presentations for interactions with the customer team
  • Compliance: Ensuring adherence to company policies, as well as federal, state, and local regulations. Monitors and ensures proper licensing of production staff.
  • Financial Management: Managing budgets, forecasts, and financial performance metrics for the branch.
  • Performance Analysis: Analyzing operational data to identify trends, challenges, and opportunities for improvement.
  • Strategic Implementation: Developing and implementing operational strategies to drive efficiency and optimize branch performance.
  • Team Leadership: Fostering a positive branch culture, promoting employee engagement, and driving team success. Monitors and positively impacts Associate Engagement and Culture Initiatives
  • Process Improvement: Identifying and recommending process improvements to enhance efficiency and profitability. Examines associate work for accuracy, neatness, and conformance to best practices as well as company policies and procedures.

Competencies:
  • Leadership and Management: Strong leadership skills to effectively manage and motivate a team.
  • Operational Expertise: A thorough understanding of branch operations and business processes.
  • Customer Service: Excellent customer service skills and a commitment to providing a positive customer experience.
  • Communication Skills: Strong verbal and written communication skills.
  • Analytical Skills: Ability to analyze data, identify trends, and make data-driven decisions.
  • Financial Acumen: Understanding of financial management principles and budgeting.
  • Problem-Solving: Ability to identify and resolve operational issues and challenges.
  • Compliance Knowledge: Familiarity with relevant regulations and compliance requirements.
  • Adaptability: Ability to adapt to changing business needs and implement new strategies.

Education and Experience Requirements
  • Associate's degree in a business-related discipline and two (2) or more years of related experience in lawn/horticulture/agronomy/lawn care services required, or an equivalent combination of education and experience.
  • 2+ years of supervisory management experience required.
  • Valid, permanent driver's license from state of residence.
  • Must be 21 years of age by date of hire.

Success Factors
Leadership and Team Management:
  • Guiding, mentoring, and inspiring the branch associates and Service Managers to achieve goals and foster a culture of success is crucial. Recruiting talented individuals, fostering collaboration, and promoting a positive work environment.

Operational Excellence:
  • Identify and eliminate inefficiencies and bottlenecks in workflows to improve productivity and quality. Utilizing systems and tools to optimize operations and track performance. Ensure adherence to company policies, industry regulations, and identifying and mitigating potential risks.

Customer Service Focus:
  • Ensure that our associates/managers provide a positive customer experience, promptly resolving issues, building strong relationships, and driving customer retention. Understanding customer needs by using resource generated feedback to personalize service and product offerings,.

Strategic Thinking and Decision Making:
  • Set clear objectives for associates/managers by defining measurable goals for the branch and aligning them with the company's overall strategy. Analyze operational and financial data to identify trends, opportunities for improvement, and inform strategic decisions. Being able to respond to changes in the market, industry and/or customers and overcoming challenges.

Communication and Interpersonal Skills:
  • Effectively conveying objectives and strategies, providing feedback, and creating a collaborative and inclusive work environment. Address conflicts promptly and professionally to maintain positive relationships and a healthy work environment. Foster strong relationships with associates, ops leadership, and customers.

Key Metrics
  • Service completion rate
  • On-time service rate
  • Branch NPS
  • Daily route efficiency
  • Safety and compliance metrics

Financial Targets
  • Meet daily revenue goals
  • Minimize service rework
  • Reduce overtime
  • Daily productivity metrics (e.g., stops/hour)

Key Capabilities
Individual
  • Team management and scheduling optimization
  • Frontline leadership
  • Service quality control
  • Issue resolution

Team
  • Tight coordination across technicians, scheduling, and customer service to deliver consistent outcomes
  • Customer interaction and service delivery discipline
  • Service quality and punctuality

Decision Rights
Owns
  • Daily schedules, technician dispatching, local team assignments
  • Technician supervision
  • Minor purchases

Influences
  • Branch hiring recommendations
  • Input on customer satisfaction programs
  • Local marketing activities and process improvements

Ability to speak, read and write fluently in English is required.
You MUST BE physically located in the United States while performing this job.
TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.
Pay Ranges
$71,258.00 - $118,762.00
This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).
California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.
Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
TruGreen performs pre-employment testing.
To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

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