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Bank Branch Supervisor Jobs (NOW HIRING)

New Valley Bank & Trust

Branch Supervisor

Springfield, MA · On-site

$23 - $31/hr

The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage ...

New Valley Bank & Trust

Branch Supervisor

Springfield, MA · On-site

$23 - $31/hr

The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage ...

American Community Bank of Indiana

Be Seen First

Bank Branch Manager

Saint John, IN · On-site

Position Overview The Branch Manager leads all aspects of branch performance -- driving deposit ... Minimum 4 years of retail banking experience, with at least 2 years in a supervisory or management ...

MVSB

Retail Banking Branch Supervisor

North Conway, NH · On-site

Retail Banking Branch Supervisor Location: North Conway, New Hampshire Position Details: Full-time including Saturday rotation Are you a relationship-driven banking professional who leads by example ...

Mutual Savings Association

Branch Supervisor

Eudora, KS · On-site

$20 - $25/hr

Branch Supervisor Location: Eudora, Kansas Reports To: Chief Operating Officer Pay Range: $20.00 ... Recognized as the 2025 Extraordinary Bank of the Year , we set the national standard for how ...

Helping A Client

Bank Branch Manager

Eagle Rock, CA · On-site

$70K - $76K/yr

The Branch Operations Manager is responsible for branch personnel and operations of the branch, to ... Previous supervisory or management experience. In-depth knowledge of retail banking products and ...

Dedham Savings

Branch Supervisor

Dedham, MA · On-site

$24.35 - $29.22/hr

SUMMARY Under the general supervision of the Senior Branch Supervisor, Assistant Branch Manager ... Maintain current knowledge of all Bank products and services. * Continuously empower staff through ...

City of Boston Credit Union

Branch Supervisor

Boston, MA · On-site

$50K - $60K/yr

The Branch Supervisor Under the general supervision of the Branch Manager performs supervisory and ... Adhere to Bank's dress code policy and monitor the dress code for all members of staff. * Perform ...

Dedham Savings

Branch Supervisor

Dedham, MA · On-site

$24.35 - $29.22/hr

SUMMARY Under the general supervision of the Senior Branch Supervisor, Assistant Branch Manager ... Maintain current knowledge of all Bank products and services. * Continuously empower staff through ...

City of Boston Credit Union

Branch Supervisor

Boston, MA · On-site

$50K - $60K/yr

Description The Branch Supervisor Under the general supervision of the Branch Manager performs ... Adhere to Bank's dress code policy and monitor the dress code for all members of staff. * Perform ...

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Bank Branch Supervisor information

See salary details

$29K

$62.2K

$95.5K

How much do bank branch supervisor jobs pay per year?

As of Aug 23, 2026, the average yearly pay for bank branch supervisor in the United States is $62,221.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What are the responsibilities of a bank branch supervisor?

A Bank Branch Supervisor oversees the daily operations of a bank branch to ensure efficient service and compliance with regulations. Their duties include supervising staff, handling customer inquiries and concerns, managing cash flow, and ensuring that all banking procedures are followed. They are also responsible for training employees, monitoring performance, and implementing policies to enhance customer satisfaction and operational effectiveness. Additionally, they may assist with sales goals and ensure security protocols are maintained.

What are the key skills and qualifications needed to thrive as a bank branch supervisor?

To thrive as a Bank Branch Supervisor, you need strong leadership abilities, in-depth knowledge of banking operations, and a background in finance or business administration, often supported by relevant experience or a bachelor’s degree. Familiarity with banking software, customer relationship management (CRM) systems, and regulatory compliance tools is typically required. Excellent interpersonal, problem-solving, and communication skills help you manage staff, resolve customer issues, and foster a positive branch environment. These skills ensure efficient branch operations, regulatory compliance, and high customer satisfaction, all of which are critical for the branch's success.

What are some common challenges faced by bank branch supervisors, and how can they be effectively managed?

Bank Branch Supervisors often encounter challenges such as balancing operational efficiency with excellent customer service, resolving staff conflicts, and ensuring compliance with regulatory standards. Effective supervisors address these challenges by fostering open communication, providing regular training, and implementing clear processes. Additionally, maintaining a supportive environment enables team members to handle high-pressure situations and deliver consistent results, which are crucial for branch success.

What is the difference between Bank Branch Supervisor vs Bank Teller?

AspectBank Branch SupervisorBank Teller
Primary RoleOversees branch operations, manages staff, ensures customer service qualityAssists customers with transactions, provides account information, handles cash
Required CredentialsHigh school diploma or equivalent; some roles prefer banking certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentBranch office, managerial settingBank branch, customer service area
Industry UsageCommonly found in banking institutions, supervisory rolesEntry-level banking position, customer service focus

The main difference between a Bank Branch Supervisor and a Bank Teller lies in their responsibilities. The supervisor manages branch operations and staff, while tellers focus on customer transactions. Both roles require similar educational backgrounds, but the supervisor's role involves leadership and oversight, making it more senior in scope.

What does a bank branch supervisor do in a bank?

A bank branch supervisor oversees daily operations of a bank branch, manages staff, ensures customer service quality, and maintains compliance with banking regulations. They often handle customer issues, support sales goals, and may assist with training and performance evaluations.

What does a bank branch supervisor do?

A bank branch supervisor oversees daily operations of a bank branch, manages staff, ensures customer service quality, and maintains compliance with banking regulations. They often handle staff scheduling, resolve customer issues, and support sales goals, requiring strong leadership and communication skills. The role may also involve training employees and monitoring financial transactions for accuracy.
More about Bank Branch Supervisor jobs

What job categories do people searching Bank Branch Supervisor jobs look for?

The top searched job categories for Bank Branch Supervisor jobs are:

Bank Branch Supervisor jobs near you
Infographic showing various Bank Branch Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $62,221 per year, or $29.9 per hour.

Relationship Banker - Branch Supervisor

Trustmark Bank

Madison, AL

Full-time

Re-posted 2 days ago

Trustmark National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

50th of 171 rated banks

Job description

The Branch Supervisor is responsible for the supervision of the branch and its personnel and operations in a manner which maximizes growth and profitability through effective sales, service, and lending activities.


  • Crosstrain, lead and develop team of associates to promote maximum efficiency,
  • engagement, succession planning and overall contribution to strategic organizational goals
  • Promote the branch’s efforts in business development, referrals to other lines of business, increase in wallet share, fee income, deposits, and loans. The direction and significance of these various efforts are determined by the overall bank’s current focus, campaign, or needs.
  • Conduct sales calls and customer meetings
  • Take and process loan applications, interview applicants, and clear exceptions and past dues
  • Manage loan portfolio and help/service customers. Must stay up to date with current regulations and processes. Analyze loan documents to ensure credit decisions are in line with policies and procedures.
  • Ensure marketing materials and personnel in the branch comply with current regulations and policies
  • Manage branch and personnel towards superior sales, service, and operations and outline a path for reaching or exceeding goals while mitigating risks and losses
  • Conduct productive branch meetings/huddles with effective communication and an emphasis on business development, market share and profitability
  • Interview prospective employees and hire candidates to fill vacancies
  • Mentor, train, coach, and manage branch personnel
  • Manage items such as scheduling, performance appraisals, cash items, balancing of ITM, ATM, and cash dispenser, review night deposit log, night deposit contracts, safe deposit records, branch audits, employee time reporting, along with other typical management duties and tasks
  • Potentially participate in visible roles in the community in civic and other service organizations
  • Perform additional duties as assigned

  • Four-year college degree OR at least 3 years of experience in banking or a supervisory role
  • 2 years of progressive experience in one or more of the following areas:
    • Platform banking or frontline banking operations
    • Credit, treasury management or other banking related experience
    • Financial services industry experience
    • Business development
    • Supervisory role
  • Strong understanding of Retail Banking products and services, along with a working knowledge of other lines of business
  • Ability to meet sales goals in a retail environment
  • Basic computer skills and the ability to learn internal technology systems to perform tasks
  • Strong verbal and written interpersonal and communication skills
  • Time management skills
  • Excellent customer service abilities
  • May require registration with the National Mortgage Licensing System and Registry (NMLS)
  • Experience in managing a loan portfolio preferred
  • Previous supervisory duties preferred

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

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