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Branch Operations Manager Jobs in Indiana (NOW HIRING)

Republic Finance

Branch Operations Intern

Evansville, IN · On-site

$15/hr

Spend time with your Manager and Regional Vice President learning about responsibilities at their ... Learn about one or more Branch Operations process improvement related projects (specific project ...

Civista Bank

Branch Operations Specialist

Lawrenceburg, IN · On-site

$17.50 - $22.75/hr

A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to ... Responsible for the retention of operational materials as well as managing audits to ensure ...

Civista Bank

Branch Operations Specialist

Lawrenceburg, IN

$17.50 - $22.75/hr

A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to ... Responsible for the retention of operational materials as well as managing audits to ensure ...

Civista Bank

Branch Operations Specialist

Lawrenceburg, IN · On-site

$17.50 - $22.75/hr

A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to ... Responsible for the retention of operational materials as well as managing audits to ensure ...

Civista Bank

Branch Operations Specialist

Lawrenceburg, IN

$17.50 - $22.75/hr

A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to ... Responsible for the retention of operational materials as well as managing audits to ensure ...

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All JobsBranch Operations Manager JobsBranch Operations Manager Jobs in Indiana

Branch Operations Manager information

See Indiana salary details

$37.1K

$68.2K

$108.5K

How much do branch operations manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for branch operations manager in Indiana is $68,201.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,400.00 and $82,300.00 per year, depending on experience, location, and employer.

What are Branch Operations Managers?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Branch Operations Manager, and why are they important?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What is a branch manager's salary?

A branch operations manager's salary typically ranges from $50,000 to $100,000 annually, depending on factors such as location, experience, and the size of the branch. Many roles also include bonuses and benefits, and strong leadership and operational skills are essential for success in this position.

How much should an operations manager get paid?

The salary for a Branch Operations Manager typically ranges from $60,000 to $120,000 annually, depending on factors such as experience, location, industry, and company size. In addition to base pay, they may receive bonuses, benefits, and performance incentives. Skills in leadership, process optimization, and familiarity with management tools can influence compensation levels.

How much is the salary of an operations manager?

The salary of a Branch Operations Manager typically ranges from $50,000 to $100,000 annually, depending on experience, location, and the size of the organization. Many roles also include bonuses and benefits, and strong leadership and organizational skills are often required.

What does a branch operations manager do?

A branch operations manager oversees daily activities at a branch location, including staff management, customer service, and ensuring compliance with company policies. They coordinate operations, manage budgets, and implement strategies to meet business goals, often using management software and requiring leadership skills.

What are some common challenges faced by a Branch Operations Manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.
What are popular job titles related to Branch Operations Manager jobs in Indiana? For Branch Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Branch Operations Manager jobs in Indiana look for? The top searched job categories for Branch Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Branch Operations Manager jobs? Cities in Indiana with the most Branch Operations Manager job openings:
Branch Operations Manager jobs near you
Branch Operations Manager

Branch Operations Manager

Citizens State Bank

Knightstown, IN • On-site

Full-time

Posted 15 days ago

Be an early applicant

Job description

Position Overview:
This position will supervise Tellers/Personal Bankers within their assigned office and be able to perform all duties of a PB2. The Branch Operations Manager is the “Customer Ambassador” for the bank with the overall purpose of providing exceptional service to our customers who prefer face-to-face interaction with the bank. This position will have a thorough understanding of the customer’s transaction requirements and be able to effectively communicate all available options to them. They will educate customers about the Banks’ sales and service delivery options and refer the appropriate products and services matching the customer needs. This position will also effectively refer customers to the appropriate source or channel to address their need. Branch Operations Manager provides personalized banking services to financial institution customers by performing the following duties.


Primary Duties:

Supervisor Role:

Manage the Tellers and Personal Bankers to ensure compliance with financial institution procedures and policies. Coach staff members on service skills, opportunity skills and policy and procedures.

Ensure that daily duties of front-line staff members are done timely and efficiently.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

  • Greet bank visitors, provide information and direct them to appropriate staff as necessary.
  • Transactional / ATM / Cash Recycler - are balanced and monitor cash level, Night Depository processed.
  • Assist in the balancing daily as needed of cash drawers
  • Quarterly surprise cash counts / reconciliations.
  • Schedule staff, approve time reports.
  • Order, ship and receive vault cash from Fed. Fill cash orders for tellers and personal bankers
  • Maintain vault security and is the vault teller in charge of the vault
  • Ensure dual control where required.
  • Sign Cashier’s Checks.
  • Oversee the branch training of new tellers and personal bankers including opportunity training and product training.
  • Ensure that all policy and procedures are followed by front line branch staff members.
  • Complete performance evaluations for front line staff members
  • Complete end of month reports for the transactional side of the branch.

Skills and education:

  • HS diploma required; College degree preferred
  • Completed PB2 training
  • Complete Leadership Training, PI Training, Performance Management workshops as assigned on Career Path
  • Proven Communication, time management and public relations skills
  • Humble, Hardworking, Curious and Collaborative



Performance Factors:

To perform the job successfully, an individual should demonstrate the following competencies:

Sales (Client Opportunities)

  • Individual has a good understanding of the Bank’s products and services. Effectively matches customer’s need by referring and/or selling products and services to enhance the customer’s relationship consistent with the Bank’s Sales Culture.
  • Internal ambition and drive to match and / or exceed goals in cross-selling: Individual demonstrates a positive and helpful attitude toward customers (internal and external), understands their importance to CSB and understands how his / her job affects customers; establishes and maintains good relationships through interactions or work completed; projects a positive and professional image of CSB in appearance and mannerism.

Communication Skills:

  • Written: Individual writes clearly and concisely with little need for editing (includes spelling and grammar).
  • Oral: Expresses self in speech as to be clearly and completely understood; adheres to the CSB Bank Service Standards; supports a favorable environment for open communication; addresses concerns or problems in an open non-defensive manner; conveys self-confidence and knowledge of subject in speaking to customers.
  • Listens: Is attentive and transmits correct information to appropriate people; accepts constructive feedback.

Job Knowledge:

Individual possesses and demonstrates the technical ability to perform required duties, is practical in applying knowledge to assignments, and maintains expertise by keeping current with new developments and procedures. A background in banking is a must.

Problem solving:

The ability to define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources. Make conscious effort to respond and resolve conflict in the workplace.

Attention to Detail:

The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules.

Ethics:

The level of trustworthiness, character, professionalism, confidentiality, and honesty in dealing with internal or external customers.

Physical Demands:

  • Prolonged periods of sitting at a desk
  • Standing for Extended hours
  • Occasionally lifting up to 50 lbs. (cash boxes, coin bags, files, supply boxes)

NOTE: This job description is not intended to be all-inclusive, other duties may be assigned.